Great Service
I had an outstanding experience thanks to the exceptional customer care and remarkable patience shown throughout the entire process. Every question I had was answered clearly, thoughtfully, and without any sense of rush. It truly felt like the team cared about making sure I understood everything and felt completely supported.Their professionalism, calm approach, and genuine willingness to help made all the difference. It’s rare to find service that combines expertise with such kindness and respect.Highly recommended—thank you for setting the standard for excellent customer service!
Nancy Rodriguez
We’ve had an amazing experience with…
We’ve had an amazing experience with this company! It started with our initial call with Wendy and continued with our Enterprise Sales Team Manager, Jenni, who walked us through the entire account setup process. Jenni was top-notch and exceeded our expectations, especially when we ran into an initial technical issue securing a vanity toll-free number. She thought outside the box and went through the back door to provide us with the number we needed to get started. She was very patient and assisted us through the rest of the setup process. A job very well-done, Jenni. We are very impressed!James D.Founder & CEO, Small Business Owner
J D
finally, I’m home. They are worth it.
finally, finally finally found something that’s amazing. Their price is phenomenal. The customer service is fantastic. The system is simple and explainable. The pricing is amazing
Patrick
It does everything I needed plus more
It does everything I needed plus more. Customer service has been great! They have gone above and beyond to explain how it all works and help me fine tune it to my needs.
Domenic M.
So friendly and eager to help
So friendly and eager to help. I needed to change my number and set up voicemail and it could not have been easier. You did everything for me! Thank you!
Judith Daggett
Everyone I have dealt with over the…
Everyone I have dealt with over the last few days at Unitel Voice has been very helpful and very knowledgeable. Thank you.
Stephen L. Collins
Impressed
I have been very impressed with the online assistance and the availability and helpfulness of the customer service reps when talking with them on the phone.
customer
Excellent customer service
I love ❤️ that I was scheduled to go through the setup for using this service. The customer service tech was very pleasant and professional.
Goshen Peak Solutions
Very good and easy to use
Very good and easy to use. Very helpful on getting set up.
Jay
Frank was great!
Frank was great at helping me get set up! He was very detailed and explained everything to ensure I was equipped with all of the tools I needed to be successful! Getting the set up assistance without having to ask is definitely unparalleled!
Tiffany Major
So far had a great experience with the…
So far had a great experience with the service and the costumer support team was pretty nice too, nothing to complain about
Kayky
Greg was great to work with
Greg was great to work with, he was patient and walked me through setting everything up.
bob berriz
Great customer service
I just transitioned over to Unitel from another carrier. The move was very easy to navigate and Unitel helped me get my system all setup to my specifications. The customer service I have received has been great.
M. Witherell
Martha was great.
Martha was great.
Latifah Alston
I signed up for this 3 days ago and…
I signed up for this 3 days ago and purchased an 800 number. I just happened to look at my account and discovered the following:Incoming minutes used this billing cycle233.70 minutes usedDiscount 100.00% (free of charge)Outgoing minutes used this billing cycle215.60 minutes usedDiscount 100.00% (free of charge)We have never once made an outbound call, let alone over 4 hours. The same with incoming, this simply forwards to a cell phone.This appears to be a scam.
Michael Brown
Very helpful and made the process easy.
Very helpful and made the process easy.Most companies I've looked into for a single line have been extremely difficult to figure out. Unitel and the help call made it very simple.
Julie Cox
Prompt Support Fixed Issue
I requested support and received it quickly. The fix was easy.
KB
The customer service was very…Great Service
The customer service was very professional and helpful. They were patient and very knowledgeable about what they were showing and telling me.
Tara Johnson
Excellent customer service
Excellent customer service
Heidi Matheny
Great delivery and fast
Great delivery and fast. UK3875574631
CL D Crazy Lady Deena