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360SPB

4.750 reviews
Last reviewed: Feb 12, 2026

Do you agree with 360SPB's TrustScore? Voice your opinion today and hear what 212 customers have already said.

360spb.comMember since Feb 2026

360SPB is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.7 out of 5 stars. Last reviewed February 12, 2026.

Customer Reviews

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I recently purchased a Photo Booth from…

I recently purchased a Photo Booth from them. Jessica and the entire experience was outstanding from start to finish. She was incredibly responsive, answered all of my questions quickly, and kept me updated every step of the way throughout the process.Shipping was fast, everything arrived exactly as described, and the setup was smooth thanks to her clear communication. You can tell she genuinely cares about her customers and takes pride in what she does.If you’re considering purchasing do so! I highly recommend them. Professional, reliable, and easy to work with couldn’t have asked for a better experience!

Travis
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Rebecca was a huge help in sourcing an…

Rebecca was a huge help in sourcing an unlisted part. She made sure I ordered and received exactly what I needed. Without her knowledge, my machine would have been unusable. Exceptional support.

Anna Greenham
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Fast- Knowledgeable -Best Around

5 out of 5 stars! Quick response time, very knowledgeable, and quick to respond. I was new to the photo booth industry, and Jessica not only helped me narrow down which photo booth would be best for my budget, but also provided software recommendations, iPad recommendations to get me up and running, and even suggested printer options. Jessica’s fast response allowed her to upload my personalized company logo onto my booth and get it shipped out within two weeks. After it wasn’t available locally, she prioritized my order and treated me as a top priority. My equipment arrived as promised, in good condition, and Jessica followed up to ensure I was satisfied. I will definitely be repurchasing in the future.

Kimberly Logans
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From 1 star to 5

What could have easily been a one-star experience turned into a five-star one entirely because of outstanding customer service.My original photobooth arrived damaged during shipping, and understandably I was very disappointed at first. However, the way this situation was handled completely changed my perspective. Joan, the customer service representative who worked with me, went above and beyond to advocate on my behalf. She was responsive, professional, and genuinely committed to making things right.Not only was the issue resolved, but I ultimately received a brand-new replacement that was actually a newer and upgraded version of the model I originally ordered. That level of care and follow-through speaks volumes about the company’s integrity, and especially about Joan’s dedication to customer satisfaction.Because of her persistence, communication, and willingness to truly listen, what could have been a negative experience became an exceptional one. Five stars without hesitation — and special recognition to Joan for turning a problem into a showcase of what great customer service should look like.

BADT Entertainment
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Jessica went up and beyond I believe…

Jessica went up and beyond I believe what her duties is I am a very discriminate buyer and she made the process so easy for me to navigate she's a true treasure to her company actually I negotiated with her on and off for probably almost 3 weeks or a month so I can gain confidence in my buying

Lawrence Blanchard
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LCD Touch Screen Kiosk

Overall, we are very satisfied with this kiosk. The unit is very fast and performs smoothly. The touchscreen is responsive and accurate, and the display resolution is high, which makes content look sharp and professional.The main drawback we noticed is the Wi-Fi performance. While the internet connection works very well when using Ethernet, the Wi-Fi speed was not as strong as we expected. This was the only part we didn’t like as much.Customer service was excellent throughout the process. Our sales representative, Jessica, was very helpful, responsive, and professional, which made the purchasing experience smooth and positive.Overall, it’s a high-quality product that we would recommend, especially when used with a wired internet connection.

Sam Sami
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Zephyr was amazing

Zephyr was amazing! He kept me updated on the whole process and helped me out even when some pieces were off! Will order agin! 😊

Lawrence Terrell
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the are very responsive and ship pretty…

the are very responsive and ship pretty quickly

Jacinta Dorsey-Ford
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We got a 32 inch rolling TV and it’s…

We got a 32 inch rolling TV and it’s just literally the best thing we have ever purchased. So much more convenient than having multiple TVs and small rooms that don’t really need more TVs. Now I can take it from the kitchen over to the garage if I need to do work there, etc.

Priscilla Paris
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Great costumer service

I was orienting by a good agent during the process to select the best outdoor screen display was much better for my business. Thanks for all the support

Jesus Manuel Canizales Barrozo
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Great customer service

Great customer service! Jessica was a terrific help in getting our item shipped quickly!

Lukas
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Amazing service & super fast

Amazing service & super fast. THANK YOU SO MUCH JENNY!! Purchased the 65″ Magic Mirror Photo Booth with 43” & an attachment. Package came super fast and Jenny sent tracking number and even notified me the day it was being delivered. She went above and beyond. Definitely will recommend

Alyssa Gonzales
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Thank you Jessica for helping me …

Thank you Jessica for helping me so much. Her customer service was EPIC. From when I first ordered all the way through set up and couple set up mistakes on my part. Finally up and running with no issues and Jessica stayed with me and explained each step. I truly appreciate that. Love my logo attached the stage. Good marketing!

Stephanie Wohlfiel
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Best Customer Service!

360SPB is outstanding! My sales rep Jenny went above and beyond making sure that my order was everything I needed! They truly care about their customer service and satisfaction! I will absolutely return for all my photobooth needs. thank you again!

Jaz McDonald Party On Entertai
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I received an excellent service and…

I received an excellent service and your sales people are very helpful.

Abraham Tholley
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Product exceeded expectations

Product exceeded expectations! Quality way better than expected. Picture crystal clear! Rugged frame that looks classy! I would definitely purchase more products in the future with confidence that I will get what I ordered. Joan was amazing, she took me through the entire process and made transaction smooth and easy.

Alexander Rubinstein
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Time Efficient in Replacement

First of all I love our video booth! Yes, this piece that is being replaced arrived right on time for our busy season. I was not too sure how long of a wait it would be but I love that it is already here and the updates with the shipment made it that much easier.

April Rodriguez
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I have had a wonderful experience and…

I have had a wonderful experience and the customer service provided by Joan was very helpful and professional. I will definitely be working with them in the future when attempting to procure more machines, because the customer service rep, definitely made this process run smooth

Jeffrey Tate
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My experience started off a little ruff…

My experience started off a little ruff not on 360’s part but on the courier. My package was left by my house with no signature and someone took my package. Jenny came to the rescue when I contacted 360 she made sure she stayed in contact with me and she was able to reship me another 360 with no hassle. Jenny deserves 10 stars for her compassion, kindness and overall Great customer service. I wish all companies had a Jenny. She put herself in my shoes as a customer and for that she will go far in life in this field or whatever field she go too. Thanks Jenny you are a Gem 💎 ❤️

J M
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Great service.

Great service.

Buthers
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Cite this page

According to TrustPlane, 360SPB has a 4.7/5 rating based on 50 verified reviews as of February 2026. Source: trustplane.app/company/360spinphotobooth-com