I had a terrible experience with them
I had a terrible experience with them , i thought I'd donate my 1999 chevy Cavalier to the Disable Veterns since my family is military so when i bought my new car in july i thought it would be a easy transition, but i was certainly wrong !!. Setting up for the pick up easy ! Danny the tow driver was very nice & helpful and thats where it ended! I inherited the car from my mom which passed away 3 mo after they bought it now my parents live in Hawaii & i live in Vegas . My dad drove the car from Riverside Ca. To vegas my dad transferred the title to me unfortunately he checked the wrong box off so i had a hard time transferring the title but the car was reg into my name go figure ! I had the car till 2025 with NO accident only 101,000 miles 5 battery changes 1 starter change 1 alternator change maybe 4 set of tires since 99 it was the perfect car engine still strong passed all smog !! But the title was from Hawaii and in now in my deseased fathers name with me on the registration. Well Danny took it to the yard unfortunately we forgot to take the tags off. I called them the same day and the young lady said they'll mail them back now this is in Aug am still paying my car insurance cause i haven't heard nothing back plus my insurance said dont take it off till you hear from them sept comes nothing Now Oct some still nothing i finally call the place it was tow to won't return my calls so i call HQ in end of Jan.2026 a nice young man helps me i explain everything he looks it up to make a long story short the car was auction off in Sept no notice no nothing because it went to my spam folder and he sent me a letter saying my plates where destroyed and the car was auction off in sept well during that time my insurance company doesn't explain that i have 30 days to report my tags do i guess i get a notice from DMV which i didnt recieve supposedly in Sept or Nov .I think you see where this is going i get a certified letter yesterday from DMV saying i needed to report these tags and am getting fined if i read this correctly $1700 now for not reporting my tag so again i call las vegas Disabled Veterans won't anwser my calls so i call HQ then an only find 1 paper letting me know my car was aution off in sept and its now feb instead of emailing they should have sent a letter i have no paper trail for DMV except this email something that should have been easy is costing me $1700 for a car to help our Veterans its sad am 68 single no violation no nothing and this happens !!
Lorree Kopf Fluffy
The whole process went very smoothly
The whole process went very smoothly, as advertised. .
Mark S.
Helped me get rid of a car I didn't…
Helped me get rid of a car I didn't want to keep.
Jim Brittain
Quick easy little survey to fill out
Quick easy little survey to fill out. Took two minutes.
customer
Very quick response time to my request.
Very quick response time to my request.
Mr. Roy Penman
My husband and I donated a 2029…
My husband and I donated a 2019 Mercedes Benz E450. 35,000 miles. The car was in almost perfect conditionWe turned down a $29,400 trade in. We now receive an email for a $500.00 donation!We will never ever donate to vehicles for veterans again. We love veterans don’t judge us. Both our fathers served in WW11. This organization needs to be more transparent and more up front. Kathy Kitts
Kathy Kitts
Great communication all around
Great communication all around. Gentleman who picked up the vehicle was very polite and professional. Overall a very good experience.
Adams
Good communication
Good communication, timely responses and prompt, efficient service. Grateful for the tax-related paperwork also. As a Marine Corp family, we are very happy to help our fellow Veterans.
Janet & Todd Blackley
Love love love this organization
I had an amazing experience with Vehicles For Veterans! Every single person I spoke with was professional, friendly, and incredibly helpful throughout the entire process. They made everything simple and stress-free, and it felt great knowing that my donation was going toward such a meaningful cause.It’s rare to find an organization that truly values both people and purpose the way they do. I’ll highly recommend Vehicles For Veterans to all my friends and family—they’re absolutely outstanding!
Lisa
Fix on the fly
quick to execute the donation and responded quickly to a problem when the car vin was missing on the pickup paperwork
John Piegzik
Communication to me was not the…
Communication to me was not the best...sometimes had to email several times to get an answer.I was told I would receive a tax letter for IRS..have not as yet received anything indicating my donation.
Mary Schurtzcustomer
Easy to communicate with
Easy to communicate with. Flexible arrangements for pickup.
JASON DAVIDSON
Quick response by tow company
Quick response by tow company. Saving me $$ I other ways of moving the vehicle.
customer jreardon
Everything went as advertised
Everything went as advertised. From contact to tow company to follow-up. Would definitely do business with them again.
Dennis Corrigan
Their communication was great and they…
Their communication was great and they were on time for the pickup.
Barb
Great experience!
The process of donating my vehicle was easy and fast. The staff I was in contact with were professional and kind. Will recommend to others!
Kristin Fontes
I donated a vehicle
I donated a vehicle. I did not purchase one.
Linda Hainsworth
Highly Recommend
Everything went well! Fast and easy pickup. Be sure to check all email folders as the tax deductible paperwork is sent out promptly! Thank you!
John Gilberto
The tow folks were a breath of fresh air
The tow folks were patient, courteous kind and fast! They treated my 84 year neighbor with the utmost respect as a retired Vet!!!!
matthew
Process was easy and everything went…
Process was easy and everything went smooth and on schedule.
Dennis
