Henry our driver was polite and…
Henry our driver was polite and extremely respectful. He was always on time and accessible. I would definitely request Henry to be our driver for future endeavers!
Joseph Carter
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BusBank
4.950 reviews
Last reviewed: Feb 24, 2026Do you agree with BusBank's TrustScore? Voice your opinion today and hear what 732 customers have already said.
www.busbank.comMember since Mar 2026
BusBank is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.9 out of 5 stars. Last reviewed February 24, 2026.
Customer Reviews
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50 reviews
Great Service! Thank you Kayla!
Kayla was amazing to work with. From the start of the process through the end, everything was seamless and smooth. Kayla was very quick to respond and also made every attempt to ensure that any adjustments we made were captured and handled accordingly. We had three different legs of transportation needs all at different times. Everything was a breeze. We had a group of about 25 the private bus and service was part of the huge success of our work event. I would highly recommend Corporate Shuttle and Kayla and will definitely book with them again!
Greg
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Drivers were on-time and very…
Drivers were on-time and very communicative through the process. Would def use again!
Casey DeSantis
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5 stars!
If you have an event and you need transportation services, I would highly recommend BusBank! The drivers were so lovely to work with and were extremely responsive and Kayla was a joy to coordinate with. The drivers were extremely flexible when our event end time changed and they showed up exactly when we needed. I couldn't be happier.
Kaycee
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Easy to book, safe, professional!
Easy to book, great communication pre-event and on site. Made it seamless even as we had to navigate an adjustment since our pickup road was too narrow! Excellent driver, very professional and safe.
Laura Grandi-Hill
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Excellent communication and support…
Excellent communication and support throughout the process. Contact was personal and cordial.
Becky
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Super contracting, logistics and day-of experience
Contracting and logistics were easy, fast responses to any questions. Top notch service all the way through the process and day-of event. Excellent driver. Could not have been a better experience! Thank you.
Patsy Root
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Great Service
My group and I used BUSBANK's service on our trip to Pittsburgh and were very pleased with the excellent service and the friendliness of their sales staff and drivers.
Jose De Jesus
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BusBank is comprehensive
BusBank is comprehensive, clear, and clean. They are so incredibly accommodating and friendly, I felt so assisted through the entire booking experience and had to leave a review to sing their praises. BusBank all the way!
delaney puthuff
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We had a wonderful experience with the…
We had a wonderful experience with the customer service and our driver for our company outing! Will use again!
Ali Noel
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Very easy to book
Very easy to book and had constant communication via text to ensure I had all the details and updates.The driver was safe and amicable. Great experience in general!Christina
Christina
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Fast and cheap!
Fast and cheap!
Debn
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A day around Toronto
Kayla Dorrans was an amazing help during the whole reservation process and was able to guide us well, as it was our first time using charter services. We exchanged many emails and she even makes sure to book a call with you and go over any of your questions/concerns. The day of, the mini-bus was exactly what we were expecting and the driver was very professional throughout the whole day. I would 100% reccomend using BusBank.
Siwar
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Seamless Experience
We had a great experience with this charter service! The response time for our quote was very quick, and our account executive, Josh Kittle, provided excellent communication and support throughout the process. The booking platform was easy to use, and the pricing was reasonable. Our bus was clean, well-maintained, and our driver was professional and courteous. Everything went smoothly from start to finish — we’ll definitely book with them again!
Erin Stokoe
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My client used BusBank for the wedding…
My client used BusBank for their wedding and they were great! The driver was very communicative with me throughout the night and he was right on time with his arrivals. I would recommend them!
Lacey Z.
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Amazing Customer Service!
Amazing Customer Service!Tom is the best and a life saver! Would highly recommend working with him on your next charter.
Kristen Bouchard
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I use BusBank for all our group events!
I use BusBank for all our group events. Their buses are always top-notch! Their bus drivers are always very friendly and accommodating towards our group. They are also very communicative on-site regarding their location, which makes it helpful if they aren't able to stage at the place we agreed upon. Finally, Desmond, our driver on this trip, was AMAZING!! He called when he arrived and waited until I gave him the final sendoff. I highly recommend using BusBank for all your events. We've used them several times now, the past two years, and I've never been disappointed. DO IT, you won't be let down, I promise you. :)
Tara B.
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BusBank
BusBank, you have gained a returning customer in the future. Thank you for such a seamless process from beginning to end. Special shoutout to Kayla, thank you for your support during this process. You made everything super easy. Thank you!
Monique Tyson
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Request Kimberly Lindsey to work with…
Request Kimberly Lindsey to work with on your bus / shuttle needs.She is an industry expert, excellent communicator, offered fair pricing, and provided great service throughout the process.You may find a slightly cheaper rental option, but if you want confidence the job will get done right, go with Kimberly.Phone: 312.476.6195
Kyle
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Van ride to Albany
Timely pick up and drop. Clean, comfortable van. Felt safe during the ride.
Anshuman
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Cite this page
According to TrustPlane, BusBank has a 4.9/5 rating based on 50 verified reviews as of March 2026. Source: trustplane.app/company/www-busbank-com