Do you agree with Restaurant.com's TrustScore? Voice your opinion today and hear what 487 customers have already said.
Restaurant.com is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 3.7 out of 5 stars. Last reviewed March 7, 2026.
I have over 16000 points in this place and no one will take the coupons. I have tried most major cities, wile traveling. I have asked for refunds and they refuse. Lets say I have about 300.00 that I threw away. DO NOT TRUST THIS PLACE. Tried to use them for 10 years now. NOPE, they are a waste. BE CAREFUL.
If I could give the restaurants.com app negative stars, I would. It's very frustrating when restaurants don't know how to use the discount or talk badly about restaurant.com and have regretted signing up with the app because the business owner said they don't make money off of customers.Especially TASTE OF THE MEDITERRANEAN inside i-94 Oasis!!!We went to McDonald's.
Supposedly the deal package that I bought off Groupon had the merchant to call for both restaurant.com and emoviecash. They don't answer. I was supposed to get an emovie cash redemption code but all I got was the restaurant.com code. Scam
THIS IS A SCAM. 99% of restaurants that are listed as "exclusive deals " don't accept those certificates. I had mine for more that 10 years, and I can't used them. I'm travelling to Savannah, GA which has about 5 restaurants listed. I called them and they don't accept those. It's like that in every city. Then I redeemed my certificates for points, to redeem those for coffee or something in the dining discount pass, but can't use that either- it's asking me to pay AGAIN for it, instead of using points Contacted customer service and they don't read emails, reply with cut and pasted responses like robots.
I have been a member for a long time. Previously it was hard to find a restaurant that accepted these discount certificates, when on the website it states they do. Seems they are having the same problem today. The places that no longer accept certificates should be taken off, i.e. Fish Tales in Cleveland, TX, and The Pit BBQ in Porter, TX. Frustrating!! Think when I use these up, if I can, I will not buy anymore...
Long story short: restaurant.com has, in my experience, a high percentage of deal certificates available to purchase for restaurants that refuse to accept them. On 2026Jan17 I purchased a $15off$30 certificate from restaurant.com for a restaurant in Worcester Massachusetts and on Feb3 I tried to use it but the restaurant refused it. Today, Feb5, I found out from a restaurant in Greenfield Massachusetts that they do not accept restaurant.com certificates even though restaurant.com has certificates for that restaurant available for purchase. A couple of years ago, I purchased a certificate for a restaurant in Putney Vermont, but that restaurant refused to accept it. In two of these cases, and probably many more, restaurant.com still has the deal certificates available for purchase. Restaurant.com does not provide a way to refund points to cash, and with the increasingly dwindling amount of actually legitimate restaurant certificates on their website, it is difficult to redeem points (which were acquired with money) and therefore they have nearly hijacked customers' points (money). I have contacted restaurant.com and have described this issue, but they brush me off with a polite email. Restaurant.com should update their website so that it displays only the restaurants that actually accept their certificates. After doing that, if what remains is a paltry list of restaurants, then restaurant.com should buy back customers points/certificates for a fair value.
This website does not update the restaurants they still have partnership with. I went to 2 different restaurants, and they claimed they are no longer apart of restaurant.com. The worst part is, one restaurant in our area has actually closed!
I have a neighborhood restaurant which still takes these vouchers so I will continue using them until they stop.0.
Using your coupon was only issueNo one knew how to do it thus making this an embarrassment
When Restaurant.com certificates work they are great, but more often than not they don't. For instance, I'm in Key West now and of the three restaurants with certificates available for Key West, none worked. Two restaurants were closed and the third didn't take them anymore. Restaurant.com needs to do a better job policing locations to make sure they take them and if they don't, take them off the site. Someone should call each location to verify they are taking them. Plus, more need to be added. There used to be tons more restaurants on the site. I've voiced this many times with Restaurant.com reps and nothing changes.
LOVE Restaurant.comLots of great deals & gives us an opportunity to try new places that are listed on Restaurant.com that are not in our normal places to eat. Have found a number of new favorites spots to patronize!
I had no problems purchasing certificates on the website, I just wish there was more choice to pick fromI am able to take family out to eat more often with the discounts
I really enjoy getting discounts to try new restaurants and even discounts on some of my favorites.
I have been an extremely loyal restaurant.com user, since since I found it many, many years ago. And to this day I still use it. The only problem I have is very simple. I would love to be able to use the app again. For some reason, the app doesn't work for me. But the restaurants that accept the website seem to accept it with no question. And so I'm saving money all the time. And the certificates I bought many years ago, still work. So I love it. I'm gonna give it 5 stars and it's a recommend to anyone. I have a restaurant I go to every month or so, sometimes 2 or 3 timesa nd they honor it each time.It's gotten to be good in my cities few restaurants and other cities too. So I couldn't recommend it more highly except for the fact I can't use the app for some reason.
Always save money eating at our favorite restaurants
There are not enough restaurants in this program. Also, the phone number that the restaurant calls, does not remove the coupon. I learned that you need to wait for the instructions to completely end before you make a selection. If you enter early, the recording instructions just hang up on you. So I'm the one who has to call in my coupons after I use them so they get deleted from my account. I have reported this, but nothing gets done about it.
Love getting these discount coupons, and at no charge too!!
I love going to new restaurants with my friends and trying new things. Restaurant.com always has a very wide variety to choose from.
Easy to use. Pretty good discount.
For the last three years, most restaurants were not accepting the certificates. Some restaurants had been closed for many years but still shows on website
According to TrustPlane, Restaurant.com has a 3.7/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/www-restaurant-com
