Jaxxson desk, terrible support
The Jaxxson desk I bought had a good desktop as advertised. However, the electronic controller did not consistently work properly. The company also abandoned the app for my desk over a year ago and keeps lying that they are working on a replacement. On top of that I found out the review site I used to choose my imovr desk is semi secretly run by them.They're a dishonest company that doesn't stand by their products. I'll never buy from them again. Stay away.
Matt
Great products
Great products, bought one of their earlier under desk treadmills and recently standing desk P1 ELITE Standing Desk with 3D Laminate Desktop × 1, which feels very sturdy, minimal wobble, very fast as advertised.
Yen Pham
Bad customer support and communication
I bought a standing desk on Dec 1st. The legs got to me in just a few days and a customer care representative told me it would be delivered within a week, but the tabletop hasn't arrived yet (2 months later).I was able to communicate with support both on the phone and through email a few times. They first when they told me it would take a week. The second time they said it was not going to ship until the Christmas week, so we put the shipment on hold until the new year (since I was going to be out of town). After coming back (and confirming being available for the shipment) things went radio silence. The phone is never picked up and my emails are not replied to.I understand that things happen and delays occur, but not even replying back with updates is not ok.
Anne
While I appreciate the information they…
I finally received a call from the delivery company. thank you for intervening on my behalf.
Brenda C
Great desk design & service
Consistent customer service. New desk design for the U is very impressive.
Philippos Sidiroglou
Imovr is with you for the duration.
Note that my recent purchase was only for an accessory for my desk. But to review my total interaction with Imovr to date - excellent.I purchased a desk some years ago. Within a few, though, I had a failure in one of the two legs of my desk. The staff worked with me and replaced the problem leg in short time.I cannot be happier with my desk, used daily, or the support from Imovr.If you have a doubt, remove it, They are with you for the long haul.
Thomas Stungis
It's one of the best legit and most…
It's one of the best legit and most trusted company I have found ever.
Amna Hanif
Terrible customer service and warranty…
Terrible customer service and warranty does not exist don’t waste your time!
Aberham Yigezu
Works
Works, easy set up have had about a year
David Kardatzke
2 months after ordering and doesn't work
Desk gave error, parts were sent, made it worse. Maybe you should improve your quality control. It took well over a month to get it and I've had it 3 weeks and it is stuck at the lowest setting and still doesn't work
James Hart
iMovr is the right choice!
I chose iMovr after extensive research. They offered the highest quality products and had the best warranty. Two years later, one of the monitor arms stopped holding position. iMovr sent me an entirely new unit! Confirming I made the right choice.
Kellie Walker
The L shaped table frame
The L shaped table frame is quite sturdy and the assembly was relatively easy.However, I'm concerned regarding the ease of disassembly for the frame in the event that I may need to move. Specifically, the mechanism to attach the leg (motor) to the frame is not so mechanical, but rather requires use of force to seat the metal bracket in. I do not know if it would be possible to remove that bracket in the case that I need to disassemble the table. Additionally, one of the brackets did not seat into the grooves of the frame perfectly, but it was impossible to fix this as the bracket would not move once it was pushed onto the grooves. Please consider improving this design.
JS
Worth the wait!
My butcher-block Lander was worth the wait! The desktop is solid wood and the finishing is excellent. The motorized legs are also much smoother and sturdier than my previous standing desk's. Very little wobble.
Edmond H.
I am very happy with my new desk.
I am very happy with my new desk. Attractive design made with quality materials. Very smooth operation. Thanks to customer service for their help in managing changes I made after order was initially placed. Highly recommended.
John L
Sturdy design. Working well so far.
Shipped and delivered quickly. Easy to assemble, and seems to be sturdy.
Jake
Beyond Expectations: iMovr’s Warranty Support Is Outstanding
I purchased a desk with a solid wood desktop from iMovr in 2021. After a couple of years, the desktop developed a crack. When I contacted iMovr about it, their customer service was outstanding. I sent a few pictures of the crack, and they responded right away, acknowledging that the issue shouldn’t have happened and offering a warranty replacement.The original top was an expensive walnut surface — heavy and costly to ship — but they handled everything without hesitation. In fact, the replacement desktop they sent appears to have an even nicer, higher-tier finish than the original.I’m extremely happy with the replacement and grateful that iMovr truly stands behind the products they sell. It’s rare these days to find a company that backs up their quality with such excellent service.
Chris Kafka
Non-existent customer service.
I really dislike leaving negative reviews, however the customer service was abysmal. Absolutely ZERO response after they made an error on shipping documents that cost me over $100 more than it should have. I reached out to them numerous times by email and phone and never once heard back. The product I received was great, but the experience has been marred by the lack of response and extra cost I incurred due to the company's error.
Nadya
Rotates on its own
The product I received had a design flaw when used on a rug. Specifically it rotated on its own because of the grain of the carpet on the underside. This should’ve been disclosed in the description. I had to pay return shipping, even though this is a designed flaw.
CB
Great for standing. Sitting, no so much.
I purchased a 6x3 EcoLast Hybrid Chair Mat by WellnessMats. The mat is of good quality and feels great when standing, but when sitting and using my chair, the chair will not glide easily without me first having to get out of the chair, then move it. When sitting, my chair feels like it's stuck in mud. FWIW, I have a high-end Herman Miller Aeron chair, and I have even replaced the casters to help with this issue. I also purchased (from another source) a 36x55 tempered glass chair mat to place over the hybrid mat for easier chair gliding/moving, but the beveled edges of the hybrid mat made it difficult to use - The glass hangs over the edge. In retrospect, I should have purchased a smaller portable standing mat that I could just pick up and move out of the way when I want to sit.
Nick M.
Easy to order
Easy to order. Great customer service.
LG
