Responsive and Compassionate
Pumpkin is responsive, and compassionate. We're very happy with the service and have recommended Pumpkin to family and friends.
Christina Romito
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Pumpkin Pet Insurance
5.050 reviews
Last reviewed: Feb 28, 2026Do you agree with Pumpkin Pet Insurance's TrustScore? Voice your opinion today and hear what 2,860 customers have already said.
www.pumpkin.careMember since Feb 2026
Pumpkin Pet Insurance is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 5.0 out of 5 stars. Last reviewed February 28, 2026.
Customer Reviews
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50 reviews
Thankful for Pumpkin Insurance
I am grateful that Pumpkin Insurance was there for us in our moment of crisis. It gave us peace of mind to know that our puppy’s emergency vet bills would be covered. We did not have the outcome with wanted with our puppy, & Pumpkin covered that, too.
Suzanne
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Thank you pumpkin
Thank you pumpkin! Having pumpkin insurance takes the worry off of when my sweet Kiki is struggling with her health issues.
Kary
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Love Pumpkin
Love Pumpkin, you get what you pay for
David
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The moment I file a claim they are very…
The moment I file a claim they are very quick to respond to me by email and letter. I know exactly where I am in regards to my copay. Also they are very helpful on the phone!
Anne
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Very easy to put in a claim
Very easy to put in a claim. Payment was quick.
Sherry
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Pumpkin has been easy to work with
Pumpkin has been easy to work with. I submit my claim and they quickly process it and I get reimbursed. I couldn’t imagine not having pet insurance.
Mandi
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Submit a claim and within 48 hours it’s…
Submit a claim and within 48 hours it’s in my checking account!!!
Oscar Meyer
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My golden have to have surgery and it…
My golden have to have surgery and it was a very stressful time. Knowing that I would be reimbursed quickly was a big relief. I called customer service with questions and they were great! I would definitely recommend Pumpkin!
Marianne
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Always get great service.
Always get great service.
Susan Mohr Engels
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The representive that I talked to…
The representive that I talked to explain the policy to me and very nice.
Michael Okuszki
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The prompness and efficiency of the…
The prompness and efficiency of the claim
Maureen Hayes
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Pumpkin pet insurance has made the…
Pumpkin pet insurance has made the emergencies easy to deal with. My reimbursements have been quick and fair. I am glad I have it. No more vet bills lingering on my credit card.
Tracy
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So far so goog.
So far so good.
Button
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Pumpkin was recommended to me via my…
Pumpkin was recommended to me via my Vets office
Francis
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Excellent follow up
Excellent follow up
jean bortner
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Reimbursement for check up and routine…
Reimbursement for check up and routine care was quick. Submitted invoice via phone.
Monica
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Fast and efficient claim processing .
Fast and efficient claim processing .
customer
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Ease of filing a claim and speed of…
Ease of filing a claim and speed of processing the claim.
Michael Biggs
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Having a tiny dog [3lbs] go into ER…
Having a tiny dog [3lbs] go into ER hospital for 3 days was beyond stressful and knowing that I could get an estimate approved for her care allowed me to focus on her and not worrying about how exactly I would have to pay for a condition that if left untreated would have been fatal. Pumpkin was prompt and my little honey is now back home and in active recovery.
Attalie
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Cite this page
According to TrustPlane, Pumpkin Pet Insurance has a 5.0/5 rating based on 50 verified reviews as of March 2026. Source: trustplane.app/company/www-pumpkin-care