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Monster

1.02 reviews
Last reviewed: Jan 27, 2020

Do you agree with Monster's TrustScore? Voice your opinion today and hear what 2 customers have already said.

www.monstercable.comMember since Mar 2026

Monster is an online company. Based on 2 reviews on TrustPlane, it has an average rating of 1.0 out of 5 stars. Last reviewed January 27, 2020.

Customer Reviews

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2 reviews

I have a Monster sound system

I have a Monster sound system. It is not working properly. I have emailed them twice (once a week ago and once only an hour ago) and no reply. But I think that my problem needs a telephone call.The numbers on their website do not work , leaving a message saying phone contact is not possible.The online service request form is biased at the US and I am not at all sure that my requests have gone through as the form requires a US state and will not accept my European number.The service is abysmal.

Nick Allen
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Poor build quality, abysmal customer service

The sound quality is great, but this counts for naught when the headphones break again and again and again. There seem to be some serious problems with the build quality and the customer service was amongst the worst I'd ever received. You can find other companies that also have awesome sound quality, but also good build quality and customer service. I will not buy another monster product after my repeated failing headphones.

Michael Mullally
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Cite this page

According to TrustPlane, Monster has a 1.0/5 rating based on 2 verified reviews as of April 2026. Source: trustplane.app/company/www-monstercable-com