Great transaction
Great transaction! Beautiful rug as usual. Thank you!
Claire
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ECARPETGALLERY
4.950 reviews
Last reviewed: Feb 7, 2026Do you agree with ECARPETGALLERY's TrustScore? Voice your opinion today and hear what 2,918 customers have already said.
www.ecarpetgallery.comMember since Feb 2026
ECARPETGALLERY is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.9 out of 5 stars. Last reviewed February 7, 2026.
Customer Reviews
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Great value!
Beautiful rug with lots of character, which was well described and photos were very accurate. Would recommend eCarpet gallery!
Emma RC
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pantone swaths were perfect
The pantone swaths on the pictures are *chef's kiss*. Rug in great shape, as shown, and delivered quickly.
JP in Van
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Effortless and perfect!
Fast and easy order and delivery. I was impressed with the whole process. Thank you.
J Boy
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Excellent quality rug
Excellent quality rug, very fair price and quick delivery. A very good resource for rugs that are otherwise difficult to find.
Anna
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Thé Best delivry 👍
Thé Best delivry 👍
Serge Bolduc
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QUALITY - Rugs & Service; Great Prices
We've added two beautiful imported rugs to our home, including quality pads; timely FedEx shipping included with our purchases.eCarpetGallery's inventory is outstanding, easy to move through their well organized website. Also they quickly responded to our questions and processed our orders in a timely manner.All-and-all, a great vendor. Highly recommend!
Doug Krause
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Great quality
Great quality, and fast delivery. I would highly recommend!
Angel
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Accuracy of carpet descriptions
The presentation on line of the two carpets that I have bought from E CARPET GALLERY are accurate in design, colour, texture and size to the carpets I received. Delivery was also commendable.I am very happy with my purchases.
Sandra , North Vancouver
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Highly recommend
ECarpet Gallery has exceeded my expectations! I had several questions about a vintage rug and they were prompt with responding. Description and pictures were exactly as described and I couldn't be more pleased with my purchase. The runner looks fabulous in my kitchen and adds the perfect touch of warmth I was looking for!
Jennifer
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Excellent price quality delivery and…
Excellent price quality delivery and administrative support!
Beverley Blissett
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Fast shipping great quality rug
Fast shipping great quality rug
Marie Lou Drouin
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Fantastic carpets even better prices
As always ecarpet gallery has exactly what I was looking for, at a great price with free shipping. The carpet is exactly as shown and high quality. Would not shop anywhere else
DeeF
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Excellent customer service
I’m thrilled with their selection, quality, service and pricing. My carpet was delivered across the country in just a few days and it arrived in great condition. Customer service responded within 24-hours and followed up to ensure I was satisfied. I highly recommend buying from this Canadian company.
Janet Rouss
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Great company
Great company, great communication, fast delivery, item as described.
Jules
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Consistently excellent
Each time I have purchased a rug from Ecarpetgallery, I have had an excellent experience overall. Customer service is great and so is the delivery process. I definitely recommend the company. I have now purchased more than 6-7 times, so it is nice to be able to say what consistently good experiences I've had.
Jill Goldberg
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Ecarpet Gallery is a truly trustworthy…
Ecarpet Gallery is a truly trustworthy company. They deal in unique and amazing merchandise, and I am absolutely thrilled with the carpets I acquired from them!
Linda Hearn
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Good customer service.. weird smell.
Upon receiving the $400+ rug, we noticed it had a strong smell. I can understand buying vintage means the rug comes with some quirks, the listing itself mentioned the possibility of small stains, noticeable repairs, and lower piling in some areas which I was more than willing to accept. I tried airing the rug out over several afternoons, and using baking soda - both recommended by the friendly customer service team - but the scent remains. They suggested airing out again during a summer day.. which I will, 8 months from now.. I do like the look of the rug, and I understand when old things get stored and transported, they’re not in their top shape, but this is just a downside I’m not loving.
Hope
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Been a satisfied customer for 30 years.
Been a satisfied customer for 30 years.
Jim Boughey
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Rugs looks warm and worn out as…
Rugs looks warm and worn out as expectated. Awesome! Just as described!
Marcus Andreas Madsen
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According to TrustPlane, ECARPETGALLERY has a 4.9/5 rating based on 50 verified reviews as of March 2026. Source: trustplane.app/company/www-ecarpetgallery-com