I’m extremely disappointed with…
I’m extremely disappointed with Bumble’s billing practices. I canceled my subscription before the renewal date, yet I was still charged. When I reached out to customer support, they refused to issue a refund and simply referred me back to their terms and conditions.The cancellation process is not as clear as it should be, and being charged after canceling feels very misleading and unfair. Deleting the app doesn’t stop billing, and there’s little transparency about how and when cancellations actually take effect.I would strongly advise others to double-check their subscription status and monitor their bank statements closely. This experience has left me frustrated and feeling like customer satisfaction is not a priority.
Jm
Free version pointless, can't connect or match with anyone
Pointless - you can't contact or match with anyone, or even see who liked you on the free version. You literally can't do anything. I have elected the app. Shame as good idea bit it was sold to me as a free service.
Clarkenic
I feel the same as many others do here
I feel the same as many others do here. I’ve paid to see two profiles that I had the ability to preview on several occasions. The persons previewed were nowhere to be found. I chatted to an AI bot who took my complaint and the next day I received an email that due to Bumble’s policy, I was eligible for a refund. I was assured the refund was processed on their end and would take up to 14 business days to receive. After the timeframe passed with no refund, I reached out. They will not respond to my inquiry. I was then shown the same profiles again in preview. This is a bait and switch. Money wasted. Bumble is a terrible customer service experience.
Angela Barwin
It’s a junk service
It’s a junk service. I have been on and off for more than a decade and it is absolutely the same 100 ladies on it now as it was then. There a lot of fake matches that reply with the same 3 lines before never saying a word again. The prices have become absolutely, pathetically expensive and the owner has clearly become 100% out of touch with the real world. The free version isn’t worth the space that it takes up on your phone. Oh and you’ll swipe for a few minutes and then you are blocked from swiping again for I believe 24 hours unless you want to pay out the wazoo. They don’t care one bit about matching people and are entirely in it to take your money and that’s a fact. They’ll also delete the pictures of you and your dog or you and your motorscooter, motorfloater, or ATV, but they’ll let the ladies post those pics all day. It’s just a stupid waste of time. Oh and it’s 90% liberal.
Anthony
they charge your card for subscription…
they charge your card for subscription without notifying yo ufirst about upcoming payment, and after payment is done -- they don't even send you recipet - so I just found out looking on my credit card statement ! This is a pure SCAM !!
Anonymous
Give no start at all I will total rip off not designed to find someone at all
If I can give Noor to I will it’s a rip off don’t spend your time on this website. Don’t even subscribe because it’s just not worth it. They take your money and they specifically made for you not to find a date or someone if you match with somebody they disappear you can’t even send them a text
Hoci
No customer service for premium subscribers
I’m a premium subscriber. The functionality on my account is not working properly. I requested support, escalated and received the same rubbish automated response by email twice. This service is really poor and I do not recommend. I will switch to Hinge.
LOUISE
Takes your money and doesn't show your…
Takes your money and doesn't show your profile
Ben Heslop
Waste of time
Matches appear and then vanish, chats expire fast, and a lot of profiles look inactive. You spend time swiping and rarely get real conversations.
Dale
Discrminative shadow-ban
Created the account, immediately received an error message. Not one profile to see, and it just said come back later or you're all caught up.Contacted customer service, who only replies every 2 days. They are gaslighting and claiming it's normal
VN
I am very happy with the experience I…
I am very happy with the experience I got from Bumble. It was very easy to find a partner who fits my character due to new features they have implemented.We are already one year together.
Gergana Vasileva
Such a waste of time and money
Such a waste of time and money. I get a lot of black women who live in longos and people who live 200kms away when you pay it doesn't get any better. There are a lot of fake accounts, No shows,and scammers as well as solicitors. Don't waste your time this site is shit and has gone downhill in the last few years
CRAIG CULL
Absolutely joke of a site
Absolutely joke of a site. Every time I try to verify my account it comes back saying they didn't accept my picture. It's the same face as my profile pictures. Don't know what else I can do. Stupid waste of time of a site. I had 1 match and she sent a couple of messages then ghost me. It's just a joke of a site. Don't waste your time!😡
Lainy
The iPhone app never works
After subscribing to a premium account nothing worked on thecapp. i sent multiple requests for help but got back canned responses that didn't address my problem.
Uppereast
Bumble kept sending me matches that were too far away from my home town. that…
Bumble kept sending me matches that were 100-150 miles north of my location even with my dating preferences set at 25 miles max. I live in SW Washington and received very few selections from Portland, OR and surrounding areas closer to my location. I only joined for 1 month and not even 1/2 way into my paid subscription I was out of matches. Very few matches at all now. Dissapointed!
Elle Kelly
Paid Garbage
Paid GarbageA total con app where you have to pay just to see those who have ‘liked’. Moreover, if you have ‘liked’ someone, that person then disappears for ever, never to be seen again - of course, if they haven’t paid for the app, they won’t even see who’s liked them either!No wonder the reviews here reflect a low score; Bumble is just another useless dating app that is only designed to make the developer money, rather than actually connecting people.
James Walker
I am from Iran
I am from Iran. Although I have had both good and bad experiences with this app, the last time—without notifying me so that I could at least delete my own profile—you stole my profile along with my photos, comments, and the people I was chatting with. I stress again: without prior notice. This goes against human rights and is unworthy of a reputable company like Bumble.And that a public apology be issued on your official Instagram page to the Iranian users of this app.
Aron
What a joke of a company..all greedy…
What a joke of a company..all greedy and run by a huge collection of incompetent morons
fku gugle
Abusive toxic customer service
Horrible customer service. After nearly one year, they have blocked my account. I contacted them to see what was going on and why. They said the could not change their decision and won’t tell me why either. They are treating me like a criminal for no reason. This is toxic and very abusive.
Eternity World
I've pressed the like button 250 times…
I've pressed the like button 250 times and never got any response with a paid subscription,one time from 5 states away when I first subscribed, Im clean,handsome and dress nice,,polite and now they stole my money ,who's responsible
Jim
