Trust PlaneTrustPlane
Aquatic Warehouse logo

Aquatic Warehouse

4.650 reviews
Last reviewed: Dec 26, 2025

Do you agree with Aquatic Warehouse's TrustScore? Voice your opinion today and hear what 55 customers have already said.

aquaticwarehouse.comMember since Feb 2026

Aquatic Warehouse is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.6 out of 5 stars. Last reviewed December 26, 2025.

Customer Reviews

Write a Review
Filter:
50 reviews

I am satisfied with service provider

I am satisfied with service provider

Zahid Iqbal
Was this helpful?

Have visited the AQUATIC WAREHOUSEon a…

Have visited the AQUATIC WAREHOUSEon a number of occasions, always very helpful and knowledgeable. Spent a small fortune on plants and they've made the pond and garden look superb

Darren phillips
Was this helpful?

Very disappointed in this store

Very disappointed in this store. First sold me defective fish, then I followed their policy and within 24 hours mailed them the specimen and water tests. Never heard back. Weeks later, I mailed them request for refund again. They simply are stealing my money. Going to have to file a bank chargeback. If they want to refund me, and resolve this, for an updated they review, they know my complaint and they have a copy of my receipt

Cole Bartiromo
Was this helpful?

Great prices and the product arrived…

Great prices and the product arrived before its scheduled delivery. I will shop here again.

John Schmotzer
Was this helpful?

Ultra Balance Premium Growth Formula…

Ultra Balance Premium Growth Formula Medium Pellet 20 oz is the one i bought. The food smells good however it is too expensive. I bought 6 sachets to be eligible for a free delivery. My only concern is the cost.

Domenic Thomas
Was this helpful?

Great pricing

Great pricing

Tony Potter
Was this helpful?

Pump was new defective

Pump was new defective, they shipped out a replacement right away

Jeff Bernier
Was this helpful?

Bought 1/10 hp max chiller

Bought 1/10 hp max chiller. First hot week hooked chiller up and followed all instructions.Turned on chiller and actually warmed up water. Tried getting support through email because fish were getting very warm and no response after several tries.Was desperate so took chiller apart to see what problem was.One of tubes were cracked and leaked out refrigerate. Lot of money wasted and a very bad experience.

Neil Haigh
Was this helpful?

Great company.

Never had a problem shopping online from them.

Jason
Was this helpful?

Happy Customer

Received product promptly and as advertised.

Timothy J Lanning
Was this helpful?

Aquatic Warehouse: Great Owner & Store

Aquatic Warehouse has a knowledgable and helpful owner; many beautiful aquaria; an enthusiastic staff; and you will enjoy each visit.

Ann
Was this helpful?

Fast and easy transaction

Fast and easy transaction. Good pricing.

John W
Was this helpful?

Great service,product and pricing

Great service,product and pricing

Shayne
Was this helpful?

Everything arrived alive and well .

Everything arrived alive and well .

kathrine Drake
Was this helpful?

II phoned mid Friday afternoon to place…

II phoned mid Friday afternoon to place an order and they rushed it through so it would ship that day! Which ment i didn't have to wait for a Monday shipment!Thought that was great service!

J Fontaine
Was this helpful?

Aquatic Warehouse was able to quickly…

Aquatic Warehouse was able to quickly help me figure out exactly what I needed and shipped it out the day I bought it. Very efficient.

Bob Rowe
Was this helpful?

Item was in stock and shipped next…

Item was in stock and shipped next day (with free shipping). Great customer service and delivery.

Orsie
Was this helpful?

Fluval FX6 Canister Filter

I gave Aquatic Warehouse 5 stars because they actually read my notes in my order. I asked to please not send me this filter if it is not the most up to date filter. I purchased the FX6 canister filter from Petco off of Ebay and they didn't send me the one that was pictured on the website. When I received it, it was the wrong one. They refused to exchange it. So I just returned it. Thanks to Aquatic Warehouse I received the most up to date FX6 filter and paid $22 less for it. Aquatic Warehouse was quick to respond to me via email and a phone call from Pat assuring me that the FX6 canister filter will be the most up to date filter available. I received my filter within a week of my order. I was able to set up my 300 gallon turtles tank July 1, 2018 with my FX6 Canister Filter. So far I love they way it is working. Thank you Aquatic Warehouse and Pat for being so prompt with your service. I will definitely recommend shopping on your website to anyone.

Lisa Hartnagel
Was this helpful?

good deal

good deal fast shipping

julio Preussler
Was this helpful?

Ordered 2 ea 100 micron 7” filter socks…

Ordered 2 ea 100 micron 7” filter socks to help clean up my tank. After ordering, I decided to add 2 additional socks. I called and spoke to Pat who adjusted my order with no issues. Good product with good customer service.I will be back.

Melvin Farris
Was this helpful?
Cite this page

According to TrustPlane, Aquatic Warehouse has a 4.6/5 rating based on 50 verified reviews as of February 2026. Source: trustplane.app/company/aquaticwarehouse-com