I brought a new monitor and it's good…
I brought a new monitor and it's good the color of the display was too solid and bright.
I brought a new monitor and it's good the color of the display was too solid and bright.
I brought a new monitor and it's good the color of the display was too solid and bright.
I brought a new monitor and it's good the color of the display was too solid and bright.
My daughter purchased a Dell Inspiron 3530 (15.6-inch) in February 2024 for college. Just a few weeks into using the computer, the keyboard began malfunctioning - certain keys wouldn’t press down. She couldn’t be without her laptop, so we weren’t able to send it in for repair until March/April 2024. Dell returned it marked as “repaired,” noting that they had readjusted components under the keyboard. It worked for a short time, but the same issue returned a few months later.We sent it in again in March 2025, and this time Dell replaced the keyboard entirely under warranty. It functioned for about a year - never perfectly, but well enough to use. Now, in February 2026, the keyboard is failing AGAIN for the third time. Yes, the laptop is out of warranty, but the fact that the exact same problem has recurred every time raises real concerns about whether this particular unit - or possibly the model itself - is defective.After looking at reviews for the Inspiron 3530, it’s clear that multiple customers have reported similar keyboard issues. Given Dell’s reputation and the fact that my husband and I have owned several Dell computers over the years, we expected better support and reliability. Unfortunately, we have yet to hear anything from Dell about how they plan to address this ongoing issue.We are currently shopping for three new computers, including one for our daughter, but it’s hard to justify choosing Dell again if they can’t offer a meaningful solution for what appears to be a recurring defect. Very disappointed.
My daughter purchased a Dell Inspiron 3530 (15.6-inch) in February 2024 for college. Just a few weeks into using the computer, the keyboard began malfunctioning - certain keys wouldn’t press down. She couldn’t be without her laptop, so we weren’t able to send it in for repair until March/April 2024. Dell returned it marked as “repaired,” noting that they had readjusted components under the keyboard. It worked for a short time, but the same issue returned a few months later.We sent it in again in March 2025, and this time Dell replaced the keyboard entirely under warranty. It functioned for about a year - never perfectly, but well enough to use. Now, in February 2026, the keyboard is failing AGAIN for the third time. Yes, the laptop is out of warranty, but the fact that the exact same problem has recurred every time raises real concerns about whether this particular unit - or possibly the model itself - is defective.After looking at reviews for the Inspiron 3530, it’s clear that multiple customers have reported similar keyboard issues. Given Dell’s reputation and the fact that my husband and I have owned several Dell computers over the years, we expected better support and reliability. Unfortunately, we have yet to hear anything from Dell about how they plan to address this ongoing issue.We are currently shopping for three new computers, including one for our daughter, but it’s hard to justify choosing Dell again if they can’t offer a meaningful solution for what appears to be a recurring defect. Very disappointed.
My daughter purchased a Dell Inspiron 3530 (15.6-inch) in February 2024 for college. Just a few weeks into using the computer, the keyboard began malfunctioning - certain keys wouldn’t press down. She couldn’t be without her laptop, so we weren’t able to send it in for repair until March/April 2024. Dell returned it marked as “repaired,” noting that they had readjusted components under the keyboard. It worked for a short time, but the same issue returned a few months later.We sent it in again in March 2025, and this time Dell replaced the keyboard entirely under warranty. It functioned for about a year - never perfectly, but well enough to use. Now, in February 2026, the keyboard is failing AGAIN for the third time. Yes, the laptop is out of warranty, but the fact that the exact same problem has recurred every time raises real concerns about whether this particular unit - or possibly the model itself - is defective.After looking at reviews for the Inspiron 3530, it’s clear that multiple customers have reported similar keyboard issues. Given Dell’s reputation and the fact that my husband and I have owned several Dell computers over the years, we expected better support and reliability. Unfortunately, we have yet to hear anything from Dell about how they plan to address this ongoing issue.We are currently shopping for three new computers, including one for our daughter, but it’s hard to justify choosing Dell again if they can’t offer a meaningful solution for what appears to be a recurring defect. Very disappointed.
⭐☆☆☆☆ – Brand New Laptop, Already UnusableI purchased this gaming laptop from Dell extremely excited. I specifically chose a high-end configuration because I wanted the best of the best and expected a premium, top-tier experience right out of the box.Instead, I’ve barely been able to use it.Shortly after receiving it, I ran into an issue with the RGB backlit keyboard not functioning properly. I spent an entire day on IT support, physically sitting in front of my computer while a technician attempted to resolve the issue remotely. After hours of troubleshooting, there was still no fix. The end result was the system being completely wiped, leaving it essentially a blank slate.I’ve asked for either a repair or a replacement, and it’s now been about a week waiting for a clear answer on how this is going to be handled. Even though I’m a calm and reasonable person, it’s incredibly frustrating to invest in a high-end machine that’s supposed to represent the best quality available — and end up with something that doesn’t work.At this level, there shouldn’t be immediate issues that require an entire day of support with no resolution, followed by a wiped and unusable system. What’s even more disappointing is the delay and uncertainty afterward.I can’t even properly review the performance because I haven’t been able to use the laptop as intended. What started as genuine excitement has turned into complete frustration.
⭐☆☆☆☆ – Brand New Laptop, Already UnusableI purchased this gaming laptop from Dell extremely excited. I specifically chose a high-end configuration because I wanted the best of the best and expected a premium, top-tier experience right out of the box.Instead, I’ve barely been able to use it.Shortly after receiving it, I ran into an issue with the RGB backlit keyboard not functioning properly. I spent an entire day on IT support, physically sitting in front of my computer while a technician attempted to resolve the issue remotely. After hours of troubleshooting, there was still no fix. The end result was the system being completely wiped, leaving it essentially a blank slate.I’ve asked for either a repair or a replacement, and it’s now been about a week waiting for a clear answer on how this is going to be handled. Even though I’m a calm and reasonable person, it’s incredibly frustrating to invest in a high-end machine that’s supposed to represent the best quality available — and end up with something that doesn’t work.At this level, there shouldn’t be immediate issues that require an entire day of support with no resolution, followed by a wiped and unusable system. What’s even more disappointing is the delay and uncertainty afterward.I can’t even properly review the performance because I haven’t been able to use the laptop as intended. What started as genuine excitement has turned into complete frustration.
⭐☆☆☆☆ – Brand New Laptop, Already UnusableI purchased this gaming laptop from Dell extremely excited. I specifically chose a high-end configuration because I wanted the best of the best and expected a premium, top-tier experience right out of the box.Instead, I’ve barely been able to use it.Shortly after receiving it, I ran into an issue with the RGB backlit keyboard not functioning properly. I spent an entire day on IT support, physically sitting in front of my computer while a technician attempted to resolve the issue remotely. After hours of troubleshooting, there was still no fix. The end result was the system being completely wiped, leaving it essentially a blank slate.I’ve asked for either a repair or a replacement, and it’s now been about a week waiting for a clear answer on how this is going to be handled. Even though I’m a calm and reasonable person, it’s incredibly frustrating to invest in a high-end machine that’s supposed to represent the best quality available — and end up with something that doesn’t work.At this level, there shouldn’t be immediate issues that require an entire day of support with no resolution, followed by a wiped and unusable system. What’s even more disappointing is the delay and uncertainty afterward.I can’t even properly review the performance because I haven’t been able to use the laptop as intended. What started as genuine excitement has turned into complete frustration.
I payed 400 to dell support and have not received a call back. The employee took over my computer cleaned it out. Now it doesn't work. I can't reach a live person to talk to. Don't send them any moneyI got another computer from dell, this one won't start upUpdates loaded to 97 an quit downloading for 45 minutes.
I payed 400 to dell support and have not received a call back. The employee took over my computer cleaned it out. Now it doesn't work. I can't reach a live person to talk to. Don't send them any moneyI got another computer from dell, this one won't start upUpdates loaded to 97 an quit downloading for 45 minutes.
I payed 400 to dell support and have not received a call back. The employee took over my computer cleaned it out. Now it doesn't work. I can't reach a live person to talk to. Don't send them any moneyI got another computer from dell, this one won't start upUpdates loaded to 97 an quit downloading for 45 minutes.
If you need something for your laptops replacement, I extremely not recommend purchase from Dell Official website, the delivery is absolutely horrible and customer service replied fast but not helpful anyways. I placed my order on 5 Feb , today is 24 Feb, I am STILL waiting for new battery! I recap, I still have not received my parcel yet and they just keep saying on the final stage in process. WHAT A JOKE! I need to use my laptop and I still need using the old battery to damage my laptop as well! They can't cancel my order and keep saying BS to me. As I known, company can cancel the order even the parcel is in transit. I will not buy anymore or RECOMMEND everyone to get anything from DELL.
If you need something for your laptops replacement, I extremely not recommend purchase from Dell Official website, the delivery is absolutely horrible and customer service replied fast but not helpful anyways. I placed my order on 5 Feb , today is 24 Feb, I am STILL waiting for new battery! I recap, I still have not received my parcel yet and they just keep saying on the final stage in process. WHAT A JOKE! I need to use my laptop and I still need using the old battery to damage my laptop as well! They can't cancel my order and keep saying BS to me. As I known, company can cancel the order even the parcel is in transit. I will not buy anymore or RECOMMEND everyone to get anything from DELL.
If you need something for your laptops replacement, I extremely not recommend purchase from Dell Official website, the delivery is absolutely horrible and customer service replied fast but not helpful anyways. I placed my order on 5 Feb , today is 24 Feb, I am STILL waiting for new battery! I recap, I still have not received my parcel yet and they just keep saying on the final stage in process. WHAT A JOKE! I need to use my laptop and I still need using the old battery to damage my laptop as well! They can't cancel my order and keep saying BS to me. As I known, company can cancel the order even the parcel is in transit. I will not buy anymore or RECOMMEND everyone to get anything from DELL.
Purchased a alienware monitor for Christmas present didn't have it hooked up for a month, and a half before it died. Has several lines going in both directions up, and sideways. You can take your finger, and rub across, and lines will move with your finger. Do have a 3yr warranty called customer service they said no it's due to physical abuse when clearly their is no sign of abuse on this monitor no where. Asked if I could send it in so they could actually look at it, and they said no they'd offer a onetime 4% discount on another due one. Started reading goggle, and it states several people are having same issues with theirs same time I am. Goggle says Dells customer service is telling everyone that its physical abuse when clearly not, and goggle also states what I am going thru with Dells customer service being a nightmare to deal with. They've been unwilling to do anything after purchasing a brand new monitor with a 3yr warranty for 279.99 before taxes with it being less then 2 months old before crashing out. While knowing many consumers are having the exact same issues has I am. I asked to speak with a supervisor or manager, and was told they don't have speaking positions would not speak with me Alicia said with their customer service. I have multiple pictures of undamaged monitor in anyway at all along with all the information of when purchased, serial numbers, order ID numbers, and model number. One horrible company to deal with I will never purchase another product I would have never dreamed that their customer service was so horrible and products. I would give less than one star if possible. I file for Better Business Bureau and with the government waiting on response. Next I'll be disputing charges with the credit card company over sending defective products.
Purchased a alienware monitor for Christmas present didn't have it hooked up for a month, and a half before it died. Has several lines going in both directions up, and sideways. You can take your finger, and rub across, and lines will move with your finger. Do have a 3yr warranty called customer service they said no it's due to physical abuse when clearly their is no sign of abuse on this monitor no where. Asked if I could send it in so they could actually look at it, and they said no they'd offer a onetime 4% discount on another due one. Started reading goggle, and it states several people are having same issues with theirs same time I am. Goggle says Dells customer service is telling everyone that its physical abuse when clearly not, and goggle also states what I am going thru with Dells customer service being a nightmare to deal with. They've been unwilling to do anything after purchasing a brand new monitor with a 3yr warranty for 279.99 before taxes with it being less then 2 months old before crashing out. While knowing many consumers are having the exact same issues has I am. I asked to speak with a supervisor or manager, and was told they don't have speaking positions would not speak with me Alicia said with their customer service. I have multiple pictures of undamaged monitor in anyway at all along with all the information of when purchased, serial numbers, order ID numbers, and model number. One horrible company to deal with I will never purchase another product I would have never dreamed that their customer service was so horrible and products. I would give less than one star if possible. I file for Better Business Bureau and with the government waiting on response. Next I'll be disputing charges with the credit card company over sending defective products.
Purchased a alienware monitor for Christmas present didn't have it hooked up for a month, and a half before it died. Has several lines going in both directions up, and sideways. You can take your finger, and rub across, and lines will move with your finger. Do have a 3yr warranty called customer service they said no it's due to physical abuse when clearly their is no sign of abuse on this monitor no where. Asked if I could send it in so they could actually look at it, and they said no they'd offer a onetime 4% discount on another due one. Started reading goggle, and it states several people are having same issues with theirs same time I am. Goggle says Dells customer service is telling everyone that its physical abuse when clearly not, and goggle also states what I am going thru with Dells customer service being a nightmare to deal with. They've been unwilling to do anything after purchasing a brand new monitor with a 3yr warranty for 279.99 before taxes with it being less then 2 months old before crashing out. While knowing many consumers are having the exact same issues has I am. I asked to speak with a supervisor or manager, and was told they don't have speaking positions would not speak with me Alicia said with their customer service. I have multiple pictures of undamaged monitor in anyway at all along with all the information of when purchased, serial numbers, order ID numbers, and model number. One horrible company to deal with I will never purchase another product I would have never dreamed that their customer service was so horrible and products. I would give less than one star if possible. I file for Better Business Bureau and with the government waiting on response. Next I'll be disputing charges with the credit card company over sending defective products.
i love my dell chromebook
i love my dell chromebook