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Solace Health

5.050 reviews
Last reviewed: Feb 28, 2026

Do you agree with Solace Health's TrustScore? Voice your opinion today and hear what 170 customers have already said.

solace.healthMember since Mar 2026

Solace Health is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 5.0 out of 5 stars. Last reviewed February 28, 2026.

Customer Reviews

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Satisfied immensely

I àm very satisfied with my advocate Nicole. She sets goals with me, texts to check on me weekly, calls when necessary and encourages me all the time. I recommend Solace to anyone who struggles with health issues.

Phyllis
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Solace is awesome/My advocate is the BEST!!!

Solace is awesome! My advocate Emily Bodily was assigned to me as my advocate and when I tell you, she goes the extra mile she really does above and beyond even answering me after hours and making sure that I am OK even when she is ill that shows dedication she has great empathy skills as well as the best personality I have ever encountered, especially with me being so ill with my disability, and even the smallest things she wants to be involved. She really is the true definition of an advocate! Thank you Solace for having such a wonderful person on board!!!!!

Uniquely Beautiful
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They are very helpful and take of…

They are very helpful and take of everything for me

Debra Hatley
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Hannah has amazing listening n…

Hannah has amazing listening n compassion skills. She tries very hard to get you into the type of Dr you request or is needed for your care. She makes me feel like she truly hears your struggles with the medical profession. I truly appreciate having Hannah on my side.

Dorothy Lappie
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My Solace advocate Rachael is amazing

My Solace advocate Rachael is amazing. She is very diligent and persistent and extremely helpful and very caring. She’s absolutely wonderful. I wish I wish she was nearby that I could see her in person. She’s just fantastic and I don’t know I I don’t think I have anybody who puts in as much of an effort and gets things done as quickly as she does. She’s very good.!

Alan Margulies
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My advacate was not educated about my…

My advacate was not educated about my condition and did not do much for me. I would not recomend this service. The communication could have been better. There was no discusion about cost or support of my treatment options.

Leo Fisher
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Rachael has been the best at helping me…

Rachael has been the best at helping me navigate and change things for the better for my health. I’m truly blessed and thankful for this help as I navigate my many health conditions and appointments towards being a better me.

Desire
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Trustworthy, organized, and personalized help.

My advocate always listens to my concerns, helps me organize everything, and helps me find resources for things I need. They treat me like a person, not a number or a diagnosis. I feel I can open up to them and trust them too. I would never be this confident with my care without them.

Beverly B
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⭐️⭐️⭐️⭐️⭐️ Kirsten Changed My Life

Kirsten, my patient advocate, has been truly life-changing. Today marks one year of working with her, and if you had told me 12 months ago I would be growing and functioning in ways I had written off as impossible, I would not have believed you. My life had become very limited and my world very small.Kirsten works with genuine empathy and care. She gently helps coordinate communication across my entire care team so I’m no longer left trying to manage complex medical logistics alone. Instead of carrying 100% of the weight of chronic illness and chronic pain management, I now have real support — and that has allowed me to focus on actually living my life.She organizes medical information, helps me prepare for appointments, and ensures the right questions get asked so nothing important slips through the cracks. Because of her, my care feels understandable and manageable, and I get to focus on the impact of treatment rather than the weight of seeking it out. She is knowledgeable, super-duper responsive, and deeply respectful of patient autonomy — she supports you without ever speaking over you.Kirsten represents what patient advocacy should be, especially for those of us navigating multiple providers and complicated health conditions. Working with her has significantly changed everything about my relationship with my body and its needs -- physically, mentally, and emotionally. She sees me as a human, not a collection of problems, makes sure everyone on my care team has the same perspective, and helps me make informed decisions with confidence. I recommend her without a moment's hesitation, particularly to anyone dealing with chronic medical conditions, and particularly those who have been told they are a "complex" patient. You are not complex. The system is designed to make you feel broken into pieces and complex. Thank you to Kirsten, and to Solace. I am so looking forward to what the future has in store!

Kate
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The case manager i have is wonderful

The case manager i have is wonderful. She checks with me often. Her name is Lily and she's great at helping me out.

Russell Irving
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My experience with my advocate Shelby…

My experience with my advocate Shelby Mount is going great, she is so helpful and knowledgeable about my situation! Her phone calls and her messages are so helpful to me! I certainly appreciate all she is doing for me! Thank you Shelby Mount…

Lucille Travis
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Peace of mind with Solace! I am so glad that I found Solace Health…

I am so glad that I found Solace Health and blessed to have Jessica as my advocate! She has been extremely supportive and helpful in finding me the health care that I need, as well as answering my questions! I look forward to our weekly sessions! She really listens to my concerns regarding my health issues and does what she can to help provide answers, and guidance, giving me peace of mind! Thanks Solace! 😊

Jennifer O
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Jessica my advocate has been great

Jessica my advocate has been great. Without all her hard work and dedication to me I feel I would not have received my chair so quickly. She has also provided me with great resources..

Pamela Porras
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I’m so grateful for Jessica

I’m so grateful for Jessica, it’s really nice to have someone on my side to help me with the things that cause me grief and anxiety all the research into providers that work with my health insurance. It helps keep my anxiety level lower! And I’m grateful she is a RN too so I can get her opinion on things

Richard Odegard
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Dana has been my guardian Angel who is…

Dana has been my guardian Angel who is helping me with my anxiety, I don't know what I would do without her.Dana has been there for me 24-7. So glad I found this site.

Max
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Solace is EXCELLENT!!!

My advocate is Dana Stout, and she is AWESOME!! I am incredibly happy with Solace!

Jennifer Sterner
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Catherine Frazier - Solace Health Advocate

Catherine Frazier, my Solace Health advocate has done an outstanding job in pursuing all potential benefits to which I may be entitled. She has an excellent understanding of the systemand has worked tirelessly on my behalf. Highly recommend this company and their people.

Frederic
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My case manager Dana Stout she's been…

My case manager Dana Stout she's been there for everything and helped me through everything and has never disappointed me she's very nice happy and she really cares

David Daley
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I can get real frustrated with…

I can get real frustrated with navigating the medical appts. I was on face book I saw an advertisement for Solace. Best thing I ever did. My advocate Michelle is a like a tornado 🌪. She just keeps going thru the hurdles like they are children's speed bumps. I was getting ready to totally give up but when I spoke with her and felt her not going to take no fir an answer. I also have mental health issues and insurance companies know you will give up. Thats is where Solace is so wonderful. My advocate Michelle knows that too and her fighter attitude comes out for me. If you need help I recommend highly Solace. And Michelle.

Linda Harrison
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Janell has seen me thru the worst…

Janell has seen me thru the worst periods of my life. Even before that, she was invaluable, helping me deal with wheelchair issues and finding a new place to live.Then my only daughter died unexpectedly when she was 30 years old. I truly don't know how I would have survived that w/o Janell's support! Soon after that, I lost a longtime caregiver who meant a lot to me (she didn't die, she just quit) and a man I've been with nearly 30 years, said goodbye. So I'm suffering all these losses and Janell was the one constant thru it all. The final disaster is that I ended up homeless! That happened in mid-December of '25. We're now approaching the first of March, and I still haven't found an apt. I really feel I've lost EVERYTHING, except Janell & my cats! She has helped me with so much, from moral support, to finding agencies to keep me from living on the street in the dead of a Chicago winter. I look forward to our talks, and know I'll always feel better when we hang up. I can't remember what my life was like before she came into my life!

Sheri Z
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According to TrustPlane, Solace Health has a 5.0/5 rating based on 50 verified reviews as of March 2026. Source: trustplane.app/company/solace-health