Account Suspension & Lack of Effective Support
I’ve been trying to resolve an issue with my account since 2023.Despite multiple attempts, the suspension remains unresolved.I contacted support via email several times, but unfortunately, there was no meaningful engagement or clear response providing explanation, analysis, or actionable solutions.The account is still linked to my personal email and phone number, yet there is no proper assistance or transparent process to update or remove this information.Additionally, no real support was offered regarding account recovery or clarification of the account’s status.The overall experience reflects poor support quality and a lack of effective human communication, which negatively impacts user trust.Any platform that fails to provide responsive and user-focused support risks damaging its credibility over time.As a user, I expected greater transparency, professionalism, and fair handling of account issues.
Abdullateef
Constructive discussions are difficult…
Constructive discussions are difficult to find. Time is wasted unnecessarily, negativity spreads more.
Albrecht Schneider
Locked out
This x locked me out because it did not like a GIF I posted as a reply. It will not let me back in nor recognise the email or phone number for the account. It has a useless admin system. It has told me to open a new account which will be difficult if my user name is already frozen. So X is not about free speech at all
Chris
My first thoughts about twitter
I hate myself about twitter like i already ruined my life while literally doing so much slop and gave me a entire episode of the twilight zone.
Sergi Lorente Ávila
ABSOLUTELY DREADFUL - CHEATS
Appalling. Twitter used to be a free site to post on. Now that one of the richest men in the world, Elon Musk has taken it over and solely in my opinion he appears to be an arrogant, egotistical and extremely greedy man. I wrote down how to deactivate my account, but it took concerted effort to be able to so.
ANN MUNDAY
Amazingly Inept Customer Service
I was sucked in by Elon’s claims of free Speech! Their customer service is horrific. Getting a hold of an actual person or a response is almost impossible. They don’t seem to know what they are doing! If their links are working and you are able to send an email, there is no reply. When they cancel your account there is no way to get a hold of them! It’s hard to correct a problem when you can’t contact anyone and they don’t respond.In rating sites, you’ll see a plethora of 1 star rated comments! There are YouTube’s videos showing how to attempt to get your money back and stop X from drafting money. There are numerous scams on X that you have to watch out for. The 25+ Musk impersonators on the site. Times when Elon is compulsively posting and filling up the feed. The women who appear to be propositioning you, I'm guessing cam sex solicitations? Numerous obvious scams don’t get shut down. You feel for the people who actually fall for them. They don't do anything to stop them.X censors or moderates accounts primarily through "visibility reduction” where posts are excluded from search, trends, or recommendations, and by limiting engagement options. You'll find it harder to actually reach people because of these tactics!I recommend you save your time, don’t enroll! If you do decide to try it, do not pay for it! Try the free version. From what I have read don’t give them your credit card numbers! People have complained how difficult it is to stop a bank draft! Especially if they cancel you, they will not communicate with you. They shut down your account and don’t explain why. They cancelled my account I finally got a clueless BS excuse! Good luck getting any help to fix it. Trying to get a hold of them was incredibly time consuming! There are a number of people saying this in reviews. Look at the google play star ratings! The majority are 1 star.Trying to log into there website was frequently a pain in the but. It would appear Elon “The Genius” can’t operate a website! He should check out this link, for help: WebSiteBuildingForDummies.pdf Just so "the genius” gets it, I’ll mention it again! Website Building for Dummies! So much for free speech! It has been a huge time sink!I did get a bill a couple months after they canceled my premium plan! They took this out of my account without authorization. So now I am disputing this, don't give them your credit card number.
MF
Twitter sucks
So my account got suspended for inauthentic behavior. So I looked it up to see what the rules for twitter was concerning that and none of the things listed there I broke. I submitted an appeal and got a response from them saying in short term go f yourself your account won’t be restored. How are you going to suspend someone’s account for doing nothing wrong and then tell them hey we can’t do anything about it?
ShadowsBlade
X/Twitter “First Amendment Violator”
Elon Musk claims he took over Twitter to rehab the disgraceful garbage Social Media site “ BUT” that is a blatant lie!!!!!He has moderators suspending my sign on every time I post an opinion claiming it was “hate speech” while the poster I responded to had posted a more contentious post to begin with!!!!!Telling someone complaining about our president that if they are so unhappy then they should jump off a bridge is NOT “VIOLENT SPEECH”!!!!!The X monitors are violating”Free Speech” more than ever as well as targeting “US” conservatives!!!!
Thomas Aiellos
damn elon sucks
damn elon sucks he just fu cket the damn site up and dont evne know what the hEII is going on his shlT dont even work and you cant do anything anymore on thes damn site all stay away
Mickei Fog Sørensen
Twitter is an excellent platform for…
Twitter is an excellent platform for staying updated with real-time news, trends, and global conversations. I love how easy it is to connect with people from different backgrounds and share thoughts instantly. The platform encourages open discussion, creativity, and fast information sharing, which makes it very unique compared to other social media apps. It’s especially useful for following experts, brands, and breaking news. Overall, Twitter continues to be a powerful and engaging platform, and I highly recommend it.
Adam Felix
twitter is now full of bots and spam.
twitter is now full of bots and spam.
Timberly A
Twitter cheats you and you can't…
Twitter cheats you and you can't contact them. I have paid but it never lets me repost. It always says I reached my limit when I haven't reposted anything.It almost never lets me comment. It was actually easier before I paid, and had a free account.
renee
Got permanent ban for no reason no one…
Got permanent ban for no reason no one even cant explain what did i do wrong, support didn't even read what you writing to them.
Andrey G.
Hate and defamation is okay and it's even more so okay of you're Trump. Delete his twitter account!
Hate and defamation is okay but if you're posting like in the good old days of twitter it is apparently not okay. I hate to say it but stop protecting Trump's twitter account. It is nothing but full of hate speech, defamation, harassment and more. Trump's account is in clear violation of Twitter's policy time and time again. Stop protecting his hateful speech. His posts have encouraged violence and forms of violence over the years. It encourages citizens to behave certain ways in public and it's getting worse. Trump is not held accountable for his actions and he is a lawless president. He is like a mob boss who has put his cronies in select gov positions and they cow-tow to him with no question. This is not acceptable and not what the u.s. constitution stands for. He is incredibly corrupt and his twitter account only fuels hate speech, defamation and you are allowing it. Ban him from Twitter! It should not take congress from removing him. Do what is right and strip him of his social media privileges!
Hudson Frank
Won't let you do anything without an account
Literally can't use Twitter at all in any useful manner without an account. You can see specific tweets if you can find links to them, but you can't read replies or retweets. Browsing post history is difficult because they're all placed in random chronological order. I used to have a Twitter account but I deleted it because all the algo ever pushed on me were politics and inflammatory content. All I wanted to do was look at cool art and cat photos!
Chen Sou
Twitter/X Is Worse Than Ever
Several years ago, I started an account with Twitter/X with the intent to get my work out there for people to see. There was a time when the platform was enjoyable, but then things changed. At one time, I had a voice, and although I wasn't the most popular person on the platform, at least back then, I was seen and heard, at least to some degree. After certain changes had occurred, it seemed that I was being hidden, like I was shouting into the void. Things continue to get worse on the platform. Multiple times, my account had been locked and/or suspended, and whenever I was able to access the account, it would appear like I had unfollowed everyone. Various times, I had taken breaks from Twitter/x, and some of those times, I would come back to the platform and be locked out of my account. With time, I distanced myself more and more from it until last month when I decided to revisit the platform. Because I had been away from it for months, I was being penalized for it, having a repeated message come up which stated that “to make X great for everyone, they want to make sure there's a human behind the account.” It goes on to say that we're supposed to spend time engaging with the timeline, but in my experience, I was being hidden during that time, and all the while, I was being hit with that same message repeatedly. I was basically being punished for not being on the platform for a while. Previously, I was dealing with issues where I was being penalized for posting, reposting, and showing support to others. I get penalized if I do post, and I get penalized if I don't post. Today, I revisited the platform, only to be locked out of my account after reposting ONE post. When it was unlocked, I was informed that labels had been put on my account. Where and how is this freedom of speech? I'm not seeing it. Elon Musk is only for freedom of speech whenever it benefits him. He acts as though we're supposed to be happy with the way he's doing things. If we're not happy with it, then to him, we're ungrateful *************. This is an ongoing problem that does not stop. It just keeps getting worse and worse. The platform is no longer a good place for people to share their creativity. It's become a toxic social media wasteland. I wouldn't recommend the platform to a cat, let alone another human being. My advice to anyone is to go elsewhere.
M.Y. Hauger
DONT USE X
DONT USE X, STAY AWAY, BEWARE. I applied for premium access to my twitter account last year, to voice my concern in the hopes that Google would re-instate my business account. Google deleted my business account, reason being my business did not exist. Which was not in fact true. Months of asking Google for help, you name it i tried everything. Long story short, i upgraded my account to premium in order to voice my Google concern on X. My account was then changed or limited from Premium to basic, even tough i paid last years fees up front, i was now on a limited account status. Today, without my knowledge X took 560$ Canadian from my bank account for re-newel. I have not been on this X account for at least 10 months, but yet they still take 560$. so i logged into my X account to post about this, and what would you know, I'm still on a normal account even after they take the re-newel of 560$. What a JOKE. I have now de-activated my account and asked my bank to revise the charge. DONT USE X
Stephen Jackson
Disappointing experience!
Twitter used to be fun. Now it’s full of ads, bots, and confusing changes that make the app worse every update. Disappointing experience!
Daisy
Too many ads and spam
Too many ads and spam
Nico Olson
Fake news spreads very quickly on…
Fake news spreads very quickly on Twitter. Trolling and head comments are common.
Suzette Russell
