Do you agree with UNREAL Mobile's TrustScore? Voice your opinion today and hear what 330 customers have already said.
UNREAL Mobile is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 3.6 out of 5 stars. Last reviewed November 13, 2025.
Our Customer service agent was wonderful. She worked with my brother for hours to activate my service. Eventually we found that difficulties were in my new phone. I am using unreal service now with my old phone and are awaiting a new phone. Present service is fine, special thanks to the rep that helped us yesterday.
Excellent value!
RUN....... UNREAL IS JUST HOW IT IS UNREAL. THEY ADVERTISE UNLIMITED BUT IT IS NOT AT ALL ITS CAPPED AND THEY WILL TURN OFF YOUR SERVICE AND STATES ITS IN THE TERMS AND CONDITIONS. IF YOU ADVERTISED UNLIMITED THAT IS WHAT IT SHOULD BE NOT SOME HIDDEN TERMS TO LIMIT YOUR SERVICE. AVOID AT ALL COST. FIND ANOTHER CARRIER. THEY WORK WITH REDPOCKET AND DON'T EVEN KEEP THE SAME HOURS.
It’s cheap and works well most of the time.
Cost effective, reasonable price.
Renewal was seamless. The web page can be confusing when trying to make changes. Overall very pleased with service and price.
The answer came very promptly. Your representative answered all my questions. The only thing I disliked was a new renewal fee if $12.
Great service at excellent price
Auto renewal went well this year. No interruptions.
works well now
Unreal service with unreal coverage at an unreal price! ET can now phone home!
Unreal has great connections and the best prices anywhere. I recommend it to anyone who is unhappy with their service. Thank you.
Because my account had lapsed I had to call to reactivate my account. Everyone was very helpful and cordial. Unreal provides the service I need and it has been very reliable. I’m glad I found you!!!
The agent was available as soon as the website said she would be. She knew exactly what my issue was and walked me through fixing it.
I said i get my refund due the 3 months i purchased on my phone that they said would work on . It didn't and i applied all the info requested still no reply yet i get emails about reviewing and how we do. Here u go.
When UnReal Mobile has System Problems that impact it's customers (like the many times this has happened to me). The companies' System Problems are not communicated to it's customer Service staff and the executive staff immediately, There is no plan for the company to communicate with it's customers quickly I've had too many times when my cell phone stops. I will call the Unreal Mobile Customer Service to let them know their systems are not working, and the customer service person does not know what has happened, and it takes days for the company to solve their problems. It is sad the Company does NOT have a "Customer Centric Company". When I ask to speak with the Companie's Senior Executive, the answers have been "NO"I would like Companies Senior Executive to call me on my cell phone at 206-713-6515
Well I have been charged three time now and the phone is still not working. Customer support emailed me I responded and haven’t heard back from them in two weeks.
A good price for great service.
Good price with no problem encountered.
Easy signup process, easy to bring my number!Happy customer, thanks to customer service.
According to TrustPlane, UNREAL Mobile has a 3.6/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/www-unrealmobile-com
