The company's follow up and…
The company's follow up and professionalism was great. The best thing for me was the delivery. It was very timely and the delivery company was very helpful.
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The Fitness Depot is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.8 out of 5 stars. Last reviewed February 26, 2026.
The company's follow up and professionalism was great. The best thing for me was the delivery. It was very timely and the delivery company was very helpful.
Messaged about a miscommunication with their labeling of my order, it was changed after the message but no response at all. Then it sat in the next status and when i messaged about that i got no response. Now the bar i ordered (not their fault) is different than the powerblock i have and have inquired about return/swapping it to also no response.
I move my stand between my garage and basement gym, and it holds up great. The lightweight yet sturdy frame doesn't wobble, even when fully loaded. Best part? No more lost gear—everything stays in one spot.
I was worried about durability, but this bar is solid. The grip is comfortable, and it doesn’t wobble even during kipping pull-ups. Takes up zero space when not in use. If you want a simple, effective way to train at home, this is it.
After years of squatting, my knees started bothering me. These wraps provide just the right amount of compression without cutting off circulation. I can hit depth pain-free now, and the rebound helps me push through heavy sets. They stay put during workouts and wash well. A must-have for lifters with cranky knees!
I was skeptical at first, but these straps handle my 400+ lb deadlifts with ease. The stitching is reinforced, and the fabric doesn’t slip. My calluses are thanking me, and my lifts have improved. If you’re serious about strength training, don’t cheap out—these are the real deal.
I've tried multiple brands, but these are by far the best. The material is thick yet comfortable, and they don't dig into my wrists like others. My grip used to fail before my muscles, but now I can deadlift heavier without worrying. Washes well, too-no fraying after months of use. Highly recommend for anyone serious about lifting!
I was looking for a new treadmill, they have a huge selection from multiple brands, all set up and ready to trial. At least 20. Not just brands I knew and had on a short list but others I didn’t know and hadn’t come across on internet searches. All clearly priced. I ran on multiple, with no pressure to make a quick decision. They were helpful throughout and not pushy. Having finally decided, the price was cheaper than I had found online. Delivered in less than a week at a time of my choosing, turned up on time, took the old machine away, set up the new one, provided useful maintenance tips (who knew you were supposed to lubricate the belt!). Can’t recommend them enough.
Todd and Dan did a great job of helping me get a few pieces of quality equipment for my home gym. They did a great job of explaining everything to me without any pressure. Todd did a super job of assisting to make sure the dumbbells I had would work with the rack I was looking at purchasing. I would definitely recommend these guys and would go back anytime I had need to purchase additional equipment.
My wife and I visited the Alpharetta location and we met with Todd Jones. He was very helpful and explained everything we needed to know about setting up our home gym. He gave us lots of tips on setting up a home gym.We ended up buying the Hoist Fitness HV 4 Elite.
The equipment at The Fitness Depot is sturdy and exceptional quality. Keith was very helpful during the purchasing process. Also, the gentleman that delivered our items took his time assembling everything. He was kind and knowledgeable. I highly recommend this company.
Todd is a phenomenal employee who truly cares about the Fitness Depo customers and their satisfaction with products. He provided me with invaluable information about my T5 Treadmill and continued to follow-up with me until all of my concerns were handled. Hats off to Todd - great employee!
Good service
Very impressed with the Oakville On location and especially David, the manager. The Concept 2D rower I wanted wasn't in stock and he immediately suggested a less expensive, excellent, in stock DMaster R3000 Air Rower and held it for my until my sister could get it for me a few days later. He was just as helpful when my sister went to pay for and pick up the machine. Thank you David for making this purchase a real feel good experience.
Todd Jones did an excellent job of communicating before and after the sale. He helped us make a great treadmill purchase at a great price.
Salesperson was very friendly and helpful. Price was very good. Delivery was on-time and done expediently and well. Very good experience.
The people at The Fitness Depot are great. I have made one large and a few small purchases. They are nice, helpful, and great to talk with. The prices are fair or better than other places too.
Bought a stationary bike from Industrial Location it was a used commercial unit used it for a few months and found the unit was skipping like a chain slip it had NO warranty I knew this brought it back to Paul they took it apart to find a dead press bearing ughhhhhh the cost of this was well over 1000 dollars just for the part upon hearing this news I was really upset 1700 bucks gone but ... no Paul had talked to the owner and they agreed to replace my unit with a Lifecycle 9500 !! I have purchased all my equipment from Paul at the Industrial location but have not had a chance to meet the owner as yet but wow talk about service these guys go over and above I highly recommend Fitness Depot Ottawa !!!Chris Kennedy
Great service. First units was defective. They replaced in 24 hours and all is great!
Great staff. No pressure. 3rd puchase from Fitness depot.
According to TrustPlane, The Fitness Depot has a 4.8/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/thefitnessdepot-com