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Taco Bell

2.260 reviews
www.tacobell.comMember since Feb 2026

Customer Reviews

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60 reviews

Wouldn’t waste your money food was cold…

Wouldn’t waste your money food was cold bland , portion size small for what you pay , staff not welcoming highly dissatisfied, BEDFORD RIVERSIDE

Maggi Xx
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I went to the Taco Bell on 22 Mile Road…

I went to the Taco Bell on 22 Mile Road and Gratiot, and I’m extremely disappointed. I will not be ordering from this location again. My order barely had any tortilla chips and only a small amount of beans, cheese, tomatoes, and sour cream. It looked nothing like the pictures you advertise. The portion was skimpy, and it honestly felt like they cut corners on every ingredient. This was not worth what I paid, and the quality did not match what’s promoted.

Antonio
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BAD FOOD

Food was all wet, forgot ice and half of my food had to throw it all away it was NOT edible!!!

Hayden
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Stolen computer

I visited the location in Stockholm. The food was mediocre at best, but most importantly, my friend's computer was STOLEN!!! I will not be returning to the restaurant.

Klara Bergqvist
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Chadini gave me great service

Chadini gave me great service

Callum Pinkham
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There is a Taco Bell on Shelbyville…

There is a Taco Bell on Shelbyville Rd., Louisville, KY by the Whole Foods store the restaurant fairly clean staff was good too . There was this little old man that wears dark glasses sort of thin working behind the counter didn’t catch his name. He did an amazing job working and waiting on people. I enjoyed watching him work, he needs a heads up five stars to him just wish our younger crowd could see how hard he worked. . I never caught your name, but I give you five stars for your hard work and motivation.

Theresa Weiter
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the food is great and the costerm…

the food is great and the costerm serves is great

esme
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food was cold.

food was cold.. but ok

Gustavo Santiago
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I had the best experience so far i like…

I had the best experience so far i like how the customers behave ETC.

Hasib Hamdard
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very good service

very good servicecooked foodnice staffexcellent hygenie

Wyatt Ryder
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I loved it so so much was so cheap

I loved it so so much was so cheap

Lily Broome
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Fufu was good

Fufu was good

Oskar Sz
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Taco Bell Birchanger services are useless

Taco Bell Birchanger services are the most useless food source they never get the order right. I’ve just been delivered 4 cold broken tacos with a few cold chips at the bottom of the bag when I had ordered 4 full meals for 4 grown adults. This is absolutely unacceptable as 2 out of the 4 adults I ordered for cannot eat the tacos due to allergies! I have called every customer service available to me and every one has been a complete let down not solving my situation just sending me onto someone else to call. I did not receive any money back and now have to order more food from elsewhere. Absolutely unacceptable service and customer care from every employee I have spoken too. Do better Taco Bell!!!

Olivia Simpkin
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Food is delicious always comes fresh…

Food is delicious always comes fresh and hot 10/10. Workers are polite and make it easy for you to order

alyssa
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Will Miss Rewards, But App and Customer Service are terrible.

I order at least a dozen times per month. I had only a couple of issues out of hundreds of orders. A driver stole my order in January 2025 and admitted it by official text message. No response after several "Contact Us" messages with order # and details. In December 2025, I received the wrong delivery order. No response on either order afted the initial "we'll follow up" email. The staff at the store reviewed the issues today with me. They apologized for the useless AI that corporate uses to prevent people from resolving their problems. Will continue patronizing them, but deleting the app. Local staff is unhappy they get bad reviews because Corporate takes your money with no recourse.

BS
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I went to Taco Bell for dinner and I…

I went to Taco Bell for dinner and I got a chicken quesadilla but when I took it out of the bag it was light weight so I opened it up to find almost nothing inside.

Makenzie D
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What an absolute pile of shit food

What an absolute pile of shit food

Robert
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Experience at Taco Bell

Very nice employee’s, food was made very fast which also turned out delicious! Had a variety of drink selections (refillable) which caught mine and my friend group’s attention.

Maddie
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DON'T BUY THE MINI TACO SALAD

Ordered the new little taco salad I've had it twice it was great will today ordered it shell was in pieces no bottom, only beans with a 1/2 tsp of beef, no cheese, a tbsp maybe of lettuce, terrible. I wish I could upload a picture.

Sandy Bear
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Food stone cold and soggy and poor…

Food stone cold and soggy and poor content and quality. Uber blamed for it being cold, rang the restaurant directly no apology for lack of quality and content and when I asked for the managers name the phone was put down on me. I decided to go to restaurant as its only 5 minutes away for all members of staff to be rude and have poor customer services, they even denied receiving a phone call and not knowing there contact number, complaints policy and even the store number to which I needed to do a customer survey. All members of staff apparently didnt work at the Disbury branch and not one member staff of wearing a name badge and they all refused to give me there names for complaining further to head office, I believe we all need to learn from our mistakes and thats why I have complained to head office so nobody has to experience such poor customer service.

joanne
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