Excellent quality fish and a very…
Excellent quality fish and a very helpful seller.
Lokman Emil
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Blackwater Aquatics
4.850 reviews
Last reviewed: Feb 24, 2026Do you agree with Blackwater Aquatics's TrustScore? Voice your opinion today and hear what 262 customers have already said.
bwaquatics.comMember since Feb 2026
Blackwater Aquatics is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.8 out of 5 stars. Last reviewed February 24, 2026.
Customer Reviews
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50 reviews
Great quality fish
Great quality fish, didn’t take long to color up and they are doing amazing
Jorge Tovar
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Excellent customer service
Excellent customer service, the staff at BwA went above and beyond to help me with a custom order. The fish arrived quickly, well packed and healthy. A+, all around.
Frank Nevitt
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Wonderful Experience
From first inquiry to questions afterward, Blackwater Aquatics has been an amazing company to work with. They helped me pick the right species of fish, chose the perfect weather window to ship, and the fish arrived healthy and feisty! I will absolutely be working with them again in the future and recommending them to anyone interested in wild betta species.
Willa Leah Snowbender
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Ordered a male Betta Mahachai Grey
I waited a long time for the Betta Mahachai Grey to come back into stock, and I am delighted with my purchase! The fish I ordered shipped in a timely manner and arrived snugly packed with a heat pack that was still warm the day after delivery. The new fish is very healthy and active, and doing very well in his new home. Highly recommend ordering fish from Blackwater Aquatics.
J. Yang
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Recommend
Ordered twice and had a good experience both times. All of the fish were healthy and customer service was good
Ky Vo
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Fish quality is great also packing is…
Fish quality is great also packing is amazing
sungwon park
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Great company Great fish!
Great company. Very helpful communication. Rich specifically helped me understand the whole process as it was my first time receiving a fish in the mail. I received it today, and although stressed, he perked right back up is now happy and healthy in my tank. Great quality too. I would absolutely order from this company again.
Riley H
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I had an excellent experience
I had an excellent experience. Shipped quickly - little bubs arrived in great condition and a week later they're happy and healthy as can be. This is the second time I've ordered fish from BW.
Holly Hare
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Excellent experience with a premium wild Betta antuta
I ordered a "LP" premium quality wild Betta antuta from BWAquatics and had a great experience. I chose UPS Next Day Air, and the fish arrived quickly, healthy, and very well packaged with RFID tracking.The betta was exactly as described; true to quality, full of personality, and settled in quickly with noticeable color and activity improvements. It’s clear the fish was well cared for. I would confidently recommend BWAquatics to anyone looking for high-quality wild bettas.
Julie T.
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Amazing fish, great service.
Customer service and product is amazing. However checking out on the website was a real chore for reasons me and customer service couldn't really figure out. I mean I managed to get the order in and the staff was very helpful. It was just an extra hassle I probably wouldn't have dealt with if I knew anywhere else to get these fish of this quality.
Swampfish
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Top notch service!
My two bettas showed up looking fantastic. I will definitely be a repeat customer!
Jon Vesely
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Very satisfied!
They were very fast at responding when I emailed them with a question. They were polite as well. The fish came in good condition and are doing great! Thank you very much!
Ray Vang
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Half of Rasboras dead or dieing.
Half of Rasboras died. Bags were smaller than any other shipper I have never seen so little water used. Water was also yellow. First time ordering Beta online. Very small bags and about 3 ounces of water. Don't know why but recieved shipping notification the day after they arrived. I like to be home when fish arrive so not knowing meant the fish sat on the porch for a few hours.
Gregory Earl
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Beautiful healthy fish. Very pleased
Beautiful healthy fish and packaged really well. Would definitely purchase from BW Aquatics in the future. Great job! Very pleased.
Terry Du Clos
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Everyone arrived quickly and healthy
Everyone arrived quickly and healthy. Thank you!
Nicki Moureaux
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I ordered it on 12/12/2025 and paid…
I ordered it on 12/12/2025 and paid 50$+ for overnight shipping and still no signs of shipping yet
Nyein Chan
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Appreciate the local pickup and…
Appreciate the local pickup and excellent quality of the fish. All are doing well.
barry
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Betta Albimarginata Experience
Shipping was delayed due to cold weather but the fish arrived promptly once they were finally sent. Both fish I ordered arrived in good condition and have since colored up wonderfully. Solid experience, can't recommend these guys enough if you want to try your hands at these kinds of rare and unique fish.
Trevor Pease
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Beautiful fish!
Great fish and perfect shipping! Arrived at the perfect temperature and everyone was healthy!
Justice Kee
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Cite this page
According to TrustPlane, Blackwater Aquatics has a 4.8/5 rating based on 50 verified reviews as of February 2026. Source: trustplane.app/company/bwaquatics-com