Very responsive
Very responsive sales team and delivered as promised.
Dominic
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TentCraft
4.950 reviews
Last reviewed: Feb 27, 2026Do you agree with TentCraft's TrustScore? Voice your opinion today and hear what 1,653 customers have already said.
www.tentcraft.comMember since Feb 2026
TentCraft is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.9 out of 5 stars. Last reviewed February 27, 2026.
Customer Reviews
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Great Customer Service
I’ve had the pleasure of working with Andy Belanger on a recent custom print project. I can confidently say he has been an incredible partner throughout the entire process. Andy consistently goes above and beyond to ensure I had everything I need for my team presentation.What truly sets Andy apart is his ability to stay one step ahead. He has an uncanny ability to anticipate questions before they’re even asked and comes prepared with clear, well-informed answers. His attentiveness and responsiveness has made the entire process easy and straight forward.
Amy
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Quick and efficient service!
Took about 5 minutes to reorder a duplicate of a tent we ordered a couple of years ago. Had the tent within a week of first contact.
customer
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Great personal service
Great personal service
customer
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Tentcraft Goes Above & Beyond!
Tentcraft Goes Above & Beyond!Exceptional product, great customer service, always pleased with the experience. If anything goes wrong, they make it right. This company is a pleasure to work with and they keep us looking GOOD! USA Strong.
Petrichor Mushrooms
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great customer service and response…
great customer service and response time from the sales and production teams. The only thing that seems to be an issue is replacement parts - accessibility and pricing.
Halle S
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Easy to order and upload art files for…
Easy to order and upload art files for production.
Trey
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TentCraft builds the toughest canopy
TentCraft was patient while I gathered the funding and finally was able to get approval to use a grant to purchase this great canopy.TentCraft was also very quick to build and print the canvas. Ship it directly to the fire station. And I admire the easy set up and the craftmanship of this huge canopy. Very tough design, material, and easy set up.
Chief Daniel Urioste
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The customer service is exceptional
The customer service is exceptional. Nicole, who has assisted me over the years with my event projects, has always been very helpful and ensured everything was completed on time, even under tight deadlines. The products are highly durable and of excellent quality, lasting many years.
Anait Kokonyan, Graphic Talent
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Quick and easy ordering
Tyler made it very easy to order an accessory that we needed. Communication was fast and clear. Item was shipped within a day. Great service!
Stephanie Y.
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Great experience
Great experience. From start to delivery. Andy was very helpful and answered all my many questions. Design was easy and they created exactly what I wanted, the first time. Once the tent arrived, it was even better than I had hoped. I highly recommend Tent Craft.
Dewey Lusk
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Outstanding post-delivery support
We appreciate the continued support to address unexpected challenges discovered after delivery of a custom solution!
customer
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TentCraft - a meeting planner's dream team!
TentCraft is amazing to work with. From creative concept to execution, the project management is flawless. In a busy world of meeting planning, it's so nice to know that I have a great partner that I can always trust 100% of the time, that truly feels like a partner! Can't wait for our next project.
Allison Beers
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TentCraft (Custom Tent Review)
Very professional group of people always there to help and explain any question you may have of the whole process. I had a very positive experience with this company. From start to finish, the process was smooth and well-organized, and communication was clear and timely. The product/service met my expectations and was delivered as promised. The team was professional, knowledgeable, and responsive to questions. I would confidently recommend them to others looking for reliable quality and service. Thank you Brianna Papa, Sarah Bump, and Cassandra Fields for all you did.
Uriel Jauregui
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High quality products
Quick and easy service. Staff was responsive and helpful. Had my design done and ready in a couple days. The tent looks awesome and is really great quality
L
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Excellent support and response from…
Excellent support and response from Brianna, Cassandra and the Tent Craft team
customer
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Thanks, Bob!
Bob has been great to work with over the years, with good custom solutions to achieve what we're looking to do, and is always willing to try and help with our last-minute needs.
Wove Bike
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Invest in the Best.
As an artist participating in outdoor art festivals, I can't give enough positive feedback on my, Made in USA, MonarchTent! This tent stands firm in high winds when other tent brands are literally blowing down the street and because of the water resistant fabric in the roof and walls, there's no rain or heavy dew coming in to ruin my watercolor paintings. MonarchTent is very heavy duty but I can set it up by myself (altough I usually have help).Invoicing is accurate with no "hidden" fees.Customer service is stellar... friendly, professional, knowlegeable and prompt to answer any questions. (Thanks, Brianna).
Ivy/ Watermark Enterprises Art
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The Tent Craft team do great work, fair pricing and excellent service.
The team at Tent Craft made us a 20' x 30' x 10' Truss system with headband banner that has been great for our trade shows and would highly recommend them. They built on time with short delivery requirements. We also were able to reconfigure for 20x 20 x 10 and ordered a new Headband to fit, and arrived way ahead of schedule!
Dave Malekpour
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Worst place onvthe planet completely…
Worst place onvthe planet completely liars guy named ray there doesn't do his job over 20 k in tents no more wilk i buy from them biggest scumb bags i ever met !!! Dont go there
Will Fitzpatrick
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Cite this page
According to TrustPlane, TentCraft has a 4.9/5 rating based on 50 verified reviews as of February 2026. Source: trustplane.app/company/tentcraft-com