Credit where credit is due
To their credit, they worked with me for a total of 2 years and 3 months for the same upfront fee. The terms at the time of engagement were "unlimited escalations", and they really did that. The product authenticity complaints on the account were removed after this time period and the account health rating went back to 200, leading the account to be reinstated. That being said, there were some things I would have enjoyed more about the service. I would ask them what amount of time they were planning on waiting for a response for a letter to the lawyers, or an email to management. I wrote down the time period they said. Then after that time period, they wouldn't reach out, however. So I had to start keeping track on my calendar and following up with them after said time period. Also when we first started the appeal process, they didn't take time to understand my account state, so they didn't even tell me the right place to be submitting appeals until I sent them screenshots a couple times into appealing in the wrong spot on the amazon website. Then even after that they still sent me the same wrong boilerplate copy-paste instructions. You really had to be your own advocate with these people. Also would have preferred if they logged into the account themselves and did what appeals could be done on the website themselves, but they have you submit the appeals yourself. Also they didn't keep track of my merchant token, so they would ask multiple times for it. Also at one point they changed the language on the appeal, and granted, they do say at all times to read the appeal before submitting, but after it changes so minutely so many times, you do tend to lose interest. They changed the language on the appeal to say that I had included some additional documents that they hadn't included before, and didn't mention it in the email, so I sent the appeal without including the documents, in which case if Amazon even read the thing, I would have looked unprofessional. But in the end, you can't argue with the results.
Josh
Very Trustfull service and You can…
Very Trustfull service and You can Consult them anytime :)
WatsonMall
A Total Fraud
Ya! believe the reviews folks. This "service" is terrible. I chatted with an "agent" on their website and asked some questions. They were very responsive and eager to help. I gave them all the information before I made payment. Once I made payment I got a form email requesting information about my suspended Etsy account. That was a form letter and had no real correlation to the information I had already given the "agent". I got a draft appeal letter that was very poorly written. Much worse than the appeal I had already sent to Etsy and was denied reinstatement of my account. I replied that the draft was terrible and it needed to be rewritten to somethig more professional and with more factual information. I didn't hear anything from them for a couple of days. I wrote once more to give them another chance and they then claimed my email "went to the spam folder", a typical excuse. I still did not get a revised draft. I finally contacted my Credit Card company and disputed the charge. I then suddenly got my revised draft which didn't sound much better than the first draft and definately did not sound like it came from a real laywer. Right after that, I got this email that stated "Our merchant banker's fraud detection system marked your credit card payment as suspicious and refunded you all our fees". Which is laughable because my card is absolutely not fraudulent and I actually got a refund because I filled a dispute with my credit card company. The email also stated "Therefore, we have stopped work on your appeal until such time as you replace the payment. ".. which actually works out because I got my money back and they aren't going to do any more "work" for me. Good Luck folks!
Raymond Wayman
Made it easy and won the case.
Made it easy and won the case.
customer
Best decision ever to go with Amazonsellers.attorney
Going with Amazonsellers.attorney was the best decision I made. My KDP account was terminated at the start of 2026. I found them via a youtube video and was desperate to get my account reinstated. The team at Amazonsellers.attorney was super helpful from the very beginning and tailored every step appropriately. I am soooo grateful to the whole team for getting my account back. I cannot recommend them enough... it was 100% worth it.
james
They are excellent at what they do
They are excellent at what they do! We sent several emails to amazon with no single response. With single try they were able to get it done!
customer
I had an excellent experience working…
I had an excellent experience working with AMZ Sellers Attorney®. The team was incredibly professional and communicative throughout the entire process, keeping me updated and making sure I felt confident every step of the way. Their attention to detail and personal approach really set them apart. I highly recommend them to anyone looking for expert legal support in the e-commerce space!
Nick
Second time using these guys
Second time using these guys, wasnt an instant fix, but after a few weeks they got our account reopened, which really got us out of a pinch, very happy, would definitly use again.
Mark Hansen
Zero results!
Do not recommend! They may have helped others, but for us the results were 0. For the price, they offered nothing we couldn’t have done ourselves. Absolutely useless and a complete waste of time and money. They didn’t do anything that even started us on a constructive track.
Nick
Professional and effective help recovering my Amazon Relay account
I worked with Amazon Sellers Attorney after my Amazon Relay account was deactivated, and their support was critical in getting my account reinstated.Their team showed a deep understanding of Amazon policies and the appeal process. They took the time to review my case in detail and prepared a clear, customized Plan of Action, not a generic template. Communication was professional, transparent, and well-structured throughout the entire process.What stood out most was their strategic approach and attention to detail. They explained exactly what Amazon looks for in an appeal and guided me step by step until the issue was resolved. Thanks to their help, my Amazon Relay account was successfully recovered.I highly recommend Amazon Sellers Attorney to anyone dealing with an Amazon or Amazon Relay suspension. Their experience and professionalism truly make a difference.
Guillermo
Absolutely garbage scam company
Absolutely garbage! I needed up fixing my account myself. Save the 2 grand they do nothing. They are contacting me almost a year later saying they spoke to Amazon legal and are working on the account I fixed it myself 6 months ago. Total scam!
customer
AMZ helped me reactivate my account
AMZ helped me reactivate my account. I was deactivated for 6 months, and after many appeals, my account was finally reinstated. AMZ is very easy to work with and gives clear strategies on how to resolve the issue. Highly recommend.
customer
Amazon Sellers Attorney did a great job!
We had 2 policy violations, and our account was pending deactivation. Amazon Sellers Attorney did a thorough job gathering all the information related to the violations and drafted an amazing POA (Plan of Action) letter. The letter was completed in less than 48 hours. Amazon accepted the appeal letter, and our account is now in good standing.
Sean
My Amazon account was suspended due to …
My Amazon account was suspended due to misunderstanding over a trademark issue, and my sales instantly stopped. I wasted time trying to appeal on my own and felt hopeless. Everything changed when I hired Amazon Sellers Attorney.Their professional analysis and flawless document preparation led to the full reinstatement of my account . Without this agency, my Amazon business would have been finished.If you are dealing with an Amazon suspension, don't waste another minute. ContactAmazon Sellers Attorney immediately. Highly recommended!
customer YUN MI YEON
Scam - please, don't waste your money as I did
These people are SCAMMERS. Please, do not commit the same mistake I did. My KDP account got banned because one of my books was flagged as misleading. The experience was devastating, as my book wasn't actually misleading and everything happened so fast & unexpectedly. I woke up one morning and I had lost it all.I wanted my account back, so I started doing some online research and I ended up paying 1500$ to these guys. It's painful to admit that, after what happened, I got scammed for 1500$ by ASA. At first, the reviews online felt okay: I even found a few YouTubers talking about these people. But now I can tell you what I couldn't know at the time: all the five-star reviews must be fake or paid. There are no other options. Let me explain you why:Their so-called service is embarrassing. The first step is basically receiving just 3 emails written by someone in the "team" that you will have to send to KDP. In a nutshell, they just write that you're sorry and that it won't ever happen again (I'm not kidding. It is embarrassing indeed). After that, the second level is even funnier. They give you the same kind of mail that you can send to Bezos or Jessy mails. Literally what everyone does or recommends online, but now you can waste money for it. I didn't make it to the third level, because I spoke to a real attorney (obviously: they are not) & confirmed that ASA's strategies was bullshit because:1. I had no reason to say sorry, and as I did -because of these guys- I complicated my situation.2. These guys are really the worst that can happen to someone when their KDP's account gets banned. Even doing nothing would be better to pay them.Please, don't waste your money as I did.& good luck with everything.
Roberto Mura
Excellent
Excellent, streamlined support. The entire process was handled professionally via chat and email, from assessment to providing a custom Amazon response template. I provided my documents, and my KDP account was reinstated within a week. Highly effective and hassle-free.
Matthew Marshall
They get the job done, FAST!
Amazon removed one of my ASINs due to their misunderstanding of licensing, which I thought would be easy to fix once I provided them with the necessary documentation, but sadly I was mistaken. 2 months and many appeals later, I was out of ideas as each appeal was rejected with the cookie cutter reply from Amazon being “we do not have enough information to reactivate your offer”, without giving any further details as to what exactly they feel is missing. It was time to get outside help!I researched various companies and I’m very happy that I selected the right one in Amazon Sellers Attorney! They are always very quick to answer emails, and I had my first appeal draft from them within 24h, and within 2 weeks my ASIN was reinstated!I was so delighted to get that reinstatement email from Amazon! I only wish I had sought help sooner as then I would still have my stock (Amazon auto disposed all my stock after 2 months!) and I wouldn’t have lost so many sales! But at least I can get back to selling again now, all thanks to the Amazon Sellers Attorney team, so a big thanks to all! 🥳
Dean
They did what others couldn't
They did what others couldn't - books got fully restored!
customer
Very disappointing experience, I do not recommend their services
I hired AMZ Sellers Attorney to help me recover my Amazon account, but the experience has been extremely frustrating. Their work consisted mainly of sending multiple emails under my own name, without achieving any real results. When I expressed my dissatisfaction, they started sending emails under their company name, but that didn’t make any difference.To this day, my account remains suspended despite the fact that I have provided official evidence (from USPTO and TMview) showing that my book does not infringe any copyright or trademark. They never managed to reinstate my account or provide a clear strategy or effective communication.Honestly, I do not recommend their services. I feel that I wasted my money on a firm that promised professional and effective assistance but failed to deliver on what they offered.
maribel campos
Highly recommended -professional, empathetic and persistent
The lawyers were so helpful and understanding and they didn't give up. After a few attempts, my KDP account was reinstated. It helps that the owner of the firm is a book publisher himself. They are empathetic and it was such a relief to finally have some professional support. I can only highly recommend them.
Beryl Dingemans
