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Simply Stoves

4.950 reviews
Last reviewed: Feb 23, 2026

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simplystovesuk.comMember since Mar 2026

Simply Stoves is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.9 out of 5 stars. Last reviewed February 23, 2026.

Customer Reviews

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my experience with this company has been excellent!

my experience with this company has been amazing, their expertise and helpfulness in all things regarding stoves and fireplaces is unmatched !

Tomas O Sullivan
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I love my Gazco Emotiv74

I love my Gazco Emotiv74. electric fire. Great price, helpful staff who were very helpful answering queries. It was easy to install and looks great.. I have recommended Simply Stoves to a friend.

Mrs Gilholm
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Top notch service

Delighted with my C J i560 electric fire from Simply Stoves offered at a very competitive price and delivered on time. Great customer service, an excellent company to do business with.

Ray & Katherine
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purchased Saltfire ST-X5 tall multistove

purchased Saltfire ST-X5 tall multi-stove & im delighted with it,,well done Simply Stoves 👍👏Richard Cross - Newtonmore

Richard Cross
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Excellent service

Excellent service - easy to navigate website, very competitive pricing and great communication regarding options for delivery of fire.Our fire is being fitted this week and so far we are extremely happy with it

Rebecca James
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Would highly recommend this company

Would highly recommend this company - from our first contact enquiry to delivery. No hard sell, just helpful, informative staff. Answered all our techy questions and gave us confidence to order product despite having another supplier more local to us. Swift delivery, beautiful quality product. Not many firms are this good, would definitely buy from again!Mrs T

Mr colin thompson
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Great service and perfect fire.

The fire I wanted was the cheapest online at the time of ordering which itself was easy and straight forward. Service and delivery was easy and I was kept updated at each stage of the process. Fire now delivered and fitted and looks fantastic. Very happy with the whole experience.

DL
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We ordered the ACR T400 but out of…

We ordered the ACR T400 but out of stock. Quoted about 3 weeks but arrived in 10 day. Very helpful sales team. Just had it installed and highly delighted. Didn't realise that your not supposed to burn both fuels at same time tho.

Colin Wrench
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Nice little stove

Nice little stove, easy online ordering and contacting by phone,Easy to arrange a delivery time, very helpful, we now have a lovely warm boat, thanks

nick
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Delivery is unreliable and a joke

I arranged delivery on Friday 19 December. No communication about delivery received at all. I rang at 9am and was told 2 to 5pm. I rang again at 4.30 and was told very soon. I then received an email at 5.30 telling me it would be between 6 pm and 8 pm. I had toCancel meeting friends at 6pm. Now it is 8pm. And no delivery. PLEASE AVOID IF YOU DONT LIKE TO WASTE YOUR TIME.

Adam
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Very helpful company

Very helpful company, great customer service

Nicky Wilson
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Perfect service from start to finish

Perfect service from start to finish. Online order was very easy and within days we received our Stovax wood burner. The best decision we’ve ever made. Highly recommend Simply Stoves.

Gemma Ford
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Great service and delivered on time

Great service and delivered on time

Michael Lawson
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Saltfire ST-X8 Multifuel…

I purchased a Saltfire ST-X8 Multifuel Stove. This was to replace a very old wood burner and wow what a difference. Love the look, so much more efficient and super easy to use. Delivery was quick and easy and great customer service so definitely a recommendation

Guest
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First Class Company

Substantial good looking stove which is easy to operate and burns very well. Extremely pleased with both the stove, delivery and contact with the company

Sally B
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Love our new fire and good customer service

We love our new Gazco eReflex fire and were pleased with the level of customer service we received throughout the process. We missed the small print that stated the fire couldn’t be delivered inside the property so that was a slight challenge getting it in ourselves.

CHARLOTTE MORRIS
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Good value, prompt delivery

Best value stove that we could find, delivered promptly. Only issue was that couldnt be delivered to the door step as we had a gravel drive but this is standard with delivery companies unfortunately.

Simon Warner
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Very impressed with our recent fire…

Very impressed with our recent fire purchase. The quality of the fire was excellent!

customer
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Harmony Fire

Very pleased with the fire. Arrived on time. Would recommend company very professional.

John GATES
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Easy to buy and pay for very fast…

Easy to buy and pay for very fast delivery

Pauline Wallin
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Cite this page

According to TrustPlane, Simply Stoves has a 4.9/5 rating based on 50 verified reviews as of March 2026. Source: trustplane.app/company/simplystovesuk-com