Very good ❤️🩹 work former animal shelter
Very good ❤️🩹 work former animal shelter
Rizwanaslambhatti
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pelletbeds
4.542 reviews
Last reviewed: Feb 27, 2026Do you agree with pelletbeds's TrustScore? Voice your opinion today and hear what 47 customers have already said.
www.pelletbeds.comMember since Feb 2026
pelletbeds is an online company. Based on 42 reviews on TrustPlane, it has an average rating of 4.5 out of 5 stars. Last reviewed February 27, 2026.
Customer Reviews
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42 reviews
Ordering was simple
Ordering was simple, but communication about the order status was lacking. The situation was greatly improved by a personal phone call after I reached out—that thoughtful touch made a real difference.
Joshua Watkins
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Pelletbeds delivers quality and…
Pelletbeds delivers quality and reliability. The pellets burn cleanly, last long, and arrive well packaged every time
Andrew S.
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Pelletbeds offers eco-friendly bedding…
Pelletbeds offers eco-friendly bedding that's comfortable, clean, and easy to use. Great quality and fast delivery!
Tanna G.
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Really happy with PelletBeds
Really happy with PelletBeds! The pellets are great quality, eco-friendly, and arrived right on time
Douglas S.
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Really pleased with PelletBeds
Really pleased with PelletBeds! Great quality product, eco-friendly, and delivered on time. Excellent service all around - highly recommend!
Alia R.
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My order was delivered promptly and…
My order was delivered promptly and David unloaded and stacked them for us which was much appreciated! The product is excellent for my pony's bed.
Dr Andrew Howes
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Easy to order and prompt delivery.
Easy to order and prompt delivery.
Denise
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Delivered on time with a phone call to…
Delivered on time with a phone call to confirm - can’t ask for more - plus an excellent product.
customer
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Great product
Great product, very effective bedding. Prompt delivery and good price
Denise
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Very effective as bedding for horses
Very effective as bedding for horses, I have found them very absorbent. I also appreciate that the bags are returnable
PD
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Pelletbeds were great
Pelletbeds were great - good communication and when the pellets DIDN'T TURN UP - pelletbeds took it on, chased the transporter and found the 'lost' or 'misplaced' pallet of pellets. Product great.
Sandie T
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The Importance of Nature
The information on the website is enticing and clear.
Nondumiso
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Ordered a mixed pallet which when delivered was all straw pellets.
Ordered a mixed pallet which was received after a lengthy wait and to find it was all straw pellets. After months of waiting for the Miscanthus pellets to be delivered I gave up I bought bedding from elsewhere. They eventually came and collected the unwanted and unordered straw pellets and refunded approx five months from the original order.
customer
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Great pellets
Amazing product at a good price just service a little slow & had to chase but would order again
Kerry Burgess
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Took 6 weeks to deliver
Took 6 weeks to deliver . And delivery was a shambles . Didn’t turn up on the promised day and then turned up the day before the rearranged day !
KATHY LAYTON
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they dont know how to communicate with…
they dont know how to communicate with customers, dont answer on calls and the prices are awkwards
Zach Nash
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just love your pony club
just love your pony club, but the coustomer care is not that good, miss Jeckson said some words I didnt like
Shanika Smith
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Where is my bedding?
I order my pellet bedding on October 16th and have still not received them! This is the 1st communication that I have received. When I go to my account it just says that the order is pending! Feeling frustrated!
Jacqui Cottenham
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First time purchase
Excellent customer service. Although some delay at first I was kept informed right up until delivery.Delivery by Palletways was excellent, the driver was very helpful and courteous. Thank you for the good experience. Janet
Janet Marchant
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According to TrustPlane, pelletbeds has a 4.5/5 rating based on 42 verified reviews as of February 2026. Source: trustplane.app/company/www-pelletbeds-com