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Velox Insurance

4.550 reviews
Last reviewed: Dec 3, 2025

Do you agree with Velox Insurance's TrustScore? Voice your opinion today and hear what 198 customers have already said.

www.veloxinsurance.comMember since Mar 2026

Velox Insurance is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.5 out of 5 stars. Last reviewed December 3, 2025.

Customer Reviews

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Joseph is 100% professional

Joseph is 100% professional. Good communication , great price and an awesome experience . Thank u ! GOD BLESS !

Leonard Vasilache
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Called about a quote that had received…

Called about a quote that had received on Saturday wanted to know how long a quote last and was told they don’t last so I was asking the person was being really rude to me for inquiring wow then she hung up on me no patience with customers that’s not very nice cause you never know what a person is going thru this person had no type of kindness in her heart especially when your selling something

Harriet Garrett
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Great price and great customer service

Great price and great customer service. Luis is amazing. He is very patient and explained every question.I would highly recommend everyone to use them.

HONG THANH PHAN
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Great experience with Luis

Great experience with Luis, and exceptional service.High recommend to everyone in need of an insurance.

njanko ceesay
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Alina was great

Alina was great

Tabatha
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This auto insurance company has always…

This auto insurance company has always been great. The customer service is impeccable. I’ve never had any problems anytime I’ve called. They’ve always answered. They’ve always given me the right answer and if they don’t have the answer right in there, they will definitely get in touch with you and let you know what you need to do. And they are committed to finding you the cheapest rate possible and they’re upfront and tell you what the rates are of other companies so they have nothing to hide. I love the transparency.

Andre
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Nice and friendly

Nice and friendly

Donna
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Fast, efficient, and kind people customer service

Fast efficient and kind customer service

Angela Griffin
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I would highly recommend everyone to…

I would highly recommend everyone to use them. Michelle was awesome of all the insurance company I’ve been with. I am definitely pleased. With Velox great customer service great price.

Bit
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It was easy to get what coverage had exactly what I needed I…

It was easy to get what coverage I needed website was easy to navigate

Shanta Martin
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Best experience ever!

Luis made this experience the absolute best I have ever had getting my car insured! He cut what I was paying by more than 40%!!!! What else is there to say? He gets the job done.

Judy Centeno
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Quick process

Quick process

Latonya Middlebrooks
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Gusto is always pleasant and…

Gusto is always pleasant and informative. He makes every process effortless

michelle bohari
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Great customer service!

The customer service was great. The agent, Brandon, found a better rate for me. Overall great service. Highly recommend.

Luis
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Luis was very good at getting me the…

Luis was very good at getting me the best coverage and price. He was very knowledgeable and friendly.

Aimee Muyres
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Customer Service Experience

Brenda was very professional and worked well with me to get a monthly insurance rate that accommodates my budget.

Qiandra Ellis
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User friendly online application and…

User friendly online application and quick turn-around on electronic policy & binder documents.

customer
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A very good insurance company

My family and i has been customer's of Velox for over three year(s). This insurance company is very much to my satisfaction

customer
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Very easy and helpful process

Very easy and helpful process

Dexter Rawlins
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Today Adelaida Alvear was amazing…

Today Adelaida Alvear was amazing helping me renu my insurance policy! She got into that system and found me a great policy. I've never work with an insurance agent that was more informative and knowledgeable than Adelaide. She needs to be managing this whole process of insurance renewals. She is a great person to work with and made me feel appreciated as a customer! Chad ArcheyAtlanta Georgia

Chad Archey
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According to TrustPlane, Velox Insurance has a 4.5/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/www-veloxinsurance-com