Cloudflare is simply amazing! It is a service I have truly fallen in love with. The speed, reliability, and protection it offers are absolutely top-notch. Cloudflare is my love and I cannot imagine the internet without it. I highly recommend it to everyone!
Communicated with me until their software damage to my site was too 'difficult' for their badly written answer manuals that they used instead thinking.Very bad programming of their modules, so images and presentation CSS not showing.Customer iInstruction pages poorly constructed, and clearly not checked or tested, so unusable. Website rambling and bloated, so difficult to find appropriate pages and help.
it seems half the Internet goes down every few months because of this company.
I attempted to use Cloudflare during a DNS migration and found the experience extremely frustrating from a support perspective.While the tools are powerful, the lack of accessible technical assistance on entry-level plans makes it very difficult to resolve problems when onboarding does not go as expected. When a configuration issue prevents a domain from functioning, documentation alone is not a substitute for real support.For organisations without in-house DNS expertise, this creates significant risk. A service that sits at the centre of your infrastructure must be backed by responsive help when things don’t work first time.In my case, the absence of timely guidance led me to abandon the setup and move to a provider offering direct human support.This is a platform best suited to teams who already have deep technical knowledge and do not rely on vendor assistance.
This is mainly a platform for spammers and fraudsters. They do nothing to control illegal activity on their platform. I would advise not hosting a legitimate site on Cloudflare. Just being associated with it will significantly increase your odds of being labeled as a spammer by Gmail and other legitimate email platforms. A good example is their phishing reporting site. The fields don't provide a way to actually report abuse by the sites hosted on their platform.
Improves site speed and adds strong security.
Fandom's server platform gets ruined by Cloudflare.
Yahoo, Amazon, AWS, Cloudflare, Google... all complicit and friends of scammers and criminals... Yahoo Mail hasn't filtered phishing spam for two years now. I receive one to five emails a day in my inbox, emails trying to scam me, steal my data, including identity and banking information, etc., via fake websites and emails mimicking my country's social security system. There are fake traffic fines, fake toll bills, fake insurance policies, fake electricity, water, and telecom bills, fake subscription cancellations and payments, fake refunds, fake undelivered packages, and it goes on and on. I've reported it repeatedly to Yahoo, AWS, and Cloudflare, who claim to be taking it into account, but nothing has been done for years, and spam continues to flood my inbox. It's never even filtered by Yahoo Mail's spam filter, which is practically useless, especially spam from AWS and Cloudflare. Nobody cares, not even Spamcop or the authorities in my country, who are complicit in crime in general, given their slow and ineffective justice system. And what's worse, I'm also inundated with spam calls (illegal solicitation and fake numbers, including spoofing). I'm fed up. I've turned the issue over and over in my mind, but we're constantly told and pressured to change our email address, phone number, social media accounts, bank account, etc., and even change our identity, just like physically moving if we have problems with neighbors, spam, scams, or insecurity... What a wonderful society we have these days! Back in the past, we had humanity, an effective justice system, human moderation... but that was before the internet, or even at the very beginning of the internet. Now, that's all over, the peace and quiet, and it's open season for thuggery and complete impunity. What a shame! Tech has a bright future ahead, especially the GAFAM companies, who can do whatever they want with impunity, like gods, imposing their will on everyone who can never defend themselves, not even a sovereign nation. Nobody cares anymore. Oh well.
Useles, unrecognizable humans when are login on Xbox platform. Hope, this market will be better with new company. Not good luck.
horrible. just horrible.
Good verification technology that keeps websites secure. It´s fast, transparent and easy to use. Technical support has improved the technology in my view, works more accurately and faster. I fully respect the experiences of other users. Have a nice day.
Constantly blocked from accessing everyday websites that use Cloudflare's Captcha. If you're a website owner please don't use this - the worst thing to happen to the internet.
Charged me without me even know or using any of their services! I have no idea how this happened but when I asked for refund they didnt do anything just said it is what it is . SCAM COMPANY
Cloudflare slows down everything it sucks
Our paid Cloudflare account email is tied to a suspended domain, and we no longer have access to that mailbox.The account recovery flow requires an emailed verification token that we cannot receive. We need the account email changed to a reachable addressto regain access to a paid Cloudflare account. No one replys to subitted tickets to help, no one answers the phone, no one communicates back at support. The chat bot has loaded answers that don't help with a resolution. This is a paid Cloudflare account.We are requesting a manual email change on the account so we can regain access to the paid account you locked us out of.
Thieves. They charged me for another year of a pro plan (without warning, shitty business practice as it is). I immediately downgraded.I wouldn’t dare to expect a refund from a company like this, I’ve learnt not to. So obviously that didn’t happen.But not only that, they removed all the features I had just paid a year for.Customer service sent an AI reply.Pure theft.
Avoid cloudflare. Period.Their subscription system is broken. You wanto upgrade to pro, you have to open a ticket and follow up and wait for weeks for techincal team to fix it, so you can finally upgrade your subcription.But then it broke my website so I cancelled the subscription.But this time the cancellation does not take effect (although manually done by the customer support). and they charge me the next month.Then I have open a ticket and follow up AGAIN!But then you get a stupid reply from a bot and no human support. Then you have to open another ticket. Drag. Drag. Drag!I don't know how many times I will have to open this ticket again?!?!You are charging me for a service I already cancelled. Its sickening to deal with you.
Out of all the registrars I've tried, Cloudflare is honestly unbeatable. No markup, no scammy tactics, no hidden fees - wholesale price. Love it
# Cloudflare's "Cancellation" System is a Joke - 35+ Days, Multiple Charges, Still Can't Cancel**TL;DR:** Cancelled all Cloudflare subscriptions on December 25th, 2025. Got charged anyway on December 27th AND January 27th. Their support says "engineers cancelled all subscriptions" but the billing page STILL shows an active $240/year subscription that I literally CANNOT edit or remove (the Edit button does nothing). Over a month later, still fighting this.---## The Timeline of Absurdity**December 25, 2025:** I cancel ALL my subscriptions through the Cloudflare dashboard. Everything. Done. Or so I thought.**December 27, 2025:** I get charged $10 for "Advanced Certificate Manager" - a service I JUST cancelled 2 days ago. I open a support ticket demanding:- Full refund- Explanation of why a cancelled service was charged- All payment methods permanently deleted**December 31, 2025:** Support responds saying it's a "system-side issue" and they've "escalated to engineering." They also mention response times might be slow due to holidays. Fair enough, I guess.**January 27, 2026:** I GET CHARGED AGAIN. Same subscription. At this point I've been waiting a MONTH.**January 29, 2026:** Support claims "Our engineers have cancelled all active subscriptions on the account."**January 31, 2026 (Today):** I check my billing page. THERE'S STILL AN ACTIVE SUBSCRIPTION showing $240.00/yr with a renewal date of June 8, 2026. The "Edit" button? **Doesn't work. Nothing happens when you click it.**---## What I've Learned1. **Cloudflare's cancellation system doesn't actually cancel billing** - They might stop your services, but the billing keeps rolling.2. **The UI is deliberately broken** - You literally CANNOT click "Edit" on subscriptions to remove them. It's not a bug, it's a feature (for them).3. **Support plays the "escalated to engineering" card** - Classic stalling tactic while they keep charging your card.4. **They ignore requests for legal contact information** - I've asked multiple times for their legal representative's contact details. Radio silence.---## My Response to Their Latest "We cancelled everything" Email> "No, you did not cancel all active subscriptions in my account! Can you see how that subscription is still active? I want that permanently removed."> > "You will have to remove my payment method, and permanently delete my account and make sure all subscriptions are canceled!"---## What's Next- Filing complaint with ANPC (Romania's consumer protection agency)- Filing EU consumer protection complaint - Contacting legal representation- Documenting EVERYTHING for potential legal action---## The Real QuestionHow is a company this big allowed to have billing systems this broken? Or is it "broken" by design? 🤔When you can't cancel a subscription because the Edit button literally doesn't respond to clicks, that's not a bug - that's a dark pattern.---**Has anyone else experienced this with Cloudflare?** I'd love to hear your stories. Maybe we can compile enough cases for a class action.**EDIT:** I have the full 5-page support ticket transcript as evidence. Names/emails redacted for privacy but happy to share with anyone who needs it for similar cases.---*Posted from someone who's been in tech for 30 years and has never seen billing this bad.*
Horrible, horrible site to get your domain. They send me emails saying my domain is about to expire and then make it IMPOSSIBLE to renew it. Its frustrating and infuriating even. I have opened ticket to ask for help NOBODY EVER ANSWERS. trying to open a new ticket they say I have already a ticket open. No kidding, eh! Do not get your domain on this horrible place. Now mine is scheduled for deletion and there is nothing I can do about it. Just watch it disappear. What a nightmare. Stay away from this place!
