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Med Mart

4.650 reviews
Last reviewed: Feb 28, 2026

Do you agree with Med Mart's TrustScore? Voice your opinion today and hear what 10,357 customers have already said.

www.medmartonline.comMember since Feb 2026

Med Mart is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.6 out of 5 stars. Last reviewed February 28, 2026.

Customer Reviews

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50 reviews

You listed no weight of this mattress…

You listed no weight of this mattress on your site. You are the ONLY company that does provide this information. I even called and you could not provide it. Unacceptable.

Mark R.
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Sean Lorenz was very helpful and easy…

Sean Lorenz was very helpful and easy to work with. He answered any questions I had and didn't pressure me to purchase anything extra. If anyone needs help looking for equipment, I will recommend your company.

Joanne Alvaranza
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You offered introductory 12% off coupon…

You offered introductory 12% off coupon code. Tried to use it, was told it wasn't valid. After repeated attempts with code, talked to customer service and was told it doesn't apply to wheelchair ramps. The code didn't specify it was only good on certain items! Not at all impressed with that!

Valued Norton Customer
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Crystal NY

Simply Awesome

Crystal NY
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Darrell Flunker

Your agent, Darrell Flunker, was as knowledgeable and helpful as one could be. No pressure.

Bruce Francis
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Smooth Order

Smooth order, shipment and product was just what was needed and ordered.

Mollie Rowe
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Knowledgeable staff

Knowledgeable staff. Excellent customer service.

Kimberly Burke
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Shipping FAILURE!

2/10/26 Placed order for 2 Hoyer Lift Batteries. As of 2/24/26 order not received. Called and told order would re-ship on 2/26/26. Still waiting for tracking information. THERE IS A CRITICAL NEED FOR THESE BATTERIES!!!!! Med Mart should expedite this shipment and get my order to me ASAP. I am very dissatisfied and I've lost trust in Med Mart.

M.E.
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Stacey was very professional

Stacey was very professional, consiise and pleasant througout

Norbert J
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Poor customer service and unreasonable return policy

Product did not fit through doorways even though we had measured prior to ordering. Attempted to return/exchange. Was told I would be charged 25% restocking fee, charged for return shipping and for original shipping costs. This was for a large heavy item that cost more than $500. I would not recommend ordering from this company online.

Mary Stafford
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Good value for quality product

Just what I was looking for at a fair price and free shipping.

James Garmon
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Shawn very helpful thanks

Shawn very helpful thanks

Thomas Burt
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Comfortable chair and smooth delivery

Comfortable chair and smooth delivery. Price was good for this lift chair. Customer service helpful whenever I had a question.

Heidi
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I have never been so taken by a company…

I have never been so taken by a company as them. I bought a CPAP cleaner, it never said it did not clean the hose on the product. I tried to return it right away and was told that they had to wait for the Lumin company to accept the return. Well I called the Lumin Company and they told me that they were totally untruthful with me. It was MedMart. Responsibility. I paid $231. For this machine. After numerous lies and back and forth I got no where!!! They are a terrible company!!!!

Kathy McNeal
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Easy order placement

Easy order placement

Bill Anderson
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Provide prompt service and good…

Provide prompt service and good pricing! Also, assisted in returning a part to the manufacturer that ship me somethin gin error

customer
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Friendly people easy to order

Friendly people easy to order

Matthew Wilson
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very happy

excellent sales service

Carol Lloyd
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My search for what l wanted was done….

My search for what l wanted was done immediately.

Theresa Gibson
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VivaLift!® Tranquil 2 Lift Recliner

We purchased a VivaLift Tranquil 2 Lift Recliner in June 2024.My son suffered a massive stroke and this chair has given him support, comfort and independence.In 2026 due to minor issue with chair; the customer service provided excellent support. We were further assisted by Robert. Thanks to Robert, we were able to remotely troubleshoot and fix the problem Robert was patient and kind throughout the process.Thank you MedMart and Robert for remaining faithful throughout this journey of recovery.

L. Turner
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Cite this page

According to TrustPlane, Med Mart has a 4.6/5 rating based on 50 verified reviews as of March 2026. Source: trustplane.app/company/www-medmartonline-com