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Carpet One By Henry is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.8 out of 5 stars. Last reviewed November 10, 2025.
Carpet One by Henry helped me choose the perfect flooring for my home and guided me through the installation with care and professionalism. From the moment I visited the showroom to the final installation, everything went smoothly and the staff was friendly and knowledgeable. The finished floors look beautiful and I am very happy with the results. I would confidently recommend them to anyone looking for quality flooring.
I've just received my order of 5 carpets. So easy to install and quality is good.
If I could leave less than a star, I would. Laurie Newcomb wanted to expand her role and design my project. I had already gone with another designer. She measured my tile needs incorrect and now won't take back what she ordered in error and wants me to pay 1/2 the cost of my original order. She dropped off unordered grout and sealant that was NOT ORDERED and not what I wanted with the design aesthetic. I would go with anyone other than this group. Unprofessional. Incompetent.
Carpet One by Henry has been getting my business since they carpeted our custom built home in 1984. I always go back to them for my carpet needs as they have such great carpet selections and service. I’m working with Travis at the present and he couldn’t be nicer.
Travis is the absolute best! We’ve now bought three rugs with his help. They only place to get high quality, custom wool rugs at great prices. The delivery and installation was smooth and fast. We will never buy rugs anywhere else!!!!
Our experience with our floor installation was very positive and professional.
Great customer service and workmanship. We have truly enjoyed working with Carpet One By Henry. Everyone who worked with us was very professional and friendly.
Awesome people to work with! They have a great selection of carpets and their installers are polite, professional and above all, tidy!
Capet One by Henry has employees who are helpful, efficient, do excellent work and have great customer service. The installers worked hard and did a great job! I am pleased with the product, staff and installation. I will definitely do business with them again.
Very good business to work with. Lots of carpet choices. I bought carpet at a very competitive sale price and am very pleased with it. Very strong warranty. Installation mgr came out to check measurements and to determine best placement of seams. Kept in touch up to installation day. Pricing is clear, with pricing for carpet, pad and installation separate. No free installation gimmicks. The install was done very well and the carpet looks great.
From selection to price to installation, I was really happy with the service. I would definitely use again.
Matt was great, installation was professional and thorough. Highly recommended!
Very pleased with product I purchased and the installers did a great job. The job was completed in less time than estimated. Overall experience was great and will definitely purchase from you in the future
As a designer I can always trust the quality and service! Have used This company for over 20 years!!
Great job with install!
Our experience and transactions were 100% remote. I worked with my local Chesapeake, VA franchise and then reached out to the Greensboro location. They understood I had a quick turnaround to replace upstairs carpet in our new home. Tracey Childs made it happen! She measured within 24 hours and sent options to fit our budget including video, pix, and product details. Her knowledge of inventory and shipping were spot on! Installers prompt and courteous.
Excellent workmanship with wood floor installation. Arrived on time, practically worked none stop entire day, and cleaned area each day after finished for the day. Highly recommend! Very pleased with our wood floor!
Carpets by Henry did a fantastic job in replacing carpets in 4 of our offices. Work was done timely and done very well.
Excellent service, pricing, and selection!
Installer encountered water damage when tile was removed. He referred us to a carpenter who accessed the damage and repairs needed, in a timely manner. Although we were without a Master Bath for more than a month I am pleased with completed project.
According to TrustPlane, Carpet One By Henry has a 4.8/5 rating based on 50 verified reviews as of March 2026. Source: trustplane.app/company/www-carpetonebyhenry-com
