Asks permission to share my data with a…
Asks permission to share my data with a few hundred companies. Also had to pay my trial period and somehow deleting your account is impossible. It keeps giving useless errrors
pcdewolff
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Customer Reviews
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60 reviews
Spam app
Spam app, won't stop sending me random emails and impossible to delete account.
Joe Zhaoyuan Song
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Franchement excellente application…
Franchement excellente application incroyable facile à utiliser abonnement pas trop cher et très utile
Kyliann Douville
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Good app
Good app. Sound is great
Antoine H.
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Deezer c’est cool
Interface intuitive, application qui ne met pas en avant des ia et ne finance pas la guerre petit point négatif il est parfois difficile de trouver certains morceaux ou artistes de par le fait que spotify possède quasi l’entièreté du monopole du streaming musical
Une carotte fan de musique
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My experience of Deezer
Super app. The only problem I have is that sometimes musics diseapear like studio albums of Bob Seger and the silver bullet band. Or some are erased or replaces by other in playlists
Paul
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Cannot add songs play to queue or play…
Cannot add songs play to queue or play next when connected to chromecast. The queue feature does not compare with competitors. The automated playlist do not follow the music style but is maybe coded to play songs with same language and publishing date. If these features are not fixed, the product is not competitive.
Anssi
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Login, queue
0/5 stars, payed for a family subscription but not all members can join. I connected the mail to the account and the „connected“ email keeps receiving these „click here to select 5 artists blabla.“ but it doesnt work. The link doesnt work and the account has no access to the subscription I payed for. Its also annually so now I payed for stuff that I never received or will receive. Also inside the application the queue-feature to put something as your next song is horrible - takes way to long to always click on the side buttons and then select it. The spotify swipe feature e.g. Is 10x easier to use. Also why is it that you listen to the songs you put there in such a weird order, if Im listening to song 1 and put song 2 into the queue, and then after that song 3. I want to listen to song 1 first, then 2 cause I put it in the queue first, and then 3 - but the order on deezer is 1, 3, 2 which is really annoying for me personally
Milo Urbanek
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Not sonos compatibel
I have tried Deezer, but it is not in app compatible with Sonos. They Sault they are working on it(hello it is 2026)? Therefore when you have sonos, better use a different platform like Spotify.
Steve Fietjé
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Interface simple et efficace,bon son…
Interface simple et efficace,bon son hifi,et surtout j’adore l’equaliser indispensable quand on aime le bon son .
Michel
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Super !
Très bonne application
Theo
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I’ve tried other streaming platforms
I’ve tried other streaming platforms, but Deezer is by far the best. The Flow function is absolutely genius; it’s like it reads my mind and knows exactly what I want to hear!
David Herz
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Discriminatory and anti-artist. Avoid if you use modern tools.
Deezer is systematically suppressing independent musicians. I use sophisticated AI tools to translate my original piano progressions into full arrangements--a creative choice that allows me to achieve a scale that would otherwise require a massive budget.Despite my creative direction and authorship, Deezer flagged my music as "AI-generated," which excludes it from all algorithmic recommendations. They are effectively shadowbanning artists who use technology to level the playing field. Their policies are insulting and fail to distinguish between low-effort "slop" and genuine artist-led compositions. I am pulling all my music from the platform. If you use AI to enhance your workflow, Deezer does not want you there.
Tootsie
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SCAM, Intrasparent, rude unhelpful support
I used to be with Deezer for 3 years on a Deezer HiFi plan. No issues whatsoever. Apparently, Deezer HiFi plan was deprecated, so I was offered to move to Deezer Premium - I double checked with the guidelines, and it did mention explicitly that it does have HiFi/lossless quality. I did switch the plan, only to realise that lossless is gone (apparently, country limitations WHICH ARE NOT COMMUNICATED ANYHOW, NO INFO ON DEEZER.COM about that, THIS IS ONLY WHAT I'M TOLD BY SUPPORT). This offer was driven by Deezer, and it WAS NOT anyhow communicated to me in the process. Then I reached out to support, and the agent basically told me to get lost, "it's your fault, you haven't really upgraded" haha.That's not how you're doing business.And of course, one day after I paid for the whole freaking year, cancellation is non-refundable, because "you can use our useless service for the whole year now, since we tricked you into buying".
Oleksii
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Everything is nice
Everything is nice, but you have to pay before listening to any song at all
Fozao Ruth
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Worst App & Customer Service
Downloaded the app which wouldn’t work, cancelled & deleted straight away.Over a month later iv been Charged £11.99.Refuse to reply to me even though iv emailed & commented on numerous Facebook posts.
Mrs G
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Unbelievable!
In addition to the other 1 and 2 star reviews below, Deezer has been by far the worst platform I’ve ever dealt with. Support is terrible, money issues are constant, and it’s been an absolute waste of time trying to fix things. I should have listened to my friends — never again. Avoid Deezer if you value your time and sanity.
David
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Shockingly poor customer service.
Did not know I was subscribed to the service. Noticed the charge on my bank statement for a full years service. Contacted them to cancel and get a refund. They refuse to issue any refund of any kind, claiming I need to give them 48 hours notice before the subscription renewal. I could understand if this was for a month, but to charge a full year and be completely unrelenting is disgusting. Their customer service is appalling. Further to this, their customer service is useless. Every issue needs to be "escalated" and responses take hours / days. *Update*After an exhausting back and forth with their "customer service" I can confirm that they offer no support whatsoever. Simply polite emails telling you that they are not going to help you in any way. Throughout their continued refusal to help me, they offered no compromise in any way, shape, or form. It's actually funny, the "least" they could have done is say "well you can still use the service for the full subscription period" but. They didn't even say that. Simply varying forms of "no, you're wrong, we won't help". *Update 2*Raised a dispute with my payment provider. My case was settled in my favour. Money is returned. So in conclusion if you like being told to get lost in business speak, this is the place for you. If you want actual customer service. Try literally ANY other provider.
customer
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I am actually writing this review from…
I am actually writing this review from an artist's perspective. I recently worked with Deezer in claiming my artist's profile, and they promptly responded in 2 days, and I was able to complete my profile smoothly. Really like the website design and branding, high-quality audio playback too.
Daniel Wojnicki
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Genuinely Ageist Policies.
I was denied a student plan just because I'm older than 25.
Ordinary Anomaly Home Videos
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