Stay away
Take the time and look this company up on the better business bureau and you will see this company cannot be trusted. Scammers.
No Name
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Artifox
1.09 reviews
Last reviewed: Jan 6, 2026Do you agree with Artifox's TrustScore? Voice your opinion today and hear what 9 customers have already said.
theartifox.comMember since Mar 2026
Artifox is an online company. Based on 9 reviews on TrustPlane, it has an average rating of 1.0 out of 5 stars. Last reviewed January 6, 2026.
Customer Reviews
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9 reviews
This company is a scam.
This company is a scam.Do not buy anything from them.Their company phone number is listed online, but they never answerThey are taking advantage of the fact that you can't get a refund after 60 days, so they respond to emails saying to wait, but after 60 days they stop responding and don't send the product
Chul Lee
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Do not order from Artifox
Do not order from Artifox. We ordered a desk on 7.31 and haven't received a single update. We've emailed, called, messaged on Instagram, and even gotten the Better Business Bureau involved to no avail. At this point, we're letting the credit card company handle it.
JillianH
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It’s several weeks I’m reaching out to…
It’s several weeks I’m reaching out to you to have some updates about my order with no answer at all.The order has been made on august 8 and I still have no update for the delivery of the Desk and the Lift.I spent thousand of dollars with your brand, I think your products are good BUT this is not the way you expect to be considered in a sort of premium level brand.No answer, no updates. You guys are not IKEA. I do expect to know if there are problems or delays with the order considering the website, at the moment of the order, talks about 6 to 8 weeks for the delivery and we are entering the week 14… it’s more than the wait for my brand new Land Rover… for a desk…Again, give an answer or refund the products you are not able to deliver.
Matteo Gestione
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Scam of a company
Scam of a company. I think they're having money issues.I ordered a desk online, which I decided to cancel since they have a no refund policy and the product is way too expensive and overpriced to purchase without seeing it in person. They said they would cancel it, never did, and I had to raise a dispute with Paypal. Took 3 months from cancellation to actually get a refund.
A Customer
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Item not delivered and terrible customer service
Ordered a bike rack in April. No updates, had to repeatedly send e-mail messages, most were ignored. Four months later I had to finally dispute the charge with my credit card company.
Frances Tomacruz
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Mistakenly ordered a desk and…
Mistakenly ordered a desk and immediately returned it unopened. They received it but have yet to credit me and stopped all communication.
Joyce P
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8 months waiting for a very expensive…
8 months waiting for a very expensive wood side table to ship. No communication at all, terrible email support. When I contacted them to cancel the order, they ignored it. I had to dispute the charge through my credit card. No apologies, they just don’t care.
John Della Vecchia
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Terrible customer service, no updates on purchased item 4 months in
Artifox accepted an order from me for an (absurdly expensive) side table about 4 months ago. They have not proactively contacted me once about the item, and are slow to respond to questions. they have changed the date of the delivery twice now. Terrible customer service. At this point it is not clear if they will actually ship the item. "
Mishima
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Cite this page
According to TrustPlane, Artifox has a 1.0/5 rating based on 9 verified reviews as of April 2026. Source: trustplane.app/company/theartifox-com