I was looking for a discontinued…
I was looking for a discontinued ceiling can light but had no luck until a sales rep named Ruby answered my email. Ruby FOUND the light for me, and was so helpful, kind and cheerful…. I couldn’t believe my luck! Usually you get a computer generated blanket statement to your email request… Not with this company!! I got a real helpful person. I am so happy now to have all of my overhead lights match. You can’t go wrong with this company. They have great customer service.
Linda Kent-Jansons
Multi Color Under-Cabinet LED Light Set
This is the first time I used Torchstar, so I wasn’t sure what to expect. The product arrived timely; however, I was disappointed when one of the light kits did not work. Additionally, I wasn’t sure how easy it would be to deal with their customer service. I reached out, provided the information they required, and a service rep named Irish worked diligently to replace a light kit in a timely manner. The lights are installed, and we are very happy with them. I would do business with Torchstar again.
Scott H
Great response time
Sent a question online and got a quick answer and price and product sent quickly.
NJF
Quality products and service
Quality products. Best customer service.
Ted
Prompt and cheerful part replacement at…
Prompt and cheerful part replacement at a low price!
Johnny McDaniel
Nice lights good customer service.
Nice lights good customer service.
Ron
Good material and looks nice
Glad that Torchstar used metal and not cheap plastic for this banker’s light. Looks good on my new desk.
Charley Arrigo
Great assistance trying to get my strip…
Great assistance trying to get my strip light controller to work
Michael Wehmeyer
Did not have to purchase a large volume…
Did not have to purchase a large volume as I am not a contractor. Looked at many sites for the replacement lights but all required purchase of many items when I only needed two. So, went directly to manufacture and they accomodated my order directly and quickly. Thank you.
David McLaughlin
I purchased a battery powered trouble…
I purchased a battery powered trouble light. I have purchased this light several times before and love it. The problem is there was only one left available and I wanted more; I don't know if they are just out or have discontinued them.
Derek Schoffen
Good product
Good product, easy ordering, and quick shipping.
Ma
We experienced outstanding customer…
We experienced outstanding customer service when a hardscape light failed. We contacted the company, and without any hassle, they shipped a replacement light within just a few days. I highly recommend their support!
Robert Moses
Teliable
They still make the product I purchased and installed a few years ago.
Robert E Hutchinson
Great company!…
My order arrived incorrectly but they did everything to fix it !
Adrienne
Sent the wrong lightbulbs, refused return
Sent the wrong lightbulbs and stopped responding to the support ticket about it.
Sean Q
extremely helpful really knew the…
extremely helpful really knew the products and gets right back to you with answers .
larry tarr file
Great people
Great people. Easy process
danny sorto
Great customer service
Great customer service, response was quick and resolved issue.
Marcos Garza
Quality Products from a Team That Truly Cares…
Justin and the TORCHSTAR team has been an absolute pleasure to work with. Their team is professional, responsive, and truly dedicated to delivering high-quality products that provide real value to customers. Communication throughout our collaborations has always been smooth, which makes the entire process easy and enjoyable.The quality of TORCHSTAR’s products genuinely stands out to me. Every item I’ve worked with has been well-designed, reliable, and thoughtfully made with both performance and durability in mind. It’s clear that a great deal of care goes into their materials and overall craftsmanship, which makes their products easy for me to confidently recommend.
Bradley Janus
Great product and great customer serviceer…
Great product and great customer service. The safe light kit provided more than I originally planned for, making it my new standard for LED light kits. Appreciated the extra effort to assist with the correct amount of parts I required for my install.
James
