I am very satisfied with this company…
I am very satisfied with this company and the quality and variety of their products.
Norma Rodriguez
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Holistapet
4.750 reviews
Last reviewed: Feb 25, 2026Do you agree with Holistapet's TrustScore? Voice your opinion today and hear what 4,586 customers have already said.
www.holistapet.comMember since Feb 2026
Holistapet is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.7 out of 5 stars. Last reviewed February 25, 2026.
Customer Reviews
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50 reviews
Horrible experience
I can hardly believe that this is even a legitimate company. I ordered from them on 12/16/25. Even though the order required that I provide a shipping address (of course!), I was emailed asking for my address again. Then I received another email asking me to share whether it was a house or apartment. The first order arrived, and the tracking showed that it had been delivered to a city 8 hours away. I emailed the company, and they offered to send it out again because my order was indeed returned to them. They asked for address verification again, which I gave. The second order was also sent to a city I don't live in, but at least this time it was a city closer to where I live. The company offered to resend a third time, but I just wanted a refund which they gave me. A month later, I receive an email that my next order is being shipped out. When I clicked on the button to manage the subscription, it does not allow me to actually sign in or access my account. The button for "delay my shipment" did work and allowed me easy access to delay it. Even though it allowed me in to do this, it would not allow me access to cancel a membership. Very suspicious. I have emailed the company once again, and I really hope this is the last time I have to deal with them.
Michelle
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Time is money and any dog or cat…
Time is money and any dog or cat (domestic & exotic) know the power of love, it is short lived, but sharing this CBD experience for my Nemo, at his age 17 in April, makes all day everyday special even just to get more time to say so.He loves the peanut butter biscuits..
Jessica millis
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Great customer service
Great customer service, competitive pricing, and great products!
Carol Lank
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Great Customer Service
I have been buying CBG oil from Holistapet for a very long time. This month they made a mistake on my order. When I brought it to their attention, they promptly took care of it right away. I appreciate the quick response and the fact that they made it right.
Sandy Mendia
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First time user
First time user. Our rescue dog is developing a brain condition that can benefit from CBD oil. Holistapet provides great dosing charts so we knew how much to order. We are using their subscription service so the product reorders automatically and comes with a discounted price.
Gary
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Good Experience
The order was shipped a few days after I placed it, and it did take more time than expected to receive it. The product is a quality hemp oil, and I am evaluating its effect on my cat. Since I have been using similar products for humans for several years, I know what to look for in a product, and I will likely reorder this if my pet seems to benefit.
Lori
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Awesome experience
Customer service is great and the chicken flavored CBD oil is a hit with my picky pup.
dontaskno?s
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A perfect option for buying pet's vet…
A perfect option for buying pet's vet items
Ali
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Our gorgeous sweet cat rejects CBD oil
Our gorgeous sweet cat rejects CBD oil. The first time I gave her Holistapet treats she ate hungrily and looked for more! The next time I gave her a treat, the same thing. I've been giving her two a day. Her mood is great. She is not in pain. She spends the day hoping, waiting for her treat. Dosing is easy and the experience has been perfect!
Adrienne Alexander
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new kitten - travel
We recently adopted a new kitten and wanted to help her become a non-stressed-out traveller. I used to give Holistapet to my very elderly kitty, and it helped his anxiety immensely. The CBD treats and drops are easy to give, and the new kitty likes the taste. She did well travelling, and I'm sure in part it was due to the CBD, giving that little boost to lessen anxiety.
Trinley Busby
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My dog has shown more calmness
My dog has shown more calmness. He sits on the ground instead of pacing. He also doesn't bark at other dogs as much as he used to. Hoping it'll improve his joints too.
Kim Loves Jesus
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Always a great shopping experience
Always a great shopping experience. I am a repeat customer as the CBD products really help my pet.
Beth
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great customer support
I had tried several ways to check out fduring the B2G1 sale, but it would not give me the "Get 1" discount. Customer service tried several different links, and finally, one worked. They were responsive and persistent to be sure I got my order in. ( the date of experience is a guess, it was several weeks ago)
Nan Boutin
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I ordered for the first time on 9/21/25…
I ordered for the first time on 9/21/25 for my dog some cbd chews and drops. It stated order should be delivered by 10/1/25. Order was shipped on 9/25/25. I called customer service this morning on 10/2/25 still haven’t received order. She said she would check into it and get back to me by end of day, that they would send out express shipment since now their tracking shows order won’t be delivered til 10/10/25. Received email later in the day stating yes the order wouldn’t be delivered till 10/10/25, and I could get 25% off next order. No mention about express order. Since this was my very first order and don’t know if this will even work for my dog and it took so very long to get probably won’t order again. They need to get it together on their shipping this is crazy!! Very disappointed in this company with customer service!
Kristina Allen
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My 9 year old Lab has an injury to his…
My 9 year old Lab has an injury to his right hind ccl and surgery is not an option. This product has helped him tremendously with the pain, stiffness and he is now walking so much better! I tried a different cbd oil but it didn't really help him. I'm so glad I found this company!!!
Marina Wemple
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This is the second time I ordered CBD…
This is the second time I ordered CBD oil for my cat. The first order took almost 3 weeks to receive and considering my cat has a lot of pain 3 weeks is unacceptable.I placed my most recent order on the 14th I called yesterday and I was told to give it a few more days. I finally received tracking info and was informed it will not arrive until the 29th. Needless to say I won't be using them again. This is too much time when your pet is in pain.
Ellou blue
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My cat wouldn't eat the treats and I…
My cat wouldn't eat the treats and I reached out to your customer care. Best service ever!! They helped me by recommending the oil.
Janet Marie Angeline Horvath
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Great customer service
Great customer service. Very quick response to my email questions. Polite and very professional.
Robyn
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Great products
Great products, excellent service, great rewards, Holistapet does it all.
Heather Davis
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Cite this page
According to TrustPlane, Holistapet has a 4.7/5 rating based on 50 verified reviews as of February 2026. Source: trustplane.app/company/www-holistapet-com