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Soundmedicalsupply is an online company. Based on 39 reviews on TrustPlane, it has an average rating of 5.0 out of 5 stars. Last reviewed February 27, 2026.
I have worked in a customer service position in retail and airline before and the frontline staff is extremely important. They are the face of the company. Dane is a great representative of excellent customer service and care. Very knowledgeable, efficient, and kind. His explanation in the use of the equipment most appreciated at a time when most people are going through difficult circumstances.
I was able to get what I was looking for. I am happy that you were able to help me.
Great customer customer service.
Our options regarding a walker were explained and demonstrated well.We are very pleased with the one we bought.
As a multiple-year customer, I place my trust and my life with Sound Medical Supply.
Dane Gallion was an absolute joy to work with. I had a “situation” with an order and he was extremely helpful and solved my issue.
Great seller!!
The employees are very helpful and kind
Your customer service was excellent.
We were very happy with our rental of the all terrain knee scooter. Equipment was in excellent condition & owner was very knowledgeable. We would return if need arises in the future.
Great people to do business with
Nice people
Dane was very friendly and knowledgeable about the equipment. He took the time to show us what he had available and made sure we knew how to properly use it before we left.
Answer your calls promptly and to the point. Professional and quick
Very helpful. friendly service. Offered good recommendations. Would recommend to others.
I needed a scooter or motorized cart due to current medical conditions. It was on short notice and it was delivered quickly for my use. I appreciated their efforts.
Customer service was great answered all our questions. Please start order just received it. Haven’t used it yet.
Arrived on time and built the bed very quickly and made the process go by very smooth. Very good service highly recommend!
I have nothing but positive remarks about the service I received from Sound Medical. Dane was effient in assisting me with a battery for my scooter which I had not been able to find since during the pandemic. The scooter was working great but the clamp on the Telescopic Tiller broke. I calld him again and he had me one delivered immediately. He game me instructions and I wasable to get a frient to put it on. Mu scooter works beautifully now. Noone in El Paso works on Solax Transport Scooters. Dane is my go to person for issues. I would encourage anyone seeking scooter assistance to calll Sound Medical. They will treat you right!!!
The products are good and they deliver on time.
According to TrustPlane, Soundmedicalsupply has a 5.0/5 rating based on 39 verified reviews as of March 2026. Source: trustplane.app/company/soundmedicalsupply-com
