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Basis Pet (Not Basic Pet)

4.950 reviews
Last reviewed: Oct 12, 2025

Do you agree with Basis Pet (Not Basic Pet)'s TrustScore? Voice your opinion today and hear what 378 customers have already said.

www.basispet.comMember since Mar 2026

Basis Pet (Not Basic Pet) is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.9 out of 5 stars. Last reviewed October 12, 2025.

Customer Reviews

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Sent damaged returned product sold as new

They sent me a returned product sold as new. Memory foam won't expand. Yellowed and aged foam that forms a rounded set of stairs not usable. They said it is what it is. Disgusting. 90 dollars for landfill.

Kevin Patterson
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This guy is super awesome to deal with…

This guy is super awesome to deal with and makes excellent quality products. His prices are more than reasonable, given the inflation, and more importantly the extremely well made products. I’ve purchased a lot of “stainless steel” products from meat processing equipment to pet bowls and this is high quality. It’s not that cheap foreign metal products labeled as surgical stainless steel. Do yourself a favor this Year of The Rabbit and upgrade your pet bowls and mixing bowls! I’m already on my second order and plan to order again in the future.

Fred
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Brand new bowls for my boy

Brand new bowls for my boy. Fine quality! Thank you.

Vinny Jameson
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Had my order within 2 days and the are…

Had my order within 2 days and the are everything and more. I love made in the USA products and this small business had a bright future!

Clara Mizelle
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Very kind Customer Service !!!

Very kind Customer Service !!!! Thanks

Kristen Rowe
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Love Basis Pet

Love Basis Pet

Jan Fonceca
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Nice company

Great service. I like the way, they deal with the customers.

Lance Winn
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well-made stainless steel bowl

I was looking for a good quality stainless steel water bowl for my puppy and came upon this company. Decided to purchase because of the testing for heavy metals they indicate they perform. Bowl looks solid, is easy to clean and has nice shape and so far he hasn't knocked it over either. Like supporting a small domestic manufacturer and am going to get a second one for outdoors.

Sanne
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Basis pet excellent quality and worth the price.

I am very happy with the bowls and bowl stands I purchased from Basis pet. They are well worth the price, and the stands are an amazing design. Anyone who appreciates quality craftsmanship will be pleased.

Britt L.
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Great product

I've been really happy with my purchase. It's a quality product and I appreciate the great customer service as well.

Nick
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Dog Bowl Review

Great quality bowls! I love the look of them. I am a little disappointed in the size- I thought it would be bigger (I got a large). This is definitely my fault since the website clearly states how much the bowl holds! I would love to see bigger bowls made someday, I would buy them in a heartbeat! Overall a great buying experience and my two puppies are already enjoying them!

Lindsey Henderson
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Basis Pet Industry Standard

People shouldn't have to worry about their pets getting sick or dying because manufacturers us radioactive metals to make their feeding bowls. Basis Pet cares about your pet and it shows in their exquisitely crafted product. I love the design and quality of the bowls I purchased from them and will continue to do business with them as long as I have pets. Even my boxer, who was oddly timid during feeding time, is eating more easily since I bought her these bowls. We are adopting another dog sometime in the near future and will definitely be purchasing from Basis Pet again.

Nikitas Gagas
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stylish and functional dog bowls and stand

My girlfriend and I are thrilled with the look of my new dog bowls and stand from Basis Pet. My previous dog bowl stand was covered in rust because my pooch splashes when he drinks and the materials were cheap materials. Now we have a stable stand and bowls made out of quality materials. And made in the U.S.A. so we know they weren't shipped back and forth across the world so some poor worker could be paid exploitative wages. Thank you Basis Pet for providing a good product and manufacturing it here.

TIMOTHY WILLIAMS
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Excellent buying experience!

Product was awesome! And VERY fast shipping! Would definitely purchase from again :-)

Cindy Cockrill
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Awesome customer support

I emailed Basis Pet inquiring about an item that was out of stock, and they emailed me back the very next morning letting me know when they expected the items to be back in stock, and also letting me know that they would notify me when it was back in stock. Which they did! The quality of their products is great, and they really care about and appreciate their customers.

Michael Leavy
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Great products, but a little pricey!

Many of us spend a lot of money purchasing high quality food for our pets and yet often times feed those pets out of inferior, imported stainless steel bowls laden with toxic chemicals. These bowls are manufactured from high quality stainless steel and made in the U.S.A. and worth every penny! Everyone owes their pets a set of these bowls.

JOHN C
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nice dog bowls

I bought two large size bowls only to find that they are too big for my dogs. But because the quality is so nice that I made another order of the M size bowls for my dogs. I will use the L size in my kitchen knowing they are safe both for me and my dogs.

KW
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Great Products

This a great American made product that won't poison your pet. It is weighted nicely, cleans easily and will last for many years. Thank you for making this quality product available to us.

Rick Harp
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Conscientious company, certainly concerned with quality.

Mike has put a lot of thought into making his products high quality and attractive. I could tell this by his website alone, but it was in talking with him afterwards that the amount of thought he has put into his product line is impressive. It has been an honor to conduct business with an individual with the concern for animal welfare and the willingness to put forth effort to his cause such as Mike.

MaxW
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Sturdy Dog Bowls

Quality goods Made In the USA!

M.PURPURA
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Cite this page

According to TrustPlane, Basis Pet (Not Basic Pet) has a 4.9/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/www-basispet-com