excellent delivery service
Very helpful company, good quality furniture, and excellent delivery service by Sam and Nigel
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Westminster Teak is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.8 out of 5 stars. Last reviewed February 27, 2026.
Very helpful company, good quality furniture, and excellent delivery service by Sam and Nigel
Great products, delivered quickly with outstanding customer service. Alan took great care of us and couldn’t have been better. Our experience with Westminster has always been great. Five stars+
Everything went smoothly
Good quality
The customer service was just awesome! I really appreciate the personalized service. The staff is extremely professional and knowledgeable. Thank you so much.
Patrick went above and beyond to accommodate us. We were only able to come to the location on a weekend given our work schedule and he was more than willing to accommodate. He made sure the pieces we were interested in were set up to view. He made the experience and the sale and was willing to work with us. We did not feel pressured. We are very happy with our purchase and would consider more items in the future as needs arise.
All went well and Im very happy with the bench. Thanks, very much.
Wonderful customer service! Both the ordering process and delivery process were very professional!
Excellent service and product!
I responded to a mailing promising up to 30% savings on the entire collection of premium teak furniture. Clicked through, and went to the page with umbrellas where I selected their 6' x 10' umbrella and then added a base. Base was $594 and the "umbrella" was $1581. Seemed like a reasonable price at 30% off list. Turns out, $1,581 was for the umbrella fabric only, no actual umbrella in the order. After receiving two packages, one with the base and the other with the fabric I called up to ask where's the umbrella. That's when they broke the news to me that my order did not include an actual umbrella.The mishap was blamed on "user error". I should have realized the $1,581 was only for the fabric!!! That's right, blame your customers for your poorly designed ordering system.
Well Made and easy to assemble,Happy with product.
Representatives were kind and professional, quickly answering questions by email or chat.
Customer service on the phone and email was excellent! Product is expensive but worth it and great quality. Everything arrived in good shape because they did good packaging.
We searched high and low for an amazing teak recliner and tripped across Westminster Teak. Their ratings convinced us to give them a try for such an important purchase. Their website presented the materials and pictures so we could get an understanding how it would fit. The check out process was easy and fast. The item was so well packed it arrived in great condition without any damage. It also arrived fast. We love it in our new steambath and it's perfect for relaxing with the multiple angles after a long stressful day. We are considering getting a set of these for our outside patio now. They are very high quality.
Have not received item yet
Excellent quality product would buy again
Love the high quality of this furniture. It will last a lifetime.
Great!!! Thank you
Their customer service is just the best! And the product is too! We love all of ours!
thanks for advice on cleaning our very old teak bench - your cleaning solution worked!
According to TrustPlane, Westminster Teak has a 4.8/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/www-westminsterteak-com