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West Shore Home

4.650 reviews
Last reviewed: Feb 27, 2026

Do you agree with West Shore Home's TrustScore? Voice your opinion today and hear what 857 customers have already said.

www.westshorehome.comMember since Feb 2026

West Shore Home is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.6 out of 5 stars. Last reviewed February 27, 2026.

Customer Reviews

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Ed Matt and Devin did a great job I…

Ed Matt and Devin did a great job I love my shower

John durkin
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Brandon Williams

Brandon Williams, Brandon Marrero, and Douglas Lankford were professional and thorough. Looks like they did a great job.

Robin Henry
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Bathtub to shower

Mike, Gabe, hector, and Malik were on time and finished on time. They were very easy to have around. They cleaned up very nicely before they left. The showers look amazing. Would highly recommend west shore home to anyone.

Mary deaver
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Excellent job

Excellent job by Cameron, Cameron and Yusmel who installed 2 doors. They paid much attention to detail and the result is 2 beautifully installed doors.

client
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Full house and two fbrs

Mike, Blake, Braden, Ben, and Teagan were quick and excellent. The work looks great. Couldn't of asked for a better crew.

Brenda blanks
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Willie W & James did a great job…

Willie W & James did a great job installing our shower and flooring. Both were very professional and polite. They answered all the questions I had and I had many. We were very pleased with the way things turned out. Willie even made adjustments that my “eagle-eyed” wife found in the shower. Willie walked us through everything that was done afterwards and area was cleaned up well. The replacement toilet brought did not fit our water closet but we should be receiving a new one soon. Very pleased with the results so far.

Jemal Stukes
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Great job.

Great job. Also left it very clean.

Terri Sanders
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Brandon Williams and Douglas Lankford…

Brandon Williams and Douglas Lankford did an awesome job. They were on time and very professional. The job was done efficiently and quickly. I am a super Happy customer and will definitely use WESTSHOREHOME again.

Terri Ridley
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High Pressure Sales - High Dollar Prices

I responded to a facebook ad on a friday night. 8am on Saturday morning I got a text, an email and a phone call all within 2 minutes of each other. Our ONE day per month to sleep in! They called me every morning for the next few days until I finally answered. Don't business hours apply anymore? Weekends? Regardless, I Set up a time and the first guy who came was a very likable guy. Knowledgeable etc. Price? 22K to convert a tub to a shower and they could NOT make it the same size as our tub. NOT a bathroom remodel. I did like the materials he showed me and told him I've got 2 more companies coming for quotes, I'd let him know. Nice guy! The next day they call me and another guy wants to come out to "re-look" things over. I shared the first guy took a 3D image of the entire bathroom, complete measurements...you already have all you need - send me a new quote! I'd love to see it. NOPE. They want my wife there and the supervisor to make another visit. I said thanks but no thanks...let me get my other quotes first. Told them to give me 2 or 3 weeks to get that done. The person I was speaking to agreed. They kept calling every morning after that. I was ready to block the number when I decided to answer one last time. THIS guy was the HIGH PRESSURE sales guy. I told him the EXACT same thing I told the last person a few days before...yet HE WOULD NOT take NO for an answer. I'll spare you all the rest of the story. He was a TERRIBLE salesman. And YES, I blocked their # after hanging up with him. Whenever anyone pushes that hard, it's a RED FLAG for me. Beware! 2 stars since I didn't actually see their work...probably would have been good...but still! end of story, the second big box company was $9K less and I found a local guy for $10K less. Review of West Chester OH location.

Bill H
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James

James, Jake, Malcolm, Phillip and Mark were very professional, hardworking young men that did an excellent job of replacing my windows and doors. I highly recommend their service for any and all job assignments. Please allow them to be assigned to my next repair or replacement to be done at my home!

Loyce Knowles-Kelly
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We had West Shore Homes remodel both…

We had West Shore Homes remodel both our bathrooms back in November 2025 and also just had them come and replace the carpet with wood flooring. The crew was very polite and professional. Both times did not have a bad experience at all.

Audrey Donnelly
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Ed Devin and Matt they were very…

Ed Devin and Matt they were very professional but also very friendly and relatable. They did a beautiful job and did anything we asked above and beyond what we asked.

Carol Short
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Willie and Kyle were here right on time…

Willie and Kyle were here right on time and very friendly. They finished the job and left everything is great condition.

roy holmes
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outstanding job

Willie and Cal did an outstanding job, they arrived ahead of scheduled time and got right to work. They had a few problems with shower drain but they were very knowledgeable on how to rectify the problem. Thanks guys

Mark
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Willie and Kyle Did a excellent job…

Willie and Kyle Did a excellent job with my shower very professional and polite kept everything clean throughout the process I was very pleased

Ponthellio Wilson
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Amazing work!

Brandon Williams, Brandon Marrero, and Douglas Lankford Stellar service, fast, capable and knowledgeable. They worked very well together.

Kathleen Bills
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Kaiden and Randal were here and did a…

Kaiden and Randal were here and did a great job with complete explanations and good craftsmanship.

Jerry Whitten
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Donavan and Dre are awesome…

Donavan and Dre are awesome professionals 🙌🙌🙌🎉🎉🎉🎊🎊🎊

Angela Bradley
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West Shore Home A+ Work

West Shore Home did a fantastic job on our bathroom remodel. We cannot speak highly enough about Jason's and Dan's professionalism, craftsmanship and expertise. Our bathroom was done in a day and a half and couldn't be happier.

Elyssa
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Brandon Williams

Brandon Williams, Randal Goodwalt, and Douglas Lankford. Service was well done and efficient, everyone involved was knowledgeable and was able to answer questions about each process

Christina Duncan
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According to TrustPlane, West Shore Home has a 4.6/5 rating based on 50 verified reviews as of February 2026. Source: trustplane.app/company/westshorehome-com