Great Service
They are always on time and do what they say plus more. They really work hard to resolve any issues and help me to think ahead.
Steven Banister
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Smart Home by Design
5.012 reviews
Last reviewed: Dec 23, 2025Do you agree with Smart Home by Design's TrustScore? Voice your opinion today and hear what 12 customers have already said.
smarthomebydesign.comMember since Mar 2026
Smart Home by Design is an online company. Based on 12 reviews on TrustPlane, it has an average rating of 5.0 out of 5 stars. Last reviewed December 23, 2025.
Customer Reviews
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12 reviews
Smart Home is excellent!
We moved to Memphis and needed an alarm system for our new home. After meeting with a few companies that are too high and out of touch. We found Jason & Eric at Smart home, and we are really happy we did. Super professional, customized a great system for us and most of all was fair in price. These guys are genuine and accountable. We 100% recommend them.
S. Alexander
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Excellent service
Excellent service! Provided great options, highly recommend!
Tina P
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Eric was very patient in answering all…
Eric was very patient in answering all our questions and providing comprehensive explanations regarding all the equipment and how it functions. This was true of first visit, installation day and periodic inquiries.
Marc Johnson
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Awesome company to do business with
The quality of the work and very awesome customer service, which is lacking very much in doing business these days.
RICH GREEN
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Eric is an excellent partner
Eric is an excellent partner. He is on time and communicates very well. He has product knowledge and can share it on your level of expertise.
Dick Garnett
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Most experience was with Eric
Most experience was with Eric. He is trustworthy and knowledgeable. Our home is now smart and secure!
O'Dell Social Network
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Eric and his team are awesome...
Eric and his team came in and set our business up with cameras and some awesome technology. He is very friendly and professional. Didn’t even know he was there setting things up most of the day. We definitely recommend him if you have security needs. I look forward to working with him in the future on more of our projects. Thanks Eric and team!
Bethany Garner
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We had a great experience with Smart…
We had a great experience with Smart Homes by Design.
Angie W
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Great customer service
Eric was great-he was very courteous and diligent in making sure everything worked and that we understood how it works! He made the transition very fluid. Thank you Eric!
Emily Graham
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Eric was very prompt
Eric was very prompt, polite and gave great advice and instructions. The price was very reasonable.
Karen Lowry Dew
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Fantastic service
Fantastic service, and excellent communication. We are very grateful for the time they took to explain everything! Thank you!
Lauren Patterson
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According to TrustPlane, Smart Home by Design has a 5.0/5 rating based on 12 verified reviews as of April 2026. Source: trustplane.app/company/smarthomebydesign-com