Customer service is out of this world
Customer service is out of this world, support team is always active to solve problems instantly
Keneuoe
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Customer Reviews
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60 reviews
The customer sevice team in this…
The customer sevice team in this platform sucks! I tried to create an account while my previous profile was hidden for ιnconceivable reasons and after I did so , there was a message showing that I cannot be accepted without knowing the criteria that I got declined. Whatever!!!
Rene Spirl
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Very convenient site
Very convenient site
Ria K
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I use Preply for 3 years already and I…
I use Preply for 3 years already and I through their platform i was able to talk to ppl from all over the world. Sometimes I have a few problems with new tutors but they always solve everything very quickly.
Karina Tanaka
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Excellent platform for language learning.
I am a Spanish teacher and have been working at Preply since 2019. My experience on this platform has been wonderful. The training, support, and assistance I receive as a teacher is outstanding and always prompt. I am very happy to be working with one of the most important language teaching companies in the digital world. I understand why it is the favorite of so many students and teachers.
Edwin Arcila
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Thank you
Thank you, Jasz, for your kind and timely assistance regarding my concern.
Regie Tracarol Red
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Great platform
Great platform, find the right tutor and stay consistent. Preply customer service is brilliant, fast and efficient.
Oddshapeshadow
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Great tutors and customer service
Very easy to use and have had a great tutor on the app. Had a small issue which I spoke to customer service an was resolved very quickly. Very happy with the service
callum forsyth
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Customer service was quick
Customer service was quick, efficient, and fair in resolving my request.This has happeded more than once.
Elliot
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You get what you pay for 🤌
Transparent pricing and a mail before your subscription is charged every month. The ratings of the teachers are accurate and the functions on the website and the app are working fine.
E.
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Great app to teach and to learn
Great app to teach and to learn. Definitely recommend and would use.
Emmanuel Castro
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I had an issue with the site
I had an issue with the site. The staff was very helpful.
Michael Bregman
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Quick response
Quick response. Quick solutions
Maame Abena Dumfeh
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Simply great
The flexibility of picking a tutor and the genuine progress I've made in my learning has been second to none. It's affordable and effective compared to many of the self guided learning apps.
customer
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I have been an ESL tutor for 2 years.!
I have been an ESL tutor for 2 years.!! Customer service so great and so warm, quick responses, in my two years i have never asked for help and not get it.
Tsepo Phethane
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Positive, and Encouraging!
My instructor is very encouraging, positive, and engaging.
SM
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I still have two classes which not take…
I still have two classes which not take but Preply always charge me for the next class, never take care of these two class. Another thing is it is very very different to find a human assistance on Preply web. Is there any human assistance or Email I can send to for the issue. The issue started from last Oct. I tried till now and did not fix yet!
Yang
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The tutor support service is excellent
The tutor support service is excellent. They really support and look out for their tutors. They are friendly, and always swiftly attend to any problems, look into it, and resolve it without fuss or stress.
Nico Taljaard Jnr
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It's very practical
It's very practical, reliable, offers options, is flexible, they are attentive to solving problems, and there are options for teachers from all over the world.
Asha Ayurveda
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the perfect service for me
the perfect service for me, very flexible and easy to useMy Tutor Vicente is excellent and is most considerate of my older brain being a little slow and forgetful.
George
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