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Rakuten (USA)

4.160 reviews
www.rakuten.comMember since Feb 2026

Customer Reviews

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Want free money? Use Rakuten!

I've used the Rakuten app for several years and love it. I do 99% of my shopping online so using the Rakuten app is a no brainer. I get paid quarterly just for buying things online. Who can argue with that?

Kathryn Rovinski
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Fun to receive a surprise check

I love the feeling of getting my little check in Mail for purchases I need in my life..It is such a bonus.

Carolyn Honesty
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GREAT TO SHOP & GET FREE MONEY!

Fun shopping and getting money back. I love Rakuten, Simple way to pay to shop!

Cheryl Petrillo
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Rewards

Great rewards and products

Kemo Gomoro
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payments received as advertised

payments received as advertised, a great app

Janie Christie Heniford
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The money back just for using the…

The money back just for using the website

Carol Ann Johnson
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Rakuten blocked my account and…

Rakuten blocked my account and suspended it just before it has to give me my cashback. I did major holiday purchases using the website and they have suspended my account and didn't give my cashback. There are other more trustworthy websites to use.

Raj Gopisetty
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Wonderful company

I've used this company since they were ebates . Always been a nice surprise to get an extra couple of bucks quarterly. I always use this app when online shopping for the rebate and it will enter coupon codes if they're available . I always always use this app when shopping it's a win win

Sunrise33
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Save that scratch

I don’t shop without checking Rakuten first. I love the discounts they check for and the additional % back!

AMass
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I love Rakuten

I love Rakuten! Sometimes my big fat checks are big and fat, sometimes they’re a little leaner but I always get excited when they arrive. There are so many store and sites I can shop at through Rakuten and the process is effortless. Admittedly, sometimes I forget to shop through the app and I’m kicking myself when I realize I left money on the table by not doing it! But I’m getting better. I’ve been using Rakuten for a few years now and encourage everyone to use it!

Missy Gilbarg
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Cash back bonuses!

I love my cash back bonuses!

Kimberly Saulter Arrington
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My account got suspended without an explanation

My account got suspended after my first confirmed cashback and before the payout. customer service is not willing to help and are not answering my questions.

DS
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As long as I remember to use it

As long as I remember to use it, Rakuten saves me money at sites I order from regularly.

Kyle
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Actual cash back!

Super easy to add the extension on your browser or app on your phone. It's like throwing money away to NOT use this service if you ever shop online. As of today (Feb. 18, 2026) I've earned over$1,300 back (since I signed up a few years ago)

Mrs. Frear
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Love it

Love it, have been using it for years

Chinchan Chu
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never got my money back

Tried multiple times, never got my money back. They closed my account before the payout day. Customer service was very slow at start and completely ignoring me now.

Sample Nku
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Rakuten is going downhill lately

Rakuten is going downhill lately; they are trying to steal as much cashback as they can.They offer no explanation for rejecting so many orders.They ask us to check for exclusions, and once we verify that we complied with every rule/exclusion, they finally say they can't explain why the cashback wasn't granted.5 Walgreens orders were rejected or deemed ineligible, and multiple orders from other online retailers were rejected as well.In order to check if the problem was from their end, I decided to run a test and buy from "Walgreens" while using another cashback service, and guess what? 6 successful orders and cashback were posted the next day!I had issues on Rakuten with purchases from Walgreens, AliExpress, Michael Kors, Booking.com, Samsung, Skechers, etc. They literally robbed me of hundreds of dollars' worth of cashback.Shame on them, especially when customers buy a product solely for the cashback offer.Customer service is great with automated replies; they do not spend time understanding issues or figuring out solutions.

Shad
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The rewards offered through Rakuten are very helpful for those of us on a budget.

The rewards offered through Rakuten are extremely helpful for someone on a limited budget. I appreciate the ease of using their site.

CHERYL
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Rakuten

They send checks to you without having to track them down. Best rebate company hands down.

ROBERT
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Rakuten makes shopping easy and…

Rakuten makes shopping easy and justifiable by earning cash back on each purchase.

Tanya Fenderbosch
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