Exceptional Customer Care for a Non-Sale/Customer!
I rang ALM to enquire about parts for my Challenge/Argos lawnmower that won't start and I thought the battery was probably the issue. The gentleman (should have asked for his name) patiently went through a 10 minute check on what could be causing the issue. I was incredibly impressed particularly as the battery issue was ruled out within the first minute of the call which shut down any sales opportunity. Highly recommend ALM's excellent customer service.
