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Humanscale

4.560 reviews
www.humanscale.comMember since Feb 2026

Customer Reviews

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60 reviews

Thank you

I called Humanscale, they were very helpful and informative

PT
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Great customer service!

Great customer service!

Tony Peterson
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The website was clear and easy to use and navigate

The website was clear and easy to follow. More importantly, it is the ability to personalize to my body type and be application-specific with the great amount of specification options.

Roy Cooper
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Mike M

Mike M. in customer service was extremely efficient and helpful.

Ken Collins
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Great products

Great products, easy to use web site

Robert Roseman
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Clear and quick

Clear and quick, nice website

Jovan Navjee
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Easy to do business!

Easy to do business!

Courtney Vandenham
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EXCELLENT CUSTOMER SERVICE

CUSTOMER SERVICE WALKED ME THROUGH TO FIND CORRECT ITEM & TO PLACE ORDER

Sharon and Russell Olt
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Excellent company with great products…

Excellent company with great products and top-notch customer support. Thank you.

TORREN
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I got a link to review my new leather…

I got a link to review my new leather Freedom chair but the shipment has been delayed three times and so I don't actually have it yet. The website also needs a refreshed user interface with more consistency and attention to detail. I can't for the life of me tell the difference between a Freedom Headrest and a Freedom Ocean Headrest. I'll edit this review when I receive the chair. But this is my first ever purchase of a "premium" product and I expected a better experience.

Bogdan
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Great support and advice thanks!

Great support and advice thanks!

Andrew Heaton
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The phone call with Mike proceeded smoothly and efficiently

The phone call with Mike proceeded smoothly. He knew exactly what I was looking for and guided me patiently through the website order. Thank you.

Charlotte Berkowitz
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Very easy to use website and excellent…

Very easy to use website and excellent products, they are expensive but you only buy them once.

James C
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Presales Support was great

Presales Support was great. I was able to get all my questions answered quickly to make sure what I ordered would work in my office.

Tyrone Muscat
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Easy to navigate website

Easy to navigate website

William Collings
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I ordered a $3k+ chair, never got the order, humanscale plans to keep the money

I ordered a $3k+ chair, it never arrived. Humanscale says UPS lost it (UPS does not claim it was delivered, just that it was picked up, weeks ago), but is not otherwise replying to messages, refunding, or sending a new chair. They just plan to keep the money.Have obviously processed a charge back and reported merchant fraud, but its dissapoint that a supposedly premium brand is just basically committed theft/fraud.

Phill Rosen
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Easy purchase

Easy purchase

Eduardo De la Torre Ames
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Good service

Good range of replacement parts and reasonable prices

Mrs C
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This is the second chair I've bought

This is the second chair I've bought. Yes, they are expensive. But they are incredibly comfortable & well made. No squeaking, and I'm nearly three years into using my first one without a single issue, no signs of fatigue. Worth the extra money if you have the option. My partner liked mine so much he asked for one as a gift.

Kate
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SUPPORT WAS EXCELLENT AND AFTER I…

SUPPORT WAS EXCELLENT AND AFTER I INSTALL THE PRODUCT WILL PROVIDE COMMENT AGAIN

VL
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