First time ordering from custom wheels…
First time ordering from custom wheels offset easy ordering and fast delivery
Ronald Olsen
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Custom Offsets
4.350 reviews
Last reviewed: Mar 7, 2026Do you agree with Custom Offsets's TrustScore? Voice your opinion today and hear what 760 customers have already said.
www.customwheeloffset.comMember since Mar 2026
Custom Offsets is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.3 out of 5 stars. Last reviewed March 7, 2026.
Customer Reviews
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50 reviews
Great experience
Great experience, I work on the road, wife call and said my wheels and tires had been delivered. The kool part they put them in my back yard, under my car port. Thanks to the delivery person, good lookin out 👍🏾👍🏾👍🏾👍🏾
Leonard Henley
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Fast efficiency and great
Fast efficiency and great
Enrique M
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Best company to do business with…
Best company to do business with online,usually have everything. They ship fast and the customer service is top notch if there’s an issue or just have questions.
Randy Dover
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The ease of buying the wheels and…
The ease of buying the wheels and expedited shipping. and the product was in great shape upon arrival.We will consider purchasing in the future.Thank you.
Candy Apple Custom III
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I ordered 4 tires
I ordered 4 tires. The tires were coming from 3 different places. I received 1 tire the first shipment on 2/23/26 a picture was taken. On 2/26/26 I received 2 more tires. The problem is the FedEx man place the tire from the first shipment on top of the 2 tires in the second shipment and took a picture. The tire from the first shipment was on the porch. It had been delivered 3 days prior, it was my property and had nothing to do with the second shipment. So why did he touch my property, pick up my property that had nothing to do with him and place it on top of the 2 tires he delivered that day? You think, what differs it make? It make a lot of difference because form the pictures it looks like I received 4 tires, but it’s clear in the shipping details only 3 total came in a period of 3 days. 1 in the first shipment and 2 in the second shipment. So the shipper Custom Offsets is holding my fourth tire until FedEx does an investigation? What the hell? You know good and well you have my fourth tire. Ship it out!! That’s good customer service. I shouldn’t have to wait because the company you hired don’t know how to properly deliver and take pictures. And apparently they don’t know how to keep their hands off other peoples property.
Robin Goodwin
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I received 7 packages and 5 packages…
I received 7 packages and 5 packages where broke open not sure if I’m missing anything taking it to 4wheel parts for the install
Robert Whetstone
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Great pricing and followed up with…
Great pricing and followed up with efficient shipping , VERY pleased and will certainly order more. Great experience
Steve Boukus
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Wheel and Tire Package Review
Experience was almost 5 star worthy! The purchase process of my wheels was super simple, they arrived ahead of time and the delivery man was very helpful and kind. The only issue I had was the wheel weights mounted on the wheels to balance were a cheaper type of wheel weights that have a higher profile compared to most other weights, this caused the weights to rub on my calipers since I order 16" rims. I had a tire shop rebalance with a lower profile weight so not the end of the world. This is something to keep in mind when ordering wheels that will have a tight fit to your braking system.
Alexis Lemus
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Don’t walk run to a local shop! Avoid here.
Ordered a set of wheels and tires that was mounted with tpms sensors in December (it’s now February). I got the wheels and tires on and had a bad wobble. Took to a tire shop to see if they needed rebalancing. They tried to balance and said 3 of the tires were no good. You could see it had a bad hop to them and custom offsets still shipped them like that. If I could see and 3 techs seen custom should have seen no matter what their machine said. I reached out they did refund only the tpms and sent 3 tires. Took those 3 and 1 of the tires were worse than what they shipped them with and shop took back off. I have literally been to the shop 5 yes FIVEEEEE times to try and fix this and have spent around an extra $4-500 mounted and balancing their crap. This last one they wanted me to ship it back before I got another. This is the short version and not even everything I’ve dealt with dealing with them. So my take is take your money to someone local where if you have issues it can actually be taken care of. They will also ask and ask to remove any negative reviews. This is my second time posting one. I told them keep their crappy tires I’ll just get news ones locally. Stay away from them.
Dominick “Juice” Swain
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I was in a bind
I was in a bind (FedEx lost my shipment from a competitor wheel shop) while trying to keep a stalled project going. The sales rep Nickson was able to locate a rim that was no longer being produced and got it to me quickly. He was very knowledgeable about another rim concern regarding offset etc and helped me nail down a style of rim I needed for my truck. This guy is a rockstar and I will definately conside using Custom Offsets again.
Eric
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Great wheels and tires!
Overall a fantastic experience. I got tires and wheels for my truck and they came in on time and already mounted and balanced. Perfect fit and perfect look. I highly recommend Custom Offset.
Liz
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Great experience
Great experience
Kathy
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Best customer service you will find
Best customer service you will find. I will buy all of my wheels and tires from custom offsets.
Greg Vogrin
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First Time Experience
This was my first time ordering with Custom Offsets. It was a great experience and my order even came in ahead of schedule which was fantastic. So impressed with the quality of the products, the packaging, and the overall experience.
Colton Burd DaBurd
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Was exactly what I wanted faster than…
Was exactly what I wanted faster than expected by a day where I live that’s rare will definitely get tires next
Dani Holbrook
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Great company will do business with…
Great company will do business with again
Kelly Kelly
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Fast delivery and it was exactly the…
Fast delivery and it was exactly the rim i needed. Thanks🤟🏾
Jeffrey Johnson
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One center cap is missing and on one…
One center cap is missing and on one wheel the center cap screw holes was drilled out to a much bigger size then the others. Really hoping to get the last center cap soon cause it dont look good without it
Bo Shive
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Excellent experience!
Excellent selection of products, fair pricing, and super-quick shipping. Packaging was very protective, and items arrived as expected and advertised. Excellent experience.
Clifford Barnes
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Cite this page
According to TrustPlane, Custom Offsets has a 4.3/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/www-customwheeloffset-com