It's like a good company
It's like a good company
Niraj Kumar
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ThinkPet
4.76 reviews
Last reviewed: Dec 21, 2025Do you agree with ThinkPet's TrustScore? Voice your opinion today and hear what 6 customers have already said.
thinkpet.comMember since Feb 2026
ThinkPet is an online company. Based on 6 reviews on TrustPlane, it has an average rating of 4.7 out of 5 stars. Last reviewed December 21, 2025.
Customer Reviews
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6 reviews
Great products, returning is a hassle
Great products, this is my second time purchasing for my pups and I recommend them to friends as well. With that being said, I am in the middle of returning one of the items I bought since I think my dog might be more comfortable in a bigger size and the return process has been a complete hassle. It’s been days between responses. The product was not used, just tried on and still has the tag and I’ve been waiting to hear back on how to send it back to them.
Zuleyka Castro
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ThinkPet=great products and excellent service.
ThinkPet carries a well known, excellent brand I have used for years (SuperDesign). They offered a scarce size, which I purchased. The color requested was unavailable so ThinkPet contacted me with multiple options prior to shipping. Communication was accurate and timely. Quality excellent. In transit shipping information system a little weak, but, merchandise arrived quickly (7-10) days, using "free" option. I would buy from them again.
Christine Crocker
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Very Good Customer Service
After I requested a refund because the harness did not fit, the sales representative assisted me in refunding the cost of the product and provided me with information to purchase the correct size.
Audrey Dalton
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First order with ThinkPet
First order and am very pleased with the product and speed of delivery!
Carol Wright
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I bought their coat for my Labrador
I bought their coat for my Labrador, a perfectly suit and warm for winter. recommend it.
Karron
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According to TrustPlane, ThinkPet has a 4.7/5 rating based on 6 verified reviews as of February 2026. Source: trustplane.app/company/thinkpet-com