Late Proctor, Undisclosed Equipment Requirements, No Resolution
I scheduled a proctored practice exam through ACEable using ProctorU and had a very frustrating experience.The proctor was approximately 30 minutes late to the session.I complied with all identity verification steps, including repeated ID checks and phone display instructions. After that, I was told I needed to physically lift my webcam and scan the entire room.My webcam is integrated into a 38-inch external monitor that is mounted and plugged in. It cannot be detached. I showed the entire room using the wide-angle camera, but the proctor insisted I physically move the monitor.This requirement is not clearly disclosed in the equipment guidelines. Nowhere does it state that a detachable external webcam is required.The session was terminated on the basis that I was “declining to comply,” which is inaccurate. I complied with everything that was physically possible.If detachable hardware is mandatory, that needs to be clearly stated before scheduling. This experience wasted over 90 minutes and resulted in no exam being taken.Extremely disappointing process.
Cedrick Holmes
Very detailed
Very detailed, helpful information! Definitely would recommend!!
Avah
very peaceful site to learn basic laws…
very peaceful site to learn basic laws and is friendly! recommend to all adults and teenagers looking to get permit/licenses
cringeynoah
Thank you for letting me have a chance…
Thank you for letting me have a chance with you all!
Jennifer
it was very helpful and entertaining
it was very helpful and entertaining
Aiden
it is easy to understand and very fun…
it is easy to understand and very fun to learn new things
Jerroyd Burress
Everything was easy to understand and…
Everything was easy to understand and so helpful
Joseph
Aceable review
Very easily understandable and a very good choice
Camille
Loved it!
So informative and easy to use! Very glad I chose Aceable
Eva
Video should be put together
Video should be put together
Chasyn
My experience was great thank you
My experience was great thank you
Miamee
Loved Aceable
Loved Aceable , made it not boring. I just wish it would allow you to upgrade to instant certificate, after the course has been finished! would be nice but still 10/10
Dani
It was simplified into great terms
It was simplified into great terms
Graci
Great app
It was so portable and I could lear how to drive virtually anywhere, and with the questions and video it really helps to drill it into your mind
Kayleigh
Everything was great, except ...
Everything was great, except the form to log in hours as it only gives the choice of 15, 30, 45 and 60 minutes. It should be more accurate and it should allow me as a parent to put time of start and time that ends.
Vanessa
Learning
Interesting and educational
Areski Gamon
walked me thru it it was at times…
walked me thru it it was at times entertaining and funny
Nathan
Very informative yet fun!
Very informative yet fun!
Keta
Essential Course for all adult drivers
Great up to date content on Texas Laws and best practices for safe and defensive driving. I would recommend this to drivers who drive daily to and from work or drive extensively in Texas for their jobs. Videos were informative and to the point with a robot as your guide. Humorous and informative. Would like to see more about pedestrians and safe practices in all settings. Check with your auto insurance company to see if they give a discount on you auto insurance rates when you complete this course. Don't wait until you get a citation..be proactive and learn new content to use daily to drive defensively .
Trisha
great experience!!
great experience!!
Erica
