Fine print deception!
Be very careful when using this company. They are quick to to offer discounts but it comes with fine print consequence. Purchased a gps for my husband birthday and it stated it comes with a free gps skin. When receiving the item the skin wasn’t included. Gave them a call only to be told I wasn’t eligible because I used a subscription sign up discount. When I said this wasn’t made clear I was told it’s in the T&C’s. I find it shocking that you pay over £300 for an item including ongoing yearly subscription fees yet they make sure that anything ‘free’ can be excluded where possible. Massively regretting this purchase!
Nicole Vermeulen
I wanted a subscription free unit and…
I wanted a subscription free unit and purchased this by mistake!After using it for a year the subscription was up for renewal, I started to engage my brain a bit and thought about it, the sky caddy unit is very well made with clear layup points good greens information and so on, £200 for the unit, £30 a year birdie subs first and ear free, my last handheld lasted three years and cost £320, if this one last three years it cost £260, it’s a no brainer, to be fair it’s a great unit.Why four stars, it had to be returned as the free years subscription wouldn’t load onto it.
Rob Bowles Ltd Builder
SkyCaddie Ripoff
I bought an SX400 and paid $400. I only play at one golf course and they will charge you annually to continue using it or the device will brick. Why do they continue to charge me annually if I get ZERO BENEFIT from it? It doesn't say that in the fine print!!!
Greg Deringer
Fantastic addition to an already…
Fantastic addition to an already amazing golf gps watch.
Geoff Hunt
Good morning everyone have a great day
Good morning everyone have a great day
Fazlullah Mohammed
Great communications and customer assistance
Very helpful and knowledgeable approach. Matter resolved and follow up good. Thanks
david stone
Great support at the Madison store
Great support at the Madison store. After surgery kept me away from golf, my SkyCaddie needed help. The team fixed everything in about 30 minutes with a friendly, patient attitude. Very grateful.
Leanne Taylor
Works well everywhere I play.
Works well everywhere I play.
William
Membership renewal can be difficult and frustrating
My SkyCaddie membership renewal is mid December, I started getting renewal messages way in advance, having diarised date for 2 days in advance I started to renew my membership.An hour later having tried unsuccessfully to get the Birdie package I resorted to the contact system. Three efforts later I had a different helper who advised me to reboot my device and then restart my application. SUCCESS!If he knew the solution why didn’t the first helper, who knew holding the on button for 25 seconds rebooted the SkyCaddie?Note: This causes a complete reboot and update of the SkyCaddie and takes almost an hour, make sure device is fully charged. So my membership paid a few days ahead of renewal date, not a few months! It did consume almost 4 hours of my life though!
Richard John Gerrard Wright
Enjoy using my sx400
Enjoy using my sx400. Accurate, reliable, and compact. Easily updated.
Lee Brown
My experience with SkyCaddie was…
My experience with SkyCaddie was excellent. The GPS devices are accurate, easy to use, and really enhance my golf game. It's a reliable tool for both casual and serious golfers.
Brianna Gallagher
Good options available
Good options available
Mr Joseph Wilshaw
Makes golfing more enjoyable
Makes golfing more enjoyable. Always have a yardage.
Dennis Priestley
Sky Golf and Sky Caddie poor Product & Customer Support
I have an LX5 with up to date Maps.I cannot use the watch regularly for the following reasons:- Poor Battery life despite one battery replacement under warranty.- Difficult to turn on- Difficult to charge – I can get it to 100%I have contacted Support several times:- First time they walked me through turning off nearly all main features, especially features that make the watch look good against its competitors and justify their high price.- At the following enquiry they told me:o they no longer service out of warranty watcheso to take it to a jeweler to have the battery replaced. o However, they would not give me the battery reference number or o Tell me where I could buy the battery.o The first jeweler told me to take it to the supplierUnfortunately, I upgraded my Maps subscription for 3 years – which is still active - before trying to interact with their customer services.Thought I would try again and see what the status of that subscription waso Did not exist online.Although the LX5 worked quite well for the first 18 months except for some fiddly issues w.r.t turning on, I would not recommend the product or the company to any golfer due their appalling customer services and product support.
Dick
Very helpful............but like all…
Very helpful............but like all businesses these days your assisstance assumes us old geezers have some expertise. Thank you.
Norm
Skye caddie purchase
I think it was Sean who helped me. He was very helpful with determining which product I should purchase.
Tindy MacBain
I really like the sc400 that I have had…
I really like the sc400 that I have had for a few years, love the display so useful having such an easy to read and use
MichaelLouden
Prompt and timely service
Prompt and timely service. Also checked to make sure I had everything up and running. Answered any and all question(s) I had.
Mike Pillen
Renewed my membership on a LX5 watch…
Renewed my membership on a LX5 watch before the deadline and went to use it yesterday on 11-11-25, and it comes up "membership expired". Now i get to deal with it all over again
Steve Newman
My sales associate was so patient with…
My sales associate was so patient with me and he was able to restart my new Sky Caddie program. I hope you guys are paying him a boatload of money. Because he has patience of a lamb. Thank you for hiring such a very kind and gentle person because I’m not really Very intelligent with computers or any type of updates.
Bernadette Chiarella
