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bigbarker.com

3.45 reviews
Last reviewed: Feb 17, 2026

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bigbarker.comMember since Mar 2026

bigbarker.com is an online company. Based on 5 reviews on TrustPlane, it has an average rating of 3.4 out of 5 stars. Last reviewed February 17, 2026.

Customer Reviews

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5 reviews

Terrible experience with big barker

Terrible experience with big barker. We ordered our bed 2 weeks ago and it still says it hasn’t shipped yet. I have reached out to the several times and are only met with ai bot replies. Their entire customer service team is run by an ai bot company. They refuse to cancel the order. They refuse to refund the order. And all they keep telling me is that they will look into it. You think buying the most expensive dog beds on the market would get you a better experience but I guess that’s the day and age we live in.

Austin
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My family fosters dogs…

My family fosters dogs for various rescues and we usually take small dogs but there was a large senior female in dire need. So, in anticipation of her arrival I ordered a Big Barker bed way in advance since it came highly recommended. A few days before Daisy’s arrival the bed still hadn’t come. I contacted BB and they say that UPS delivered it. They did not deliver it to me. I was at that point forced to buy a bed locally as Daisy was arriving in 3 days. Barker made a claim w/UPS and I received an email and responded. Barker claimed that I did not. They still will not help us. This is a huge strain on our budget. I’m a single mom with a child who is medically fragile and I’ve explained that to them. That coupled with our other 2 fosters makes it hard to stretch our money. But ok. This is who they are when their choice of delivery service fails. Just be warned.

Margot Wells
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Great quality dog beds/Recommend Big Barker Beds

Great quality dog beds, helpful customer service assistance, and timely delivery of their products. My dogs enjoy these beds.I have ordered dog beds twice from Big Barker; once in 2021 when I ordered two Junior dog beds, and once in 2024 when I ordered a large orthopedic sofa dog beds. Even though Big Barker markets their products for big dogs, my two miniature schnauzers and chihuahua-mix enjoy the beds. The beds have thick comfortable cushioning with head rests, and the orthopedic bed has three-sided cushions and the temperature adjusting insert. The dogs double up on the large bed and they rotate using the junior beds. My dogs like the beds so much that I’m considering on buying another bed because you can never have too many dog beds, or dogs for that matter. Highly recommend this company. I hope they keep of the quality of their products and customer service.

Richard
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Incredible beds!

Such high quality beds! They may be a bit more expensive, but it's the only bed your dog will ever need. Especially with a ten year warranty. It'll save you so much money in the long run rather than buying cheap beds every 6 months that don't even support your dog in the first place!

Melody
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Best Dog Bed Company ever!

I had ordered a Big Barker bed years ago. It was starting to compress and my aging mastiff wasn't getting much good out of it. I contacted Big Barker and sent pictures of the bed. Next thing I knew, there was a NEW UPGRADED bed in the mail!!!! It turned out that I needed a larger size. Before I even returned the other one, they had sent a NEW bed!!! This company is amazing. The beds are awesome and the staff are courteous, friendly and extremely helpful. BEST DOG BEDS EVER MADE!!!!!!! They are truly committed to customer satisfaction and take pride in their company and their product. As they should! Well done!

customer
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Cite this page

According to TrustPlane, bigbarker.com has a 3.4/5 rating based on 5 verified reviews as of April 2026. Source: trustplane.app/company/bigbarker-com