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Berberhandicraft

4.125 reviews
Last reviewed: Mar 1, 2026

Do you agree with Berberhandicraft's TrustScore? Voice your opinion today and hear what 26 customers have already said.

www.berberhandicraft.comMember since Mar 2026

Berberhandicraft is an online company. Based on 25 reviews on TrustPlane, it has an average rating of 4.1 out of 5 stars. Last reviewed March 1, 2026.

Customer Reviews

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25 reviews

In lovee !!

As someone who values craftsmanship and tradition, this Berber rug truly spoke to me. You can feel the story in it, the patience and heritage woven into every detail. It feels meaningful, not just decorative.The wool is thick and grounding, and the design brings warmth and balance to the room. I loved being able to see a mockup before purchasing, it made the whole process feel thoughtful.Shipping was fast, the rug arrived beautifully packaged, and the experience from start to finish felt genuine. This is more than a rug, it has real presence. Thank you Berber Handicraft :D

Mahraz Maroua
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I couldn’t be happier with my new rug

I couldn’t be happier with my new rug. The Moroccan craftsmanship is absolutely beautiful, you can truly feel the care and attention in every detail. The materials are soft, natural, and what I love most is that it doesn’t feel mass-produced. It feels special, almost like a keepsake you’ll want to save forever. The stitching is clean, the finishing is flawless, and the quality is far beyond what I expected.It also arrived carefully packaged, which made the whole experience even more thoughtful.If you’re looking for something meaningful, handmade, and made with love, this is it. I will definitely order again from Berber Handicraft ❤️

Iqbal Sabri
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I’m so in love with my new rug

I’m so in love with my new rug, it’s so comfortable which is very cozy underfoot. The color are nice and vibrant which is exactly what I was looking for. And a lovely mockup was provided by Sofian before completing our order, thank you so much Berber Handicraft ❤️

Nada Lamhari
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Rug ordered from Berber Handicraft…

The rug ordered from Berber Handicraft is gorgeous, very well made with a luscious thick pile. I love the pattern and colour, they look just like they did on their website. The rug took a little longer to arrive than I was initially told, but Sofian answered my emails very quickly and kept me informed about what was going on.Would definitely recommend buying one of Berber Handicrafts beautiful rugs, it looks wonderful in our living room and has made it super cosy!

Lara
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Great rug

Great rug! Really jazzes up our room and is comfortable/cushiony to walk on. Worth the wait.

Alessandra Gotbaum
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5 stars definitely

This gave my rental a cozy upgrade. No weird odor out of the packaging. Feels like something I’d expect to cost more Clear tracking, careful packaging, and the rug looks great in natural light I’d recommend Berberhandicraft to friends.

Alex White
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I’m honestly so happy with this rug

I’m honestly so happy with this rug! It completely changed the look of my living room and makes it feel so cozy and warm. The texture is soft, and the colors match my furniture perfectly. It arrived fast and was packed nicely. Every time I walk in, it just makes the space feel more “me.” Definitely one of my favorite buys lately!

Richard Mark
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The wait was so worth it

Last Update: We received the rug and we are elated!! OMG, it is unbelievably beautiful. We are so happy. So in the end, it was so worth the wait. You will likely wait longer than the website states, but it is so worth it!- - - - - - - I am removing an awful review saying how I thought these guys were scammers, to happily say that my rug has been shipped. I have waited for this news for 10 weeks, with very little response to my emails. But I now understand that this is a very young business with some growing pains. From the sweet emails I got after I posted the first awful trust pilot review, I trust that they will improve. I wish them all the best.

Heidi Chisholm
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Happy with my rug thanks!!

I honestly bought this on a whim during a late night scroll and I’m SO GLAD I did. The rug is exactly my style and feels so nice under my feet. No regrets, 10/10.

Laura Paul
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Thanks Guys !

So I almost never leave reviews for stuff, but honestly, this deserved it Customer service was quick to get back to me when I emailed with questions, which was great. And the rug itself? Way better in person than the pictures showed I'm seriously impressed. Definitely deserves five stars.

Madison Clark
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Very Happy !!

Got this as a gift for my parents they won’t stop talking about it lol. Apparently my dad just sits and stares at it in the evenings. Big hit, thanks so much!

Chloe Oconnor
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This rug is amazing

This rug is amazing, seriously worth it. Looks even nicer than the pics, super soft and feels high-quality. Already thinking about getting another one soon. Highly recommend Berber Handicraft!

Lisa Mandalon
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Warning!!

I have emailed you several times and tried to complain about this carpet. I bought a large carpet and paid a lot of money. The carpet is such poor quality and absolutely does not look like the pictures. the company is deceiving its customers. Now they are not responding and I am standing here with a terrible carpet that I absolutely do not want. I want a new carpet, like the pictures or all my money back. Please warn others. Do not buy here!!

Mollie Wesen
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Love it

The texture is soft, kinda feels like a cloud underfoot. Happy with my purchase.

Linda Johnson
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Thanks Berberhandicraft!!

Rug is as pretty as the pics, even nicer. Added such a cozy feel in our house, kids love it. Thanks y’all!

Roberta Johnson
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Can't even explain how gorgeous this…

Can't even explain how gorgeous this rug is I'm obsessed! Quality's amazing, shipping was quick, and customer support was super nice Definitely five stars!

Olivia Baker
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NOT A SCAM!!!

This is a message to everyone worrying that this company is a scam. The owner explained to me that there are many changes happening in the company, as well as a high increase in orders that they are working very hard to manage. He has been very transparent with me during this process, and I would like everyone who is concerned to know that you WILL receive your rug and this is not a scam!!! He may not be able to respond to everyone right now, so I hope you see this message so you know what's going on. Please give the owner the benefit of the doubt and have trust in him. They are not ignoring you, they just have a lot to manage right now. These rugs do take a long time to produce, so we have to be aware of that. This quality of rug for the price will not be found anywhere else, so I don't mind waiting a bit longer!

Sophia Katkov
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I ordered the rug almost a month ago

The last update. The rug has been received. The quality isn’t the highest, but it’s acceptable.An update. After posting the review, I received an email with the tracking number. Now I’m waiting for the rug to arrive. I hope it will be as I ordered, and if everything goes well, I will update my review with a higher rating. I ordered the rug almost a month ago. When I placed the order, the staff responded within minutes. However, after waiting for nearly a month with no update, I reached out to ask about the shipping. Just like many others have mentioned in their Trustpilot reviews, there has been no response — not via chat, Facebook, or email. At this point, it feels like a scam. I recommend avoiding this company.

Julia Pilv
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They will not respond to emails

I ordered 3 1/2 weeks ago, so I am still inside their stated delivery window. But it’s said “Preparing for Shipment” for two weeks. To me that indicates it’s supposedly being shipped. But they will not provide tracking information. They don’t respond to emails *at all*. It’s starting to feel like a scam. I don’t mind waiting, but the lack of response has me very suspicious. I ordered another Berber rug from a different site at the same time, and it arrived 10 days ago.

Laurie Blackburn
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Stay away

Update to my previous comment: After I reported this comment on trustpilot they eventually sent my item. Not good quality at all and I am pretty sure I only received it because I commented here. Anyway, the website was not working for checking delivery status and no one ever replied to email inquiries. They have a website chat function that also didn't work properly. My earlier comment (after waiting maybe 2 months for my delivery and having 0 responses to any emails or other means of contact): Seems to be a scam site, item not delivered and no responses to emails following up on the item.

Lauren Meredith
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Cite this page

According to TrustPlane, Berberhandicraft has a 4.1/5 rating based on 25 verified reviews as of April 2026. Source: trustplane.app/company/www-berberhandicraft-com