Brilliant company - my scepticism was proven wrong
I was highly sceptical about this company and only ordered out of desperation. I was let down by the bureaucratic and highly arrogant medical system in the UK and was sent away by a doctor who had never even examined me and told that there was no problem. Having suffered for 10 years I decided to take the risk and searched for online pharmaceutical companies. I had no confidence in any of them and the drug I needed was really expensive and I didn't want to risk being scammed of my money. After spending hours searching over several days I was about to give up and decided to search for a different phrase and up popped Silverline Medicare in the results. Something seemed different about the website - it seemed more authentic than any of the other websites I'd found somehow.However I was still highly sceptical, especially after I'd read reviews about some people not receiving their orders. But I was desperate to resolve the issue and so I decided to go for it. I got a quote which was reasonable and asked about tracking the parcel, since missing orders seemed to be the main complaint in bad reviews. I was given a more expensive quote for having the parcel tracked but this felt like a safer option as I'd have a record of the delivery if I needed to claim from my bank. Rahul also said that if the parcel got lost in the post, then they would send a replacement.The next issue was when I had to pay as the company didn't accept credit cards - that was another red flag since I always pay for online orders by credit card as in the UK the payment is insured by the credit card company. At this point I almost pulled out without buying anything but what kept me was the reassurance from Rahul who I found to be so professional, respectful and who went out of his way to help answer my many questions.In the end I went for it - slightly sweating when I did the bank transfer since I was still really unsure that I'd ever receive any goods.However, almost immediately I received a tracking number for the order - through India Post. Then after about 3 days the tracking was logged by India Post's online system and I was able to see it was a real delivery. India Post's system was very slow and there were many days when it was too slow for me to log in and track the order so I had to be patient and just waited.Today I received my order which, to be honest, I was still surprised by since I was still unable to fully trust the company. That's such a shame because my interactions had been nothing but positive - just a sign that today's market is so full of scammers. However I received exactly as describe on my order and it was really well packed with a very clear label.I can now say - thankfully! - that this company is definitely not a scammer. I would add that Rahul is one of the most helpful people I have ever dealt with and I would DEFINITELY order again but I would always pay extra for tracked delivery just for peace of mind. Overall I am extra delighted with my experience because I expected the worst but actually got what I paid for, at a very reasonable price, and delivered in 13 days (posted out 11th February, received 24th February). Before I finish this review I wanted to say to the arrogant t**t of a professor of tropical medicine at Winchester hospital: You are making sweeping, ill informed judgements on patients you have never even seen before and then worse, have the arrogance to claim that you are right 99% of the time. What utter t**h - you are seriously misinformed but worse you will clearly never learn from your mistakes because you are way too arrogant.But on a brighter note, I also wanted to say thank you to Rahul for such superb service and also thank you for enabling me hopefully to start recovering from a 10 year issue.
Sarahpinkflower