Great chat with a clear answer to my problem!
Great chat with a clear answer to my problem!
Helmuts Bondars
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Customer Reviews
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60 reviews
RESPONSIVE AND PROFESSIONAL
allyson was very responsive and very professional....If she's the face of this company, I wanna see what's behind the curtain and I invite you to do the same...give em a try...tell em Terywayne sent cha.
Tery Wayne
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Great Service
Great Service - more costly than others but this is where I find ALL my songs - so therefore worth the money (I am a wedding photographer!). Customer Service team very prompt and quick to help! Highly recommend
SarahJane Edwards
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The issue was solved
The issue was solved, but it took 5 days so I lost revenue.
Alan Lacy
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Excellent Customer Support!
This was one of the best customer support experiences I've had. I spoke with Jeremy - he took the time to explain answers clearly to every one of my questions; he seemed genuinely interested in my project; and even remembered me when I called back to follow up on our conversation a few weeks later. What I most appreciated was his personableness. Thank you, MusicBed, for excellent customer support!!
Kristy Lowe
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Sydney Nelson was extremely helpful…
Sydney Nelson was extremely helpful with my problem, I've been searching for a specific song to utilize for my project for some time. I decided to use the live chat feature and ask for help, Sydney took the time to listen to my problem, search for the song I was trying to find the name to, and she found it quickly. All the while being kind and friendly.
Jonah Jamroz
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Mostly Negative
The Pros: Musicbed works quickly to resolve copyright issues I have when posting to YouTube. But thats the only good. The Cons: I have copyright issues EVERY SINGLE TIME I post to Youtube. Every. Single. Time. Their music library is the same as Epidemic Sound- and I rarely had issues when posting to YouTube with Epidemic Sound. Music Bed has ZERO sound effects- unless you wan to pay extra for it. Epidemic Sound includes free sound effects. Music Bed is literally THREE TIMES as much as competitors and I have copyright issues, no change in music quality and zero sound effects. I would never use Music Bed again. It's been a complete pain in the a** to use them. Also, just finding music is difficult. I can't just type in a genre or hashtag to find music related to popular band on Music Bed. I get either no results or low results. It was easier for me to find music by genre and music sounding like popular bands on other platforms. Conclusion: Save 3x the amount of money and get the same music library from other sources that have no-copyright songs. You'll get just expansive of a library, same music, ACTUAL sound effects without having to pay extra and zero copyright strikes when you upload to YouTube. And AGAIN- you'll save over $200 when using other sites.
Erik S
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Prompt Service
I appreciate how promptly and professionally the team handled my request. They responded quickly, offered a considerate alternative.Excellent customer service and highly professional support.
Jason Haw
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Really great experience with clearances
Really great experience working with the team at Musicbed on quickly getting clearances, whenever I did run in to problems on YouTube. The selection of music is top tier!
Jeff Pelletier
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I’ve already been a big fan of Musicbed…
I’ve already been a big fan of Musicbed for a while because the quality of their music and licensing makes my workflow so much easier as a creator. Recently, I realized I accidentally had two separate accounts both charging monthly, and their customer service handled it incredibly well. They responded quickly, fixed the issue without any hassle, and refunded everything without giving me the runaround. That level of support honestly stood out to me. Great platform, amazing music, and customer service that actually takes care of you when something goes wrong. Highly recommend.
Raven Woodring
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Music is amazing
Music is amazing, and service is even better - slightly expensive but nothing competes.
Olivia Cappuccini
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Amazing experience with Musicbed
For two consecutive years, I’ve had a wonderful experience with Musicbed, especially with Jeremy. He has been extremely professional in guiding me toward exactly what I needed and has great knowledge of the field, helping me resolve my needs.
Sol Martinez
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Pricing
I really LOVE the music that musicbed has. However for the prize most of the time it isn’t really worth it.
Wailable
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Jeremy F
Jeremy F. was extremely polite when giving me instructions on how to submit my music. He responded very quickly and was transparent about my chances of being selected for sync.
Lucía Ruiz Guiñazú
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I had a great experience with…
I had a great experience with Musicbed’s support team. The platform itself is clean, intuitive, and clearly built with creatives in mind, but what really stood out was the human side of the experience.My interaction with their client specialist was smooth, respectful, and efficient — I felt heard and supported rather than rushed or treated like a number. As an independent artist navigating licensing and placement, that level of clarity and professionalism matters a lot.Overall, Musicbed feels thoughtfully designed and well-run. I appreciate the transparency, responsiveness, and care they bring to working with creators.
DGAF BRI
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They went above and beyond!
They went above and beyond!
Kristopher Zigich
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Great customer support
I received great support from Jeremy F. on something it had been actually a mistake on my side. He was thoughtful and understanding and provided a quick solution to my problem.
Renee Fuentes
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Excellent customer service
Excellent customer service. I upgraded my current subscription to a higher tier and haven’t had any complaints.
Michael
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My copyright clearance issue was…
My copyright clearance issue was resolved with about 20 mins. Very pleased with your customer service. Thanks Sydney!
Kevin
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Customer service was outstanding
Customer service was outstanding. Sydney went above and beyond solving my issue in minutes. Everyone knows Musicbed has the best tracks but don’t sleep on the customer service! Thank you!
Kyle Green
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