Trust PlaneTrustPlane
modelguides.co.uk logo

modelguides.co.uk

1.450 reviews
Last reviewed: Jul 27, 2025

Do you agree with modelguides.co.uk's TrustScore? Voice your opinion today and hear what 101 customers have already said.

modelguides.co.ukMember since Mar 2026

modelguides.co.uk is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 1.4 out of 5 stars. Last reviewed July 27, 2025.

Customer Reviews

Write a Review
Filter:
50 reviews

Is there a star for zero or negative 1…

Is there a star for zero or negative 1 perhaps? Bunch of bullies who will never do anything for your career and when a negative review was posted about them in frustration some rude lady called me up and threatened me to take the review down or else they’ll strike me down as their model. These lot should be handed to the coppers sc****gs

Consumer
Was this helpful?

They are scammers.

They are scammers.

Kuji
Was this helpful?

Scammers!.

Sadly zero stars is not available. They are scammers . I’m owed £1580. I have take a court claim against these clowns.There will soon be an investigation by Trading Standards and please what rip off Britain 😊. It’s a shame rogue traders isn’t on they fit perfectly. The agencies they claim to send you to are set up by them. If you have a claim do not relent.

Consumer Queen
Was this helpful?

disappointedrt on Instagram

So I see there advert on Instagram so I commented asking why there is 220 comments and I can't see any of them, within minutes my post was deleted so I asked again deleted and a third time how can you even run a business like that you must be scamming people

Mr Waller
Was this helpful?

legal action against these f...s

we need to stick together and take action against these c...s

me
Was this helpful?

SCAM and FRAUD …

Only put a star just because it would not let me continue without rating them. The London branch was the one I attended . First it was a call from someone , who put pressure on me to book a photoshoot claimed it was refundable after the shoot. Me the fool went along with it. You see I had seen their ad on Instagram. BIG MISTAKE! Then it was the crappy makeup artists that didn’t know anything about black hair and makeup. To the photographer who I must admit knew her job, just so unfortunate that she has to earn her living from such a scam and fraudulent company. Then to the consultant who was so fake that it was only after I had had some food to eat that I realised that I had made a massive mistake. The contract was one that you could not CANCEL or ask to reduce the option you chose. Who still does contracts like that? Scam artists and fraudsters. Yes, I was a victim of wanting to become a model. My mistake. And I am still paying for it because these people are still insisting that I pay for a contract that I have said I no longer want. So if you ever come across this , and you were considering going for a shoot DO NOT . They can not be trusted. I am still paying for my mistake of buying into a scam.

A Mum Journies Akpokiniovo
Was this helpful?

i got the 5g modem from model guides…

i got the 5g modem from model guides but not only was it not working it did not have any instructions 1 star

Amanda blackwood
Was this helpful?

I ordered a 5g Modem

I ordered a 5g Modem, whoever a 4g arrived i contacted model guides who were un helpful and didn't give a damn, all i wanted was a router wasn't asking for blood or water, avoid Modem Guides at all costs.

Ed O'Connor
Was this helpful?

WENT THERE AND THE MODEM WAS TERRIBLE…

WENT THERE AND THE MODEM WAS TERRIBLE REALLY SLOW WOULD NOT RECOMEND MODEL GUIDES PERSONALLY TAKE MY WORD.

Wesley
Was this helpful?

Linkem

I bought a modem, it was a 4g router , using it for 2 months , bad reception , disconnects a lot and the speed so slow , finally they said it was the router and asked me to pay 50... omg crazy

Calvin
Was this helpful?

I bought one of their Modems on Amazon…

I bought one of their Modems on Amazon and unless I am 3 feet away from it I can't get a signal!! I literally can only open my emails at best, and even then it takes an age to load. I contacted their customer support centre and had to wait 30 minutes before it automatically cut off. I am ashamed to say I then had to email them... and that took forever because it was through their Modem. Next time I buy a Modem I am going to Currys or PC World, or better still to John Lewis. You would never get treated like this at John Lewis. Boy their customer service is fantastic and Modem Guides could learn a thing or two from them. When buying a modem do your research guys. Look online for a Model Specialist like PC World or Currys or similar. At least you can go back to the store and make a complaint in person or change it out there and then with another Modem.

Mohammed Iqbal
Was this helpful?

Thank you to all people who alerted us…

Thank you to all people who alerted us about the scammers! My teenage daughter (15 yo) registered with them and I became involved, pressured, to pay the deposit, book a photo shoot, and progress to sign up with them, I would do anything for my girl, as most parents would. But luckily thought just to check the reviews really quickly, so each and every one of you guys who got scammed, please know you have saved heartache and money for me and my little one.

Zoia Simonova
Was this helpful?

This is literally the worst situation I…

This is literally the worst situation I have ever been in. Please don’t even accept their offer for a modelling assessment if you’re not willing to spend thousands. They seem nice at start and make you feel special/have potential. It’s all a scam. I wish I could sue them it’s that bad.

Rosana Oliver Jacobson
Was this helpful?

it is definitely a scam when they ask…

it is definitely a scam when they ask for money up front and when I said to the agent called Lewis that I looked on website and said about lots of bad reviews he hung up on me so says it all ! don't get scammed by these parasites it's disgusting

Eric Grady
Was this helpful?

THOMAS STREET STUDIOS

They are a fraud company.Total Fraudster. BEWARE OF THEM!!!!!!!!They try to trap people give them all promises and quietly make you sign a document to pay them a heavy amount of £1500 or more without giving you anything ,just the promises. Nothing they promises is written on paper so once you signed the document you can't ask them for anything.The woman in the room showed the photos clicked, praised too much and kept us engaged in the conversation. She then told to sign the contract for the photo shoot package.She also made sure I don’t pay attention to what’s written in the contract.Then they chase you for payments without delivering ANYTHING to you because all that was promised was not written in the document. In past they have even cheated VULNERABLE PEOPLE.SHAME on them. They should go and sit on high streets and BEG for money and tell their own children that instead of doing a decent job or earning money decently they are framing people.Let see how proud their children will be of them..I AM SURE THEY WILL RAISE THEIR OWN KIDS TO FOLLOW THEIR PATH of scamming people.There is no zero stars option to select otherwise I would have given them that so left with one star.They are such DISGUSTING PEOPLE that they were doing all this even during CORONAVIRUS when people stretched out to help each other.I WONDER WHAT KIND OF F' UP PEOPLE they are.WHAT IF SOMEONE COMMITS SUICIDE BY THIS PRESSURE OF BEING SCAMMED SO BADLY.Guys we don't have to spare them.We have to STOP THEM IMMEDIATELY-THEY ARE SERIAL SCAMMERS!!!!!! PL READ BELOW LIST OF COMPLAINS BY OTHERS AND MANY MORE IF YOU GOOGLe-

Tian
Was this helpful?

I think I have been the victim of…

I think I have been the victim of fraud.... similarly to many reviewers, I registered online and soon after I received a phone call to say that I have been selected to participate in a photoshoot with an aim to assess my modelling potential. They requested a £50.00 deposit and I really don't know how and why, but I accepted. I attended the photoshoot. After the photoshoot I had a meeting with a guy (I don't remember his name!) and he told me I have been successful and I had great potential. He offered me various packages, from £3,000 to £250. After an 1.5 hour meeting, I accepted to pay £1,000. What a great mistake. I went home thinking that the argument did not stuck up. Why would they charge people to find them jobs? In fact, when the guy explained all the packages, I told him I would think about it and he said no, that I needed to make a decision there and then. Of course, I should have realised this was another reason to not trust them. But the guy talk non=stop for an hour and a half and convinced me that this was a great way for me to get some extra cash since I work full time in something completely unrelated. The way he sold it to me was something to do from time to time to get some extra cash. He sounded honest but the next day I thought about it more carefully and I found all these reviews....I have just realised that I have been the victim of fraud....But nevertheless, as annoying as it is, I will fight it. There are many things we can do to get our money back and to denounce the fraud. Starting from tomorrow, I will get started with reporting the issue. I will write further reviews to give you all guidance as to what you can do if you have already been the victim of fraud. And if you are considering attending their photoshot, stay away! Don't believe a word they say!

Isabel
Was this helpful?

All Fraud .

All Fraud .. be safe Polo modelsRecived ad from Polo models claminig they needed new face and I have been selected and the very next day was offered a photo shoot by a guy called lewis it was a very in-depth conversation and was told how good my pics are on Instagram. The shoot was at Thomas street studios London. I was told it would cost £50, and said I’ll phone back in 2 mins while you make the bank payment so it was all bit rushed. After the call I looked them up on here and realised that’s it all sounded to good to be true. Soon I was sent link to pay deposit, but checking reviews and comments about them I deciced not to entertain, I am from Media so I know how fake they are, beware of theses names and scams. Polo modelsThomas street studiosHype digitalBEWARE !!---------------

Satyajeet Singh
Was this helpful?

Thomas Street Studios/Hype Digital

In April of last year 2021 I answered a social media Ad on facebook saying a modelling agency were looking for models, extras and actors and to apply I just pop a photo on their facebook page. So I stupidly did and i got a text message back saying I had been selected and if I was interested could I answer an email within 6 hours on that day, if not I would not be continued onto the final selection process. Felt pressured and unwittingly manipulated I replied to that email and then they phoned me the next day to discuss what it was all about and would i be interested in attending a photoshoot for £50 non returnable deposit if I don't attend or I had changed my mind then that £50 wouldn't be returned as the cost would go to the photographer, make up artist ect for their 'time'. Anyway after receiving an email of what I should take along with me to the photo shoot 5 different styles of clothing, no make up I attended the photoshoot. The shoot was at Thomas street studios, 129A Weedington Road, London, NW5 4NX. and then afterwards they said my photo shoot which lasted from 8.30am - 2pm I was successfull and after waitng I was called into their 'back office' and spoke to a lady called Sienna O and spent 30-45 minutes looking at the photo's that they took and downloaded on their computer I was to choose 12 photos, they would then place and make up a website for me BUT they wouldn't release all that until I could pay £2, 250 up front or instalments. I naively said I can put the £250 towards it on the day and pay £225 each month. I then spoke to another a lady who works for an actors agency and explained this situation and and she said no way do you pay an proffessional agency up front for the work you havn't done. You do the work and then they pay you. This organisation goes by many different names:Beech Leisure London LimitedCommercial-ModelsHype digitalLondon photograpy studioLondon TV and Fashion Media LimitedMotion ImagingThe Photo Studio Group LimitedPolo modelsSpark Modelsstudio bookers,Studio Collective LimitedSocial media models and London fashion modelsThomas street studiosWhitechapel studio, 23 Hessel street www.modelhuntcouk"Thomas street studio” was previously called “fusion studio”. Company was forced to change the name after the had a very bad and scamming reputations. They have an article for ‘family saying northern quarter modelling photo studio took advantage of mum with learning difficulties’. However, “Thomas street studio” still remains with the poor reputation of a money making scheme which didn’t come with no guarantee of actual work in modelling or acting work. These people charge money for few photos and doing nothing, it’s absolutely misleading and scam.Some people are now speaking to trading standards about them and legal team to take action!A real agency will not required money from or it would be a small amount for registration fees only.I have now asked Citizens advice for their proffessional advice and they have requested that I send them a letter to be answered within 14 days maximum to argue that they send a full refund of 100% and an official copy of their complaints procedure and are they or willing to use an ADR (Alternative Despute Resolution Scheme?Following on, I felt I was manipulated into signing a contract on the. My question is they legally in the right here? My copy isn't signed - their copy IS with my signature on it. BEWARE AVOID! they should have have no stars let alone 1 star!!

Jude Dickinson
Was this helpful?

Got a call from someone called Ross…

Got a call from someone called Ross Johnson on 0207-043-3436 from polo models that my picture got accepted and I should come for a shoot, was asked to pay £50 which he said to be refunded on the day of my shoot if I come in on time. Want to know if they are scammers please?

Zoefave
Was this helpful?

This was the worst experience ever I…

This was the worst experience ever I felt like my money had been taken the make up artist and photographer was not professional at all and the company was a scam I feel awful for even giving them money, I paid them £100 and never got it back. I walked out the agency and cried please girls no one should ever make you feel this way

Lily Verity
Was this helpful?
Cite this page

According to TrustPlane, modelguides.co.uk has a 1.4/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/www-modelguides-co-uk