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Aipasbike

4.750 reviews
Last reviewed: Feb 27, 2026

Do you agree with Aipasbike's TrustScore? Voice your opinion today and hear what 2,970 customers have already said.

aipasbike.comMember since Mar 2026

Aipasbike is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.7 out of 5 stars. Last reviewed February 27, 2026.

Customer Reviews

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I love this bike

I love this bike. I had an issue with the controller. It was showing errors on the panel, then the lights and horn stopped working. I reached out to Aipas customer service and they sent a new controller which solved all of the issues. I have put over 1000 miles on this bike and am really enjoying the ride. Thanks Aipas bikes.

Mark
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They sent me a dirt bike with a broken…

They sent me a dirt bike with a broken chain, when I contacted customer service they told me we will send you the chain!!! I have the bike with a broken chain and never drove it. Still waiting for the chain and never receive it thinking about returning it!!

Bak
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The bike is as advertised

The bike is as advertised. Great bike for the prce. I've had it about 10 months. It rides nice and and has good power. I had a few questions and customer service was great. I would definitely recommend.

Gary Pearson
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5 Stars for Aipas

5 Stars for Aipas! Not only are the e-bikes top-tier, but their customer service is truly exceptional. They went above and beyond to help me out many times.Highly recommend!

customer
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Aipas A4 Gentry e-bile

I’ve been riding the Aipas A4 Gentry for a while now and I can honestly say I’m very happy with it. The bike feels solid and well built right out of the box. Assembly was straightforward, and once everything was dialed in, it’s been smooth riding ever since.The motor has great power and accelerates smoothly. Pedal assist feels natural and responsive, and the throttle works well when I need a little extra boost. It handles comfortably on regular roads and does fine on light uneven terrain as well. The ride is stable, and overall it just feels dependable.I also really like the clean design and overall look of the bike. It doesn’t feel cheap or flimsy — it feels like a quality product.If I had to mention one small improvement, I would personally love a slightly larger battery for even more range. That said, the current battery still works well for my typical rides, and I’ve had no issues with performance.Overall, I truly enjoy riding the Aipas A4 Gentry. It’s been reliable, fun, and a great value. I would definitely recommend it to anyone looking for a solid, powerful e-bike.

Eric Everett
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My bikes are great

My bikes are great, way fun, and exactly what I wanted in a ebike

Tracy Houston
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I’m so glad that I purchased this bike

I’m so glad that I purchased this bike

marty close
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Aipas E bike Review

The Ebike we ordered was delivered quickly and easy to assemble. My son loves it. We will be buying another for when my daughter gets a little bigger. These things are fast and smooth. I only wish we had these when I was younger. 5* company for sure.

Gregory White
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Aipas E-bike

Great Delivery, Fun First Ride on my M1!Aipas delivered using FedEx, which made for quick and secure delivery.Unboxing took the longer than assembly, which is a good thing. Aipas protected my purchase well. It was well secured, but easy (after cutting the numerous zip ties) to remove the various parts. The M1 is HEAVY, so be aware. Assembly was easy, but I chose to watch a YouTube instead of use their enclosed directions.Draw back are the brakes. Most reviews note that the mechanical brakes are not the best for the size of the bike, which proved true. BUT, I rode 11 miles over fire roads and paved roads with extremely steep climbs. The bike power ate up the hills, no problem. Even at the end of the ride with the battery "showing" low power, the battery still did its job.

Eric
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Excellent Ebike and Customer Support

Purchased a M2 Pro Max and a C1 around 12/25/25 and it's been a great riding experience. I upgraded my seat to a noseless seat and it is the best seat for us older folks. Very comfortable. Customer service has been great and ensured any questions or concerns were taken care of quickly. Great bike and company to purchased your e‐bikes!

Carey English
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Bought the M2 Pro around Christmas

Bought the M2 Pro around Christmas. Shipped well, on time, easy one person assembly (all necessary tools were included) and the manual gave helpful advice, especially on caring for (extending the life) the battery. After 100 plus miles (some off road, mostly on) everything is great, plenty power, speed and battery time.

David Lester
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Great customer service

Great customer service! Very communicative and on point. The rep who helped me was super helpful and found a resolution right away. Also, I LOVE THE BIKES!!!!

Matthew Baehr
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Don't do business with this group.

My husband placed an order but realized immediately the shipping address was wrong. He canceled the order. They took the payment anyway. He has contacted them and asked for the money back. NO RESPONSE! Next steps will be a complaint registered with the attorney generals office and consumers affairs office.

Randy Bacon
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Fun to ride!

Fun to ride!

Tina Thomas
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Overall good product.

I ordered a Aipas F3 last april {2025}approximately received ebike 6/25 overall experience was fair to good. Aipas is a online seller only i have not found any dealers around my general area nor state. Receiving purchases is a little slow but they sent everything that i was owed and answered all my concerns via email are Facebook messenger.

Steve Porter
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Ordered the m2 pro for myself

Ordered the m2 pro for myself. Arrived on time wasn’t too difficult to put together. Seems like good quality for the money. Put 100 miles on it so far and really enjoy it. Fast fun and a great value. What more can you ask for?

Aaron Cueto
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They didn't send me the right part and…

They didn't send me the right part and didn't do anything to fix it! Kept my $129! So now I jave a part I can't use and I'm out $129. This company is disappointing!

Sherry Brannen DBA Must Dust C
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I bought the M2 Pro Max a couple of…

I bought the M2 Pro Max a couple of months ago and have already put 150 miles on it. I really enjoy the bike it's everything I was expecting. For the money I would recommend this bike. I hope to put many many more miles on it.😀

Fat Boy
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Such an amazing e-bike

Such an amazing e-bike. Strong ebike to purchase. Great customer service support team

GAGAGAS
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I bought an aipas c1 for my wife loved…

I bought an aipas c1 for my wife loved it so much i had to buy my self an m2 pro. the bikes are smooth and quick. great buy for the affordable price.

Fernando Jose Lugo
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According to TrustPlane, Aipasbike has a 4.7/5 rating based on 50 verified reviews as of March 2026. Source: trustplane.app/company/aipasbike-com