Do you agree with PerfectVape's TrustScore? Voice your opinion today and hear what 152 customers have already said.
PerfectVape is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 2.1 out of 5 stars. Last reviewed March 4, 2026.
Ordered 4 replacement pods for the new RAZ. Order arrived within the stated shipping window. Many customers complain of slow shipping however their website clearly states 1 to 5 business days handling. Just because an order says "shipped" doesn't mean it's actually moving. It just means that the seller has purchased the shipping label. People see that and think their package is on the way when it is not.
They've had my order for a week and a half and still haven't shipped it. Horrible costomer service. Will never order from them again. This business needs to be shutdown! Horrible people, horrible business!
My own fault for not researching but they’ve been warned by the FDA for selling counterfeit and banned products. When I asked about shipping they gave me a highly unusual and weird answer about Oklahoma laws changing. What is odd is the laws actually in place do not have anything to do with what they said. Told me I could not cancel. Will be refusing the package ( if it ever shows up)not taking the risk.
nothing has been posted recently on this site, i ordered 7 days ago just a pod device and some juice and it said it was shipped 2 days after being ordered, which i haven’t seen many post about it being shipped so fast so kinda suspicious. i’ll edit this post to inform you more about how this delivery happends or if it even happends. i’ll let you know if it’s a scam. (first edit): a day after all it shows in usps is shipping label created and they are still waiting on the package, which is weird because why would they tell me they shipped it if they only created a shipping label doesn’t make sense. i’ll keep updating (end of first edit) (2nd) Yeah so, all they do is create the shipping label for you, then they don’t drop it off to their USPS for days it’s been about a week since they created the label and USPS still has not recieved my package, no company has ever shipped this slow for anything it’s crazy. Just go to a smoke shop and get your shit, not worth the wait, nor the worrying about is my package gonna show up? anyways i’ll give one last update when the package arrives or when it is suposed to arrive. (end of second edit)
Well guess I should have read reviews before placing my order. My order did not ship out until 5 days after the order was placed. As I now I still have not received the order but I do finally see it was picked up by the USPS and in route. Cheap prices but is it worth the wait? Not so sure. Probably will not order again and I would not recommend.
Took forever to arrive, once I finally got my vapes 3/4 of them malfunctioned and tasted horrible. The worst taste I’ve ever experienced along with an immediate headache and burnt throat. When I emailed them they said I need to prove the vapes were malfunctioning, I went to take a video of them and what do you know they stopped malfunctioning and had the same horrible taste. They denied me a refund or replacement and said “tough luck” I don’t know how the company still operates and hasn’t went bankrupt or sued with this type of operation.
I've been ordering from perfect vape for about 4 years and have never had a problem of any kind. No damaged or non-working devices and no problems with shipping times. I save $10-$15 on every device I order. Since shipping is $10 I have to order enough product to get the savings margin large enough to make it worth while. I do feel bad for the folks that have had a litany of problems. I obviously have not a clue why some folks get such terrible results from this place.
I'd give them ZERO stars if I could. Very long processing time, very slow shipping method (and they only give you one shipping option). And the quality of the products received was terrible. Literally half of the vapes I ordered malfunctioned on the first use. Their return policy is arduous, requiring that you make and upload a video of each vape that malfunctioned. And if you discarded a broken vape you're just out of luck. Order elsewhere!
I ordered from perfect vape, even though I read ALL the negative reviews because they were all on tbe delivery times & yes it took 17 days from when I placed the order till it arrived, I just got my order & I will ABSOLUTELY DEFINITELY WITHOUT A DOUBT!!!! Buy from them again
Yes, shipping is extremely slow. Ordered on 11/28/2025, received my order on 12/17. I tested all 12 disposable vapes I ordered and they all work just fine. I had 1 that had zero power, but after charging, it worked just fine. Considering Geek Bar disposables are around $30/ea at local vape stores ~$15 is great on vapeperfect. You just need to plan ahead. I would buy again. Thanks.
⭐️⭐️⭐️⭐️⭐️ Great Experience—Just Order Early!I’ve seen some reviews mention slow shipping, but honestly, if you plan ahead, it’s not a problem. They ship the same day you order, which has been my experience. I’ve had no trouble reaching out to them with questions either; they’re responsive and helpful. Just a heads up: shipping delays seem more about the carriers than the company itself. If you order early, you’ll be golden! Never had a issue with their products as well, and I've made several purchases.
People complain to much for no reason now days I’ve been reading the reviews. I just got a 50k puff vape for under $25 and people are complaining about shipping time , stop bein bitchy it’s good vapes for cheap
Irritated to say the least. They have a good selection, but don't send orders or on time! Ordered over $100 dollars worth of products, and I'm now on day 8 with no shipment! I paid extra for priority shipping too. Their website customer service is purposefully confusing. Then they respond that they'll get back to you in two days! Do not order your vapes from them. I sent them an email threatening to report them. Only them did they ship, and it was fast after that. Imagine that...
Yeah, just don't bother with this site. I made an order on 02DEC25 and only today received a shipping notice on 12DEC25. I've ordered a few other times from them and it's been the same song and dance. For other sites I usually order more when I'm on my last vape and they show up before I run out. With Perfect Vape you'll be stuck going to your local vape store for weeks while you wait for your package to arrive which, for me, is an issue because they're inflating all the prices as stock runs out due to a disposable vape ban taking place. $10 shipping, btw. Easily the worst handled process on the internet.
stay away from this company at all costs. they are really slow and customer care is terrible
It takes forever and you have to pay shipping. I ordered several products they didn't even ship the order until 5 days after payment was made. We're now 8 days into the order still waiting for delivery. Don't waste your money or time.
If I could leave zero stars i really would this is absolutely the worst site to order vapes from DO NOT ORDER FROM PERFECTVAPES.COM you pay more, lose almost 200 dollars, hateful rude customer service, you dont get your product and they make it impossible to get your money back!! NEVER AGAIN and please head my warning and dont lose your money use ecigmafia or mipod anything else!!
First and last time I order from this company. Placed my order over a week ago and according to the tracking number only thing that has been done is a shipping label was made. Update: It took 3 weeks for oder to be delivered.
I won't lie, shipping does take time. However, that's because they send out shipments through a 3rd party shipper that then hands over the shipments to USPS. Once USPS has the package, you will receive it within a few days. Your order may take a scenic route to you because of the 3rd party shipper. With that being said, customer service was very helpful with all my questions throughout the while process. Once my order arrived it was better than I expected (flavor and style) It was wrapped with care and arrived safely. If your in a hurry then unfortunately you should go somewhere else. If you don't mind the wait then this is the place for you! Everything went smoothly and I will become a repeat customer. I mean honestly, what's a couple weeks? Lives to sorry to always be in a rush. Thank You Perfect Vape!!!!
When my order took a while to arrive, I contacted them and customer service promptly replied to my email, explaining that their specific shipping route causes a longer delivery time.The package arrived all in all just under two weeks, intact and exactly as ordered.In the future I'll make sure to order with extra time to account for their shipment route.
According to TrustPlane, PerfectVape has a 2.1/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/www-perfectvape-com
